HubSpot

Overall Performance Attainment: 
Q2 -2024🏆169.3%
Q1 -2024🏆378.1%
Q4 -2023🏆117.3%

In my role as a Senior Growth Partner Development Manager (PDM) at HubSpot, I'm dedicated to enhancing the success of 50 to 60 HubSpot Solutions Partners. Nurturing relationships with our partners, I orchestrate strategic planning, deliver targeted training, and oversee performance to drive growth and amplify sales efforts.

A significant aspect of my role involves planning lead generation activities and equipping partners with the necessary skills for a successful reselling strategy. I provide personalized support through one-on-one sessions and coaching, fostering a culture of continuous learning. Additionally, I facilitate the onboarding and ramp-up process for new partners, promoting knowledge-sharing and collaboration.

Collaborating closely with HubSpot management, I identify learning and development needs and design workshops and coaching sessions to address partner goals and objectives. Setting goals and supporting focus areas, I facilitate forecast sessions and develop action plans to ensure partner accountability. Moreover, I drive adaptations following product developments and Partner Program changes to keep partners aligned with HubSpot's mission.

Key Performance Indicators (KPIs):

1. Sales Results: Year-over-year growth in Partner Sold Monthly Recurring Revenue (MRR) to enhance sales competencies.

2. Retention Results: Managed & Self-Purchase Influenced Revenue Retention (IRR) to maintain and grow partner-managed relationships.

3. Selling Rate Development: Number of partners selling a net-new Pro+ hub quarterly to promote consistent selling behavior.

Senior Growth Partner Development Manager 

I manage and support key partnerships between HubSpot and Solutions Partners in the Benelux and Nordic regions. Collaborating with around 60 tech-focused partners, I drive growth and expand our company's reach.

Working closely with partners, I grasp their business goals and align our products and services to benefit their prospects and clients. I maintain a Monthly Recurring Revenue of ≈ $1 million by cultivating relationships, identifying growth prospects, and delivering vital support for successful partnerships.

In close coordination with internal teams - sales, marketing, and product development - I ensure effective communication of partner needs and uphold HubSpot's commitments. As a Senior Partner Success Specialist, I develop training resources, provide partner training, and resolve partnership issues.

My pride lies in my pivotal role in securing HubSpot's partnership success, fueling growth, and contributing to ambitious strategic objectives.

Senior Partner Success Specialist | Channel Consultant

The Customer Success Team Lead is a 6 months role designed to expose high-performing reps to key aspects of Customer Success Management and Project Management. 
As a Team Lead, I have the opportunity to learn from leaders from across the business in a series of development sessions ranging from delivering actionable feedback to recruiting & hiring. 
I build and practice leadership skills while supporting a team of 6 new Customer Success Managers - less than a year in the role - through skill coaching, operational management, driving business initiatives, and benefitting from a global network of peers.

Team Lead France, Customer Success

As a Senior CRM Implementation and Customer Onboarding Specialist, I play a pivotal role in ensuring a seamless and successful transition for our clients with high MRR and Enterprise customers as they integrate HubSpot software into their operations. My expertise guides them through software setup, training, and initial campaign planning, setting the foundation for their long-term success.

Key Responsibilities:

Client Guidance: I am the primary point of contact for approximately 30 clients, acting as their trusted advisor throughout the onboarding process. My goal is to facilitate a smooth and efficient transition to HubSpot software, ensuring that all technical setups are completed accurately and in a timely manner.

Strategic Engagement: Through regular strategic calls, I engage clients to understand their unique needs and goals. These interactions help me tailor HubSpot's offerings to their requirements, driving product adoption and maximizing the value they derive from the software.

Training and Education: I am responsible for conducting training sessions via phone and web conferences, equipping clients with the knowledge and skills needed to utilize HubSpot tools effectively. My ability to simplify complex concepts empowers clients to harness the software's capabilities with confidence.

Campaign Planning: Collaborating with clients, I strategize and launch growth-oriented marketing campaigns. This involves translating client objectives into actionable plans and utilizing HubSpot's features to drive targeted and impactful campaigns.

