Askly

A perfect blend of humans & AI for customer service and sales. Not another annoying chatbot. 

Many customers shifted from Zendesk, Freshdesk, Tidio, Olark, Tawk.to etc to Askly. 

Results: +300% growth in chat usage, less calls and emails. <75% more efficient team. 
The highest customer satisfaction rate in the industry 🏆

If you want to learn more, book a quick demo:
www.askly.me

What people said about Askly demo calls:
"Best spent 30 min"
"The best demo call I've ever had"
"A call full of valuable insights."

Askly can be added to any website in 2 min setup.
Zero development.

See you! 📆

CEO & Founder

Eesti E-kaubanduse Liit

Member of the Management Board

e-Governance Academy

As Estonia gained an international reputation as a leader in e-government, eGA was founded for the creation and transfer of knowledge concerning the development of digital society including e-identity, secure data exchange and cybersecurity.

We have enabled faster e-society, eID, e-services, cyber security and e-democracy development in over 90 countries across the world. 
My role was marketing and export of eID solutions.

Digital Identity Expert

SORACOM Inc.

Soracom provides the cloud-connectivity-as-a-service platform that has integrated mobile communications and cloud services. With teams based in Tokyo, Singapore, Copenhagen and San Francisco we deliver IoT/M2M connectivity at low initial costs and empower many IoT innovators across the world. 

In 2017 Soracom was acquired by KDDI Group for nearly 200M USD.

Director, Marketing and Business Development

SK ID Solutions

We serve and set up e-Identity solutions worldwide. 
SK technology is the backbone of e-ESTONIA and e-RESIDENCY.
> Cross-border secure authentication and digital signature solutions for even the most demanding private and public services. 
> Smart-ID mobile app, reached over 10M transactions monthly
> Mobile-ID, state-recognized eID
> Chip-based solutions such as ID-cards, Enterprise-cards
> Qualified certificates
> Digital Signature software

SK is owned by 3 major Scandinavian companies: Swedbank, SEB and Telia.
Trust and convenience is their everyday business.

Manager, Marketing and Sales Department

Tark Partner

Projects to leverage sales productivity and digitalisation as key enablements of improved performance. 

Our solutions helped various companies like Forus, Alexela, Coop, Tele2 to increase their customer base.

CEO and Co-Founder

U.S. Invest AS

Advisor to the teams of US Invest Holding companies in marketing and sales area. 
US Invest is private investment company with investment portfolio size of 350 MUSD making direct investments in Ukraine, Russia and Baltics.
http://www.usinvest.eu

Adviser

Estonian Entrepreneurship University of Applied Sciences

I was leading the process of rebranding and contributed to restructuration of the company, in addition to managing every-day work of marketing and sales teams (in total team of 30). As a result, 2010 EUAS became the biggest and the most prestigious private university in Estonia (Reference TNS Emor, 2010).

Manager, Marketing & Sales Department

JA Estonia

Software management for internal network and MESE (Management & Economics Simulation Exercise); support the social and economic development among young people; searching for new partners in the EU in cooperation with the Ministry of Economic Affairs and Communications of Estonia.

Manager, Communication & IT

I’m deeply passionate about customer experience and chatbots. Many doubt they work. I prove otherwise.
Today’s customers want fast, genuine help. It’s frustrating to see many brands miss the mark on customer service. 

Customer experience is so much more than just answers or technology. 
It’s about values. It shapes how people feel—both who are receiving and providing support.

We built Askly to bring together AI and human-powered communication in a balanced, high-quality way. 

Askly is a great fit for customer-centric businesses with multilingual customer base.
We’ve enabled 2.5+ million helpful responses in 10+ countries. 

Our customers include hundreds small businesses, but also leading brands like Hilton, Apple, Sportland, Goldtime, Given, ON24, ONOFF, Bauhof, Ballzy, Macta Beauty, etc. 

Get in touch with me here or via chat at www.askly.me 📲💬

Version 14.0 🥁
14 years together with my favorite co-founder Hendrik Roosna, who made his official investment proposal today.

Lifetime subscription.
Occasional bugs, quick fixes.
No exit plan :)

Some say business is about people.
And they’re absolutely right.

Because the best partnerships don’t just build companies, they shape our lives.

Sandra Roosna

Let’s make chatbots finally work | Askly is built by one of your customers | For your customer service & sales team | Perfect human + AI blend |

When one sentence says more than most books... 

Beautifully said 💙

Welcome back to the "Pink Kitchen Meetings" series. 

Marelle Ellen might not even realize how many people her LinkedIn challenges have brought together.

This connection was about the power of technology and AI. 
Making work lighter.
Giving small teams a fair chance to compete.

With people like Jane Helandi anyone can find the courage. 

