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Laurent van Hamme ❖ CRM ❖ CCO

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✆ +33 7 56 92 44 44 ✉ laurent (at) vanhamme.net As Sales and Marketing Vice President (or CCO), I’ve consistently worked in leading transformation projects, and in implementing new sales tools and processes with international, multicultural teams. My responsibilities encompass a wide range of activities, enabling medium - to large -sized enterprises to improve the way they do business. My career has developed with a strong focus on transformation, building new and often innovative solutions, as well as operational management. Here are some examples: ✔ reshaped sales organization and processes at national and European scales through the implementation of CRM solutions using Salesforce SalesCloud, Salesforce CPQ, Pardot, new sales channels and digital transformation ✔ executed and maximized the e-business activities and CRM for a national telco ✔ designed price optimization for a multi-national service company through delivering innovative and efficient pricing tools, binding price performance and incentive ✔ managed the worldwide pricing department of a major telecom company ✔ facilitated the PMO of large marketing projects for a national telco, such as the set-up of the high-speed DSL internet offer. These activities have been achieved with a particular care for people, from executives to end-users, and driven by change management as a key to success. As a manager, I am committed to providing strategic and tactical leadership underpinned by a deep knowledge of my business and my job, which helps to better understand the various challenges my teams are facing on a daily basis. I particularly appreciate working in the B2B and service environment, and even more in air transport services, which is reinforced by a passion for flying, being a pilot and flight instructor in my spare time. Let’s connect together on LinkedIn!

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