Computacenter

Joint P&L responsibility for the HSBC account globally.

Global Account Manager | Financial Services - HSBC

P&L responsibility for one of the world biggest Fintech institutions. Managed from the UK, Computacenter support this customer by delivering complex technology projects globally to great customer satisfaction.

Global Account Manager | Mastercard

Working with FTSE 100 Enterprise customers to roadmap, design, implement and deliver complex large scale multi-million pound managed IT solutions and digital transformation projects. Managing customers across various verticals including Retail, Legal and Financial Services sector.

Enterprise Account Manager | Retail, Legal, Utilities, Financial Services

New Business Account Manager

Ricoh UK

Ricoh is a Fortune Global 500 organisation that specialises in technology and IT services. My role was to win and manage Corporate accounts (circa £250m turnover) within the IT services division delivering hardware/software and IT services to net new win - Mid Cheshire NHS Trust.

New Business Account Manager - IT Services Sector

M247 Europe

Internally promoted, this role at Metronet UK (as it was then known) was to generate new business by supporting customers with MPLS, connectivity, colocation and server/storage.

During my tenure, turnover and EBITDA were doubled and Metronet (UK) completed the £47.5 Million acquisition of content and hosting provider M247 (later utilising the brand as the face of the company).

Business Development Manager

New business sales role that gave me wide ranging exposure to the managed IT sector. Responsible for leading both new logo wins within mid-market selling across the entire M247 technology portfolio.

Business Development Executive

Blackstar Security Ltd

At Blackstar, I was responsible for stewarding a range of locations/events such as Wimbledon, F1 Silverstone, Manchester Airport Runway Visitors Park, and V Festival.

Event Steward / Supervisor

Customer obsessed and solutions oriented Global Account Manager with over a decade of experience empowering enterprise customers through technology and innovation. Demonstrated experience of leading virtual teams with a we-before-me mindset to help customers achieve their desired transformative business outcomes. 

My approach to customer engagement embodies the challenger mindset in order to understand customer drivers. Moreover, through influence-without-authority I advise customers on optimised digitalised solutions tailored to their technology / business requirements and strategies. It is imperative that we are as much of an expert in the customer and their industry as well as the service and solutions that we deliver for them. 

Extensive experience in campaign leadership as well as managing and executing plans for multiple accounts simultaneously. Always hold myself and wider teams accountable for executing those plans and serving the customer to the best of our ability. I feel truly energised when teams work together collaboratively and they empower each other to best serve our customers.

Insatiable in my desire to learn and grow both inside and outside of work. I demonstrate this growth mindset with the various new skills I have recently developed: swimming, skiing, golf, skydiving, flying, technology certs. When combining this passion for learning with a relentless work ethic and an ambition to make a difference for customers, I truly believe that I can achieve anything.

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