Optivora

Developed and implemented innovative AI-driven solutions that empowered over 50 local businesses to elevate their online reputations. Achieved a 40%+ increase in positive Google and Facebook reviews within three months.

Managed the deployment of AI automation workflows, reducing customer response times by 70%, directly improving lead conversion rates and boosting opportunities for repeat business.

Guided local business owners on reputation-building strategies, leading to consistent revenue growth and stronger competitive positioning in their markets.

Administered comprehensive AI solution integrations, including real-time reputation monitoring and automated follow-ups, enhancing customer loyalty and operational efficiency.

Championed business development initiatives by educating local business owners on leveraging AI tools for effective reputation management and sales growth, resulting in a growing client base.

Key Skills:

AI Solutions Development

Reputation Management Strategies

Customer Experience Optimization

Marketing Automation

Business Development

CRM Integrations

Digital Marketing Strategy

Founder & CEO | AI Reputation Management, Business Development & Customer Experience

Developed high-performing, user-centric websites for local businesses, prioritizing lead conversion and customer loyalty. Led end-to-end projects to build customized online ordering systems for local eateries, achieving a 40% increase in customer orders within just three weeks of launch.

Implemented secure e-commerce integrations to automate the order process and increase client revenue. Prioritized mobile-first design principles, enhancing user engagement across all devices and reducing bounce rates by 20%.

Integrated essential tools—including table booking systems and online payment gateways—to streamline restaurant operations and elevate customer satisfaction. Analyzed user data to identify areas for performance optimization, ensuring websites delivered fast, seamless experiences that boosted conversion rates.

Guided clients through the adoption of GoHighLevel CRM systems, enabling efficient customer relationship management and improved sales tracking.

Key Skills:

Web Development

E-commerce Integration

CRM Implementation (GoHighLevel)

Mobile-First Design

User Experience Design

Performance Optimization

Full-Stack Web Developer | E-commerce Integration, CRM Implementation (, Mobile-First Design

Developed impactful websites for local businesses, focusing on converting visitors into loyal customers. Led a project to build customized online ordering systems for local eateries, resulting in a 40% increase in customer orders within just three weeks of launch.

Implemented secure e-commerce integrations that automated the order process and boosted client revenue. Prioritized mobile-first design principles, leading to higher user engagement across devices and a 20% drop in bounce rates.

Integrated essential tools—including table booking systems and online payment gateways—to streamline operations for restaurants and improve customer satisfaction.

Analyzed user data to identify areas for performance optimization, ensuring websites delivered fast, seamless experiences that increased conversion rates.

Guided clients through the adoption of GoHighLevel CRM systems, enabling more efficient customer relationship management and improved sales tracking.

Key Skills:

Web Development

E-commerce Solutions

CRM Integration (GoHighLevel)

User Experience Design

Performance Optimization

Mobile-First Design

 Freelance Web Developer, SEO-Optimized Websites & CRM Integrations

I’ve always believed that local businesses are the heartbeat of our communities. That’s why I’m passionate about helping them navigate the digital world, where their online reputation can shape their future. My journey into AI and marketing automation has been exciting—I’ve seen how technology can truly empower small businesses to stand out.

In just over a year, our efforts have helped clients increase positive reviews on Google and Facebook by over 40% in as little as three months. It’s incredibly rewarding to see local businesses grow and thrive using data-driven strategies that cut through the noise of online feedback.

Before diving into AI solutions, I worked as a Marketing Automation Specialist and Freelance Web Developer. I learned how to build websites that not only look great but also turn visitors into loyal customers. One of my favorite projects was a website for a local café that led to a 50% increase in foot traffic in just two months.

When I’m not working with clients, I enjoy volunteering with local organizations and taking part in community events. I believe in giving back to the businesses that inspire my work every day.

Skills:

AI-Powered Reputation Management

Marketing Automation

Web Development

SEO Optimization

CRM Integrations

If you’d like to learn more about how AI-powered reputation management can help your business—or just want to connect—please email me at hello@optivora.io. I’d love to hear from you!

The Review That Destroyed a Business Overnight

A small business Owner almost went bankrupt overnight.

And I’m not exaggerating 👇

All because of one Google review.

A competitor walked in, bought nothing, and dropped a 1-star bomb claiming the business was “cheating customers.”

Footfall dropped.

Calls slowed.

Google Maps quietly pushed them down.

The owner thought it was a glitch.

