William R. Cross's Linkedin Analytics

VALUE PROPOSITION Facilitating Lean-Agile Solutions For Abstract Problems #FLASFAP PROFESSIONAL CAREER As a director-level agilist and veteran senior military officer with 15+ years in portfolio, program, product, and project management, my career centers around collaborating with executive stakeholders to implement agile solutions to complex challenges. I excel in process ownership, product development, risk management, and regulatory compliance across financial, government, health, and military sectors, consistently delivering positive ROI through strategic initiatives and problem resolution. PROFESSIONAL EXPERTISE My expertise includes driving enterprise and team improvements. I've led organizations through $375M strategic initiatives, streamlined processes resulting in $250M of savings, and spearheaded organizational transformations that increased net income by 130%. With a track record of leading, mentoring, and influencing 250+ distributed professionals, I've managed products throughout their lifecycle while improving eNPS by 210% and increasing value delivery by 1,900%. PROFESSIONAL ENTHUSIASM I enjoy identifying and presenting viable product and service solutions to clients' problems that others deem unsolvable due to budget, resource, or time constraints. PROFESSIONAL ASSESSMENT My colleagues describe me as an innovative, proactive, and forthright leader with integrity and an optimistic, supportive attitude, even in challenging situations. PROFESSIONAL INTERESTS My interests include program management, agile transformations, and adaptive framework implementations. I'm also passionate about initiatives to enrich the lives and careers of Veterans, Service Members, Military Spouses, and their families. PROFESSIONAL COMPETENCIES Certifications: SPC, RTE, SA, SASM, SSM, CSP-SM, SFE, A-CSM, CSM, CSPO, CAL1, ICP-ACC, ICP-ATF, SFC, LSSBB. Methodologies: Agile, Design Thinking, DevOps, DevSecOps, XP, Human-Centered Design, ITIL, Kanban, Kotter's 8-Steps for Leading Change, LeSS, Lean Six Sigma, MDMP, OCM, Waterfall, PDLC, PLM, ROAM, SAFe, Scrum, SDLC, SWOT, Systems Thinking, TOWS, TOC. Tools: Adobe (Acrobat Pro, Workfront), Apple (Keynote, Pages), Asana, Atlassian (Confluence, Jira, Trello), AWS, BPMN, Canva, Cisco WebEx, Google Docs, HP PPM, IBM (Blueworks, BPM), Mentimeter, Microsoft (Access, Azure, ChatGPT, Excel, GitHub, One Drive, PowerPoint, Project, Publisher, SharePoint, Skype, Teams, Whiteboard, Word), Miro, Monday, Mural, Outline, Oracle (BI, Hyperion, PeopleSoft), Pega BPM, R, SAS, ServiceNow, SQL, Tableau, Workday HCM, VBA, Zoom.