Ankit Agarwal

topmate.io

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Co-Founder

Hito

First Human

BettyApp

Thoucentric

Leading Emerging Technologies Practice at Thoucentric

Head - Emerging Technologies Practice

PreGrab

PreGrab is a venture that wants to tap into the pre-owned products market. We have kicked off from being a market-place for dealers of pre-owned products and will be primarily focusing on the needs of the buyers of these products. Once having established ourselves in our core business competencies, we aim to expand into B2B and C2C avenues. The problem we aim to solve is of the lack of reliability and visibility of these products from a buyer’s viewpoint. All the present arrangements in the market (online and offline) fail to provide these deliverables leaving the market highly untapped and the core problem unsolved.

Co Founder

Schlumberger

 First engineer to implement Torque & Drag monitoring measurements at the wellsite and documented proper procedure for mentoring Junior and fellow engineers
 Analyzed all stuck incidents occurred in South Iraq oil fields to monitor lost money/time and proposed results in a way to improve the best practices/procedures
 Assisted Senior Well Engineer in preparation of Authority of Expenditure (AFE), follow up of contractual costs, out of scope costs for efficient project/design of Cost Tracking System
 Finished all three training schools & personal Technical Review with being among top 1% of employees of IPM
 AWSS – Responsible for financial planning, preparation of Daily reports; assisting office/WSS in the wellsite engineering calculations, preparing daily drilling instructions
 Only engineer from drilling team working on completions thereby understanding every drilling/well intervention operations

Well Engineer

Indian Institute of Technology, Bombay

Responsible for providing academic guidance and support to all the students of the department with special emphasis on students with multiple course backlogs
The Only student nominated based on balanced extracurricular, academia and mentoring skills to guide students
•	Handpicked and Supervised a team of 10 mentors; prioritized 40 senior students with academic difficulties and pioneered an Assistance Program to monitor their progress on individual basis
•	Streamlined the counseling procedure by liaising between faculty and students; initiated Centralized Review System to assess and help underperforming students
•	Introduced academic reforms by reviewing course structure and content based on surveying faculty and students

Head, Department Mentorship Program

Responsible for establishing connections with the companies and universities for providing Internships to students of the Institute.
Worked in core team of 22 to streamline existing internship process, catering to the needs of more than 900 undergraduates
•	Calibrated Internship Policy based on student feedback to maximize benefits to all students and participating companies
•	Established association with 5 first time recruiters including Australian University UNSW, US Construction Firms; successfully contributed in achieving 50% y-o-y increase in the internship offers 
•	Introduced a centralized contacting scheme for International universities leading to an increase of 200% in foreign interns

Internship Coordinator

Try Topmate.io! Get featured on Times Square Billboard, #BeAvailable :)

- Building Topmate to offer seamless tools to help the creator economy thrive.  

- Consistently delivering exceptional results, thanks to my strong work ethic.

- Working at Schlumberger in Iraq has been my career highlight (a memory that will never fade).

About me personally? I can drive all day, with my favorite destinations being Europe and Switzerland.

🎯𝗘𝗺𝗽𝗮𝘁𝗵𝘆 𝗪𝗮𝗻𝘁𝗲𝗱. 𝗔𝗜 𝗡𝗲𝗲𝗱 𝗡𝗼𝘁 𝗔𝗽𝗽𝗹𝘆.

We’re on the hunt for support superheroes who can do what bots can’t: actually care.

Got a knack for turning “uh-ohs” into “all goods”? Slide into our inbox.
(Mere pass ek mast offer hai — and it involves you getting paid to be awesome.)

👉 𝗔𝗽𝗽𝗹𝘆 𝗵𝗲𝗿𝗲 : https://lnkd.in/gwVv2Hmd

#nowhiring
#support
#joinus
#job

Ankit from Topmate

Try Topmate.io! 12 cupcakes on me if you don't like it 😊

We are looking for a proactive and empathetic Customer Success Specialist to join our team. You’ll be responsible for ensuring our customers get maximum value from our platform, resolving their issues promptly, and maintaining long-term satisfaction and retention. The ideal candidate is a great communicator, tech-savvy, and passionate about helping people succeed.