 It wasn’t.

Google’s algorithm had already decided:
 “Your last review is negative → You’re not reliable.”

And suddenly the business lost 40% revenue in 2 days.

Not because the service changed…
But because perception changed.

One digital sentence cost them lakhs.
Welcome to the new world:
Where reputation is more powerful than reality.

Munugala Prashanth

I help local businesses elevate their Online Reputation by implementing AI-driven solutions | CEO at Optivora | 40% increase in Google & Facebook reviews in 3 months

We just launched something that will change how businesses build trust,

And I am not making this up 👇

We released a new Video Testimonial system,
and what happened inside the first few tests felt like the opening scene of a reputation reboot.

We added one simple capability:

A guided flow that lets customers record real video testimonials in seconds.

Just a link.
Camera opens.
Story captured.

No apps.
No friction.
No scripting.

And the moment people started using it… the truth came out.

Not polished lines.
Not generic compliments.
Not forced feedback.

Real voices.
Real emotions.
Real experiences that text reviews never reveal.

And here’s the wild part:

When businesses plugged these videos into their websites and review sections,
something shifted instantly.

Prospects didn’t skim.
They watched.

Engagement jumped.
Hesitation disappeared.
Conversions climbed.

Not because of design.
Not because of hooks.

Because humans trust faces far more than stars.

Then we ran deeper tests.

We built a structured sequence:

A warm welcome.
three guided questions.
A name/email/phone step.
A branded thank-you screen.

Every moment engineered to help customers open up naturally
and share the real story behind their experience.

These aren’t influencers.
These aren’t actors.

These are genuine customers —
right inside your funnel,
right inside your reputation,
right inside the decision-making moment.

And once their videos went live,
one thing became obvious:

Text can be doubted.
 Video cannot.

Experts call this the Credibility Shift.

Because the minute a brand switches to video proof,
every competitor without it instantly feels less trustworthy.

We thought we were launching a feature.

Turns out, we launched a new standard of trust.

And the surprising part?

This is only the beginning.

The Review Flywheel 👇

One review doesn’t change your business.

But a system of reviews changes everything.

Here’s the flywheel:
✅ Deliver great results
✅ Ask at the right time
✅ Automate the request
✅ Showcase reviews publicly
Each new review builds more trust.

More trust brings more calls.

More calls create more happy clients.

And the cycle repeats.

That’s how local businesses go from slow to unstoppable —
without increasing ad spend by a single dollar.

Google Reviews.

Facebook Reviews.

Video Proof.

They don’t just look good.

They make your phone ring.

DM “REVIEWS” and I’ll show you how to build your own Review Flywheel in 7 days.

Follow for growth systems that turn trust into traffic.

The 4.9 Star Advantage 👇

Here’s something nobody tells you:
People don’t buy “best.”
They buy “trusted.”

A business with 4.9⭐ and 200 reviews
beats a 5⭐ business with 10 reviews every single day.

Why?
Volume builds credibility.
Perfection builds suspicion.

People want to see real feedback.

Good. Bad. Honest.

That’s what makes them believe you.

So stop chasing perfect.

Start building consistent proof.

Ask for reviews.

Respond to every one.

Turn feedback into content.

That’s how you win locally —
 not with noise, but with numbers that mean something.

DM “STAR” and I’ll send you the review growth system we use to add 100+ reviews a month.

Follow for no-fluff reputation tips that make local customers trust you instantly.

The Client Who Didn’t Know Google Was Silently Punishing Him

A business owner called me last month with a line I’ve heard 100 times:

“Bro, my leads suddenly dropped. Google must be glitching.”

I logged into his MP Reputation dashboard.

No glitch.
No penalty.
No suspension.

Just… silence.

Zero review requests sent.
No new testimonials.
GBP untouched.
Listings inconsistent.
Competitors outranking him by activity, not quality.

And here’s the brutal truth Google never tells you:

You don’t lose ranking because you're bad.
You lose ranking because you’re inactive.

Google doesn’t reward the best business.
It rewards the most engaged one.

We activated his automation:
Daily review requests.
Fresh testimonials flowing in.
Listing updates syncing across platforms.
GBP Optimization kicking in.
Competitor tracking running in the background.

In 10 days?
8 new reviews.
2 video testimonials.
He climbed back into the top 3.

His business didn’t change.
His reputation did.

The algorithm isn’t your enemy.
Neglect is.

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