CIAL Dun & Bradstreet

Lead and leverage HR processes and drive key HR initiatives across departments, including staffing, performance management, compensation planning, talent review, training and development, rewards & recognition, organizational effectiveness and employee communication;
Manage the full recruiting life cycle process which includes creating job specification, interviewing, extending and negotiating offers, and onboarding; 
Provide strategic support to regional leaders of different business functions across LATAM focused on impacting business results through Organization Planning, Talent Management, and overall HR agenda.
Working closely with senior managers to provide expert guidance, coaching and support on the full range of HR activities (including policies and procedures, terms and conditions of employment, performance management, coaching, career development etc.)
Design and Implement an HR On-Boarding Program;
Arrange monthly employee events (volunteering opportunities, wellness, etc.);
Work closely with Labor Relations on collective bargaining issues;
Develop a mentoring program;
Provide support on compensation, benefits, payroll and employee relation issues;
Provide guidance to HR Business Partners and the business on change initiatives.

Human Resources Manager |  Business Partner | Leader - People & Winning Culture

Pointer Cielo

	Maintaining, monitoring and developing benefit program/policies, including the renewals, bids and claim problems. Preparing deduction/contribution reports for each payroll;
	Acting as a liaison between insurance brokers, benefits careers and employees;
	Preparing and developing communication and educational materials regarding the benefits package for all the insured employees;
	Administering the organization’s benefits programs (e.g., health, dental, retirement plans, leave policies, wellness programs, insurance policies, etc.). Managing the enrollment, renewal, and distribution processes;
	Development and design of compensation packages and policies aligned with the organization's strategy;
	Support the integration of employees and programs in mergers and acquisitions;
	Recruitment/hiring process. Posted and advertised for job openings, maintained resume and applicant profile database, screened resumes and employment applications, scheduled, coordinated and conducted interviews of job applicants;
	Work with senior management and the HR teams to develop and implement HR plans and solution;
	Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions;
	Perform orientations, onboarding and update records with new hires;
	Coordinate training sessions and seminars. Identify training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers. Design and expand training and development programmers based on the needs of the organization and the individual;
	Produce and submit reports on general HR activity;
	Partner with the business on organizational design, workforce planning, succession planning, and skills assessment and development;
	Report to CFO;

Human Resources Coordinator

Up Brasil

	Support the Managers within the group in terms of correct procedures and policies.
	Recruitment and Selection Process. CV screening, phone screening, face to face and skype interview. Publish job opportunities in appropriate job boards in order to prospect potential candidates. Search and attract candidates through databases, hunting and social media.
	Coordinate trainees and apprentices program.
	Manage Employee Relations function including partnering with legal counsel for any appropriate solutions.
	Support the processes of admission and integration of new employees.
	Provide administrative support and training to the new hires about procedures, benefits and policies. 
	Manage and update all HR Policies, Procedures, departmental compliant systems, payroll and processes.
	Ensure compensation and benefits plans are cost-effective and competitive.
	Administer the organization’s benefits programs. 
	Assist with training and development administration, including keeping records of staff attending training, forwarding appropriate joining instructions and keeping training records as up to date as appropriate.
	Assist managers to define and select the right profiles for open positions, either by promoting internal mobility or by initiating external search.
	Manage workflow to ensure all payroll transactions are processed accurately and timely; administrate/process interface between Up and 3rd party outsourced payroll processing and providing all inputs and then verifying all outputs.
	Manage Labor relations and local compliance.
Enforce Corporate people practices and culture. 
Provide coaching and assistance to the managers and to the employees for any people related topic.

Coordenadora de Recursos Humanos/ Human Resources Coordinator/Business Partner

Intel Security

Being part of Intel Security group (previously McAfee) was responsible for managing benefits, such medical, dental and life insurance, meal and transportation voucher , payroll , overtime (Dimep), profit sharing, commission, bonus , union relations and negotiation;
Elaborate payroll reports. Perform Payroll auditing (SOX) post processing to ensure accuracy and compliance. Experience with internal audits and internal controls;
Process all new hires, offer letters, leaves, terminations, and payroll paperwork, insuring 100% compliance with laws and internal procedure; 
Liaison between local Attorney’s and HR for all employee relation issues;  
Coordinate contractors and apprentices program to attend 10.097 Law; 
Organize Community Service Days in non-profit organizations; 
Schedule, organize, plan and realize interviews. Knowledge of Sucessfactors platform. Administer the Employee Referral program. 
Participate of transition, integration of Payroll, Benefits and Employee Information from McAfee to Intel; 
Resolve conflicts between employees and insurance carriers, coordinated health fairs to promote employee wellness;
Provide administrative support and training to the new hires about procedures, benefits and policies. 
Creation of Internal Communication to enable integration and processes; 
Respond to employees HR issues and question in a timely manner; 
Negotiate with Benefit Supplies.  
Manage overall office administration and office operation; 
Management of third-party vendors in operating and maintaining of the office. Manage services such as front desk operation, security, maintenance, cleaning, catering , mail and parking service, shipping/receiving, internal events and meetings, national and international travels for foreign and local employees, sustainability/recycling efforts , badges issues and general support to visitors;
Inspect office to determine functional systems and detect malfunctions and needed repair;

Human Resources Coordinator LTAM - Office Manager and Procurement

•	In charge of planning, execution, and control of logistic processes for large size companies;
•	Leadership and monitoring in the Project for the Recovery of Defective for SUN Microsystems (Aging), reducing costs;
•	Stock control, back order, transfers of products between sites, inventory, and weekly cycle count;

Account Supervisor

3Com

•	Administration and negotiation of services agreements with customers and vendors; 
•	Commercial attendance, preparation of sales proposals for services and statements for public bids;
•	Implementation of internal control and organization of events; 
•	Coordination of training center, emission of invoices, preparation of certificates and all related material;
•	Implementation of SAP SD module customization for the processing of contracts and invoicing of services for LTAM, to control and reduce the use of administrative and financial resources;
•	Emission of invoices for services contracts, installations, configurations, trainings, and collaboration in the analysis and solution of issues in the SAP system;
•	Invoicing, reference filling of contracts, clients attendance, request of customs clearing, contracts with Export Compliance referring to shipments of software, cancellation of contracts, and shipments of marketing material for clients.
•	Measurement of clients’ satisfaction respect the opening of support calls for the replacement of equipment, with the purpose to check if the service was provided within the term established in the contract’s dispositions. Responsible for the interface with the Logistic Center to assure clients’ satisfaction.

Contract Administrative and Marketing  Manager

Human Resources professional with 18 years of experience in multinational IT and Logistic companies, such as Up, Intel Security, McAfee, UPS and 3Com. 
Acknowledged for providing leadership in multicultural environments, ensuring best in class processes and controls on facilities, purchasing, administrative, finance and human resources operations. Key partner with other areas, focused in business growth thru an effective and sustainable approach. 
HR generalist experience and strong organizational development competencies have demonstrated and proven success in consulting and advising in a wide variety of HR issues.
CHO - Chief Happiness Officer

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Silvia Tomaz

Head of Human Resources at CIAL Dun & Bradstreet | Business Partner | Leader - People & Winning Culture | CHO - Chief Happiness Officer | MBA - FGV

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