Process Improvement: A vital aspect of my role is to enhance and scale the software setup process. By identifying areas for improvement and implementing streamlined procedures, I contribute to the ongoing evolution of our onboarding practices.

Senior HubSpot CRM Implementation and Customer Onboarding Specialist

Microsoft

Worldwide Inside Sales' mission is to engage customers and partners with the right touch at the right time to accelerate growth, leveraging continuous innovation with an optimized cost model. 

- Validate qualified opportunities and Opportunity Notification Forms (ONFs) 
- Provide customer service to prospective customers, Microsoft Partners, sales teams, etc.
- Assign leads to Microsoft Partners, Account Managers (AMs), Inside Opportunity Executives (IOE)s, etc.
- Share product knowledge, best practices, sales methodology, and resolutions with other team members
- Escalate, track, and update qualified opportunities as information becomes available
- Adhere to various processes and workflows specific to PATR role
- Work with Supervisors and Account Managers to ensure processes are up to date
- Provide closed loop email to all prospective customers 15 and 30 days after conversation
- Reporting and statistics around PATR and Closed Loop activities

Account Team Representative lead EMEA (Project owner)

Yelp

As a Yelp Account Executive, I build and maintain strong relationships with local businesses to help them grow using Yelp's advertising solutions. To achieve this, I strive to understand the unique needs and challenges of each business and tailor advertising solutions that align with their goals.

My responsibilities include prospecting new businesses, developing relationships with existing clients, and executing successful advertising campaigns. I prioritize exceptional customer service by providing personalized attention, education, and support throughout their advertising journey.

Collaborating with my team, I develop creative and effective advertising campaigns that meet clients' needs while adhering to Yelp's advertising policies and guidelines. To ensure my clients receive the best solutions, I stay current with the latest advertising trends, tools, and best practices.

My ultimate goal is to empower local businesses by connecting them with their ideal customers through Yelp's powerful advertising solutions.

Account Executive France

Google

(via Arvato Bertelsmann)
Responsible for assisting the Team Leader in the day to day running of the team including relationship management, performance management, leadership and coaching.

- Assist the Team Leader in managing the performance of a group of 15 agents ensuring adherence to SLA expectations (e.g. productivity & quality)
- Managing effective client communication and interaction
- Ensure teams are productive, effective and efficient
- Manage team meetings
- Implementation and management of any new initiatives
- Provide regular and ad hoc reporting
- Monitoring and regular reporting on activities within the team
- Responsible for raising awareness of unusual trends in performance, team, attitude and other management parameters
- Team Issues (attendance, management, human resources, policy implementation, return to work meetings, etc.)
- Manage capacity and workflow
- Assist Team Leader with coaching and driving performance 
- Help the Team Leader build team morale
- Escalation of technical issues to the client

Assistant Team Lead

(via Arvato Bertelsmann)
Responsible for evaluating online social media and advertising content in conjunction with Google policy

- Visually navigate and review images and text-based content through internally developed applications
- Generate quality reports
- Maintain high quality deliverable in daily work flow
- Increase productivity levels through data analysis
- Examine ad units, visit web pages and record findings and opinions using Google web-based tools and work flow systems
- Responsible for working with engineering and linguistics to help improve the quality of next generation web services
- Work with exceptional attention to detail and deliver optimal quality and productivity levels through data analysis
________
- Occasional support as translator (FR/EN) for the Online Advertising Campaign Optimisation team, Google AdWords.