Key Responsibilities
- Serve as the main point of contact for customers after onboarding.
- Build strong relationships to drive customer satisfaction and retention.
- Understand customer goals and ensure our solutions help achieve them.
- Proactively check in with clients to identify risks and opportunities.
- Collaborate with internal teams (sales, product, support) to resolve customer concerns.
- Create and maintain documentation, FAQs, and support resources.
- Track customer usage data and provide actionable insights to improve engagement.

Requirements
- Bachelor’s degree in Business, Marketing, Communication, or a related field.
- 0–2 years of experience in Customer Success, Account Management, or Support.
- Excellent written and verbal communication skills.
- Strong problem-solving and organisational abilities.
- Ability to manage multiple clients and priorities simultaneously.
- Comfortable with CRM tools, analytics dashboards, and customer engagement software.
- Empathy, patience, and a customer-first mindset.
- Location - Bengaluru, Work from office

What We Offer
- Competitive salary (₹3.5 – ₹4 LPA)
- Collaborative and growth-oriented work environment
- Opportunities for career advancement within Customer Success or Product teams
- Exposure to dynamic customer-facing operations and SaaS tools

To apply please fill the below form:
https://lnkd.in/gKcz7cJc

𝗥𝗮𝗿𝗲𝗹𝘆 𝗱𝗼 𝘆𝗼𝘂 𝗴𝗲𝘁 𝘁𝗼 𝗹𝗲𝗮𝗿𝗻 𝗳𝗿𝗼𝗺 𝘀𝗼𝗺𝗲𝗼𝗻𝗲 𝘄𝗶𝘁𝗵 𝟭𝟰+ 𝘆𝗲𝗮𝗿𝘀 𝗶𝗻 𝗔𝗜/𝗠𝗟 - 𝘀𝗽𝗮𝗻𝗻𝗶𝗻𝗴 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆 + 𝗜𝗜𝗦𝗰 𝗣𝗵𝗗, 𝗛𝗮𝗿𝗺𝗮𝗻, 𝗧𝗮𝗿𝗴𝗲𝘁, 𝗡𝗜𝗧𝗞.

That’s why I’m so excited about this week’s free Topmate webinar with Ajay Shenoy.

Ajay will simplify how Large Language Models work and why they matter for anyone curious about AI’s future.

If you’re building products, exploring AI careers, or just fascinated by this space, you should join.

📅 𝗧𝗵𝘂, 𝟵 𝗢𝗰𝘁
⏰ 𝟵:𝟬𝟬 𝗣𝗠 𝗜𝗦𝗧 | 𝟵𝟬 𝗺𝗶𝗻𝘀
💻 𝗙𝗿𝗲𝗲 𝘁𝗼 𝗮𝘁𝘁𝗲𝗻𝗱

👉 𝙎𝙞𝙜𝙣 𝙪𝙥 𝙝𝙚𝙧𝙚: https://lnkd.in/gEM4D2aB

(P.S. Bring your questions, Ajay loves interactive sessions.)

Intro to LLMs

🚀 𝐁𝐢𝐠 𝐧𝐞𝐰𝐬 - 𝐂𝐨𝐡𝐨𝐫𝐭 𝟐 𝐨𝐟 𝐀𝐈 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐌𝐚𝐬𝐭𝐞𝐫𝐲 𝐢𝐬 𝐨𝐩𝐞𝐧!

At Topmate, we’re on a mission to empower professionals and creators to grow their careers faster 🚀.

Excited to partner with Sagar Nikam (Topmate’s 5⭐ expert) to bring you another cohort of AI PM Mastery, a 5-week, cohort-based program designed to help you:

✅ Understand real-world AI Product Management
✅ Build a job-ready portfolio that gets interviews
✅ Learn to work seamlessly with engineers & data scientists

🎯𝐄𝐚𝐫𝐥𝐲 𝐁𝐢𝐫𝐝 𝐃𝐢𝐬𝐜𝐨𝐮𝐧𝐭 - 20% OFF with code AIPM20 (till Sunday)
📅 Cohort starts 25th October 2025

If you’re looking to break into AI PM or level up your product game, this is for you.

https://lnkd.in/g66c8E5V

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.css-6ytdur{background-image:linear-gradient(284deg, rgba(39, 43, 72, 1) 0%, rgba(33, 47, 183, 1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Ankit from Topmate's Linkedin Analytics

Ankit Agarwal

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