She makes technology feel easier. So even the tiniest team can start moving mountains. 

Thank you for showing interest in Askly and better customer experience 🙌 

Jane has seen what’s out there. 
Many tools promise a lot, few deliver. That’s why Askly stands out. We actually deliver much better CX.

No alternative text description for this image

Valitsus kaotab tasuta õigusnõu. Asemele tuleb juturobot. Treenida tüüpküsimustele vastama tehisaru ei ole vale suund, kuid inimest on ka vaja. 
See on fakt.

Usaldus juturobotite vastu on madal. 
Seda on näha ja tunda ka Andres Kütt postituse all olevates kommentaarides.

Eks ma ka imestan, et mitte ei plaanita vahetada või uurida alternatiive, vaid lihtsalt vahetatakse.

Mul on vähem küsimusi, peamiselt üks:
Kas väiksemas mahus juristi teenus säilib? 

Kellele suunab juturobot küsimused, millele tal pole piisavalt teadmisi vastamiseks? 
Või mille puhul eksimise tõenäosus on suur.

Tehisaru aju põhineb algoritmidel ehk matemaatikal.

Kui juturoboti teadmistebaasis on vastus küsimusele olemas näiteks 75% tõenäosusega, kas vastab siis robot või suunab juristile? 
Aga kui see tõenäosus on hoopis 65% või 40?

Link uudisele kommentaarides.

Making the change starts with simple things. Like how we treat customers.

I still see many chatbots that should be removed today. 

Instead, I wish to see this very soon:
your chatbot works so well, the CEO says:
“Put my name and face on it.”

Well, that’s next-level customer experience we aim for.  

Grateful for the businesses who choose better CX and raise the bar with Askly.

Goodbye, clunky chatbots 🤖
(and the only #AI related emoji still needs an upgrade!) 

 #innovation #askly

Valitsus kaotab tasuta õigusnõu. 
Asemele tuleb juturobot. 

Tüüpküsimused suunata tehisarule ei ole vale suund. Kuid inimest on tehisaru kõrvale ikka jätkuvalt vaja. 
See on fakt.

Tehisaru ei suuda 100% inimest asendada.

Valdkonna esindajana soovitan väiksemas mahus juristi teenust siiski säilida, kes oleks juturobotile abiks. 

Tehisaru ja spetsialistid peaksid koostöös tegutsema. 
Igas valdkonnas. 

Kellele muidu suunab juturobot küsimused, millele vastamiseks tal pole piisavalt teadmisi? 

Kui juturoboti teadmistebaasis on vastus küsimusele näiteks 75% tõenäosusega, kas vastab robot või soovitab pöörduda juristi poole? 
Kui see tõenäosus on hoopis 65% või alla 50%? Kus see piir jookseb? 

Kindlasti kui tõenäosus on 90-95% ehk lihtne küsimus ja tüüpvastus, siis sellele spetsialisti aega enam ei tohigi kulutada. 
Ei avalikus ega erasektoris.

Link uudisele kommentaarides.

graphical user interface, text, application

"Tehisaru kasutamine müügis ja klienditoes" on minu teemaks praktilisel e-kaubanduse Meistrikursusel 28. oktoobril. 

Eesti E-kaubanduse Liit korraldab taas koolituspäeva, kus saab valida 4×60-minutilist sessiooni teemadel, mis on just sinule aktuaalsed.

See formaat on saanud varasemalt ülimalt positiivset tagasisidet. 

Seekord on teemad: 
SEO ja AI, korduvostud, tehisaru kasutamine müügis ja klienditoes, videoturundus, meediasuhtlus ning e-poe arenduse vead ja lahendused.

Veel on kohti, aga varsti enam ei pruugi. 

Link üritusele ja registreerimine: https://lnkd.in/ddSvXXys

What a special feeling. Recharging not only devices, but yourself too! 

Last weekend I joined a sports camp. Pretty rare for me. 
What was even more powerful, was seeing our customers on every step. 

We trained at 24-7 Fitness, Askly customer.
We stayed at GO SPA, also our customer.
Visited Sportland Eesti store, our customer too.

Sometimes the universe drops little hints that you’re on the right track.

What a special feeling to see our work in different corners of the world! 

Entrepreneurs truly need such moments... the kind that make you walk in on Monday and say "we’ll make it happen! 
Whatever it takes!"

Askly is built by one of your customers | For your customer service & sales team | Perfect human + AI blend | Let’s make chatbots finally work.

Learn to work with AI.
It’s the skill that keeps your career and business growing.

Building your own AI Assistant for  is exciting, join us. 

Only 1 hour, but the impact lasts much longer. 

Take your laptop and see you on:
October 15th
16:00–17:00
Workland Offices Vabaduse

Participation is free.
Registration link in comments.

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