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Omar A. Rivera- Buzenberg MSC's Linkedin Analytics

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Omar Rivera, MSC

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As the Director of Sales at Sheraton Northbrook, a part of National Hospitality Services, I lead a sales team that delivers exceptional revenue performance and customer service for the hotel. I have over seven years of sales management experience in the luxury hospitality industry, where I have consistently exceeded sales goals and increased market share. I possess several credentials that showcase my expertise and professionalism in sales, such as Foundation of Sales and Services, CI/TY, CRM, SALESFORCE, and Business Development: Strategic Planning. My core competencies include aligning client preferences with brand needs, actively upselling to maximize revenue, and solving problems creatively to achieve client satisfaction. I also excel in building and maintaining successful collaborative relationships with internal and external stakeholders, using my skills in social networking, team building, and communication. I am passionate about the hospitality industry and committed to advancing my professional development and leadership skills. I hold a Master of Science degree in Organizational Leadership from National Louis University Florida.

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