Senior Digital Advertising Analyst with English, French & German

 Bundesministerium für Bildung

- Supporting the school's French department and staff in both teaching and lesson planning
- Introducing and promoting French culture
- Leading small groups of two to 10 students

French Teaching Assistant

Théodore Deck Museum, Culture and Communication department of the city of Guebwiller

- Management and coordination of admissions  
- Hospitality management and audience coordination 
- Management, coordination and public relations for exhibitions and events
- Responsible for the design, Implementation, monitoring and evaluation of the various cultural activities available
- Securing sponsorship and promoting partnerships
- Public relations

Manager of cultural affairs

Le troisième pôle

- Assisting in the overall coordination and production of the student arts festival of the City of Paris “ICI & DEMAIN 2012”
- Organization, coordination and logistics of projects in visual arts, short films, music and live shows with partner cultural institutions 
- Copyright supervisor 
- Coordination of ticketing

Assistant of cultural events producing

Culture and Communication department of the city of Guebwiller

- Management, direction, coordination and monitoring of cultural, socio-cultural, contemporary arts and transnational (Franco-German) projects
- Design and dissemination of communication materials (mailings, press releases...)
- Administrative tasks

Artline and Transversalles (Monthly cultural magazines)

Formulation of press articles and art reviews relating to issues of contemporary art

Freelance contributor

Joseph Storck secondary school

- Co-supervision of students
- Organization of courses and art workshops
- Establishment of a school project
- Completion of a dissertation internship: “observation of educational principles and practices implemented to promote and develop the credibility of art education”

Art pedagogical assistant

Senior Partner Development Manager @HubSpot

I am a results-oriented Partner Development Manager (PDM) with over a decade of experience in the tech industry in Dublin, Ireland. Passionate and consistently a top performer, I am dedicated to ensuring the success of HubSpot Solutions Partners. By nurturing relationships with them, I orchestrate strategic planning, deliver targeted training, and oversee performance to drive growth and enhance sales efforts.

A significant aspect of my role involves planning lead generation activities and equipping partners with the necessary skills for a successful reselling strategy. I provide personalized support through one-on-one sessions and coaching, fostering a culture of continuous learning. Additionally, I facilitate the onboarding and ramp-up process for new partners, promoting knowledge-sharing and collaboration.

In close collaboration with HubSpot management, I identify learning and development needs and design workshops and coaching sessions tailored to address partner goals and objectives. Setting clear goals and supporting focus areas, I facilitate forecast sessions and develop action plans to ensure partner accountability. Moreover, I drive adaptations following product developments and changes to the Partner Program to keep partners aligned with HubSpot's mission.

✨ Félicitations à Rodz pour leur nouveau statut de partenaire Gold HubSpot ! ✨

Difficile d’imaginer un meilleur exemple de spécialisation et d’excellence : Rodz est l'agence HubSpot dédiée aux signaux d’affaires, et leur progression fulgurante dans l’écosystème en dit long sur la qualité de leur travail.

Avec plus de 300 références - dont le Crédit Mutuel, Malt, OpenClassrooms, WeWork, Smartbox Group, SAP, Devoteam, Bluecoders et Randstad - Rodz s’est imposée comme le partenaire capable de transformer HubSpot en véritable moteur de prospection.

🎯 Leur force ?
Une équipe composée des meilleurs experts HubSpot en prospection, data, growth engineering et go-to-market strategy, capable de construire et d’implémenter dans HubSpot une stratégie de prospection de bout en bout, portée par des signaux business ultra-pertinents.
Et les clients en parlent mieux que nous :
💬 “L’expérience a été remarquable… ultra-professionnel, réactif, à l’écoute… un accompagnement d’une rare qualité.”
 💬 “Une configuration HubSpot parfaitement adaptée et des signaux business qui remplissent nos agendas.”
 💬 “Un game changer dans la structuration de notre Sales stack.”

Lorsque l’expertise, la méthode et l’impact se rejoignent, le résultat est clair : un partenaire Gold qui fait véritablement la différence dans l’écosystème HubSpot.

👏 Bravo à toute l’équipe Rodz ! Peter Cools

 Hâte de voir ce que la suite vous réserve.

#HubSpot #Rodz #HubSpotGoldPartner #SalesEnablement #Prospection #GoToMarket #GrowthEngineering #CRM #RevOps #BusinessSignals #PartenairesHubSpot #ScaleUp #B2B #MarketingDigital

Olivier Monami

Senior Partner Sales Development Manager & Team Lead @HubSpot

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