Schoolcraft College

Hire, on-board, develop, manage and evaluate the Business Operations Team within the Conference and Event Services Department. Currently overseeing customer service, request for proposal intakes, outreach initiatives and financial processes. Have a high focus on building and maintaining community relationships and enhancing the customer experience.

Community Outreach and Business Operations Manager

Experis

Senior Technical Recruiter

-Community outreach 
-Intake and requests for proposal
-Quoting
-Facility tours for future stakeholders and customers
-Excel proficiency 
-Budget oversight 
-Corporate Event Proficiency
-Event Management Software (EMS)
-Data Input
-Scheduling
-Financial reporting
-Social Media and content creation
-Contracting
-Billing of campus wide facility contracts
-Email campaigns
-Constant Contact

Operations Specialist

-Oversight of events
-Support to VisTaTech Center Team
-Work one on one with internal and external clients to solve any oversight
-Oversight of building updates and maintenance

Customer Service Representative

Lauren Ashley Events LLC

Chief Operating Officer

Charley's Grille

-Scheduling
-Interviewing
-Onboarding
-Lead
-Inventory control
-Supply ordering
-Community events

Manager

I bring over 9 years of expertise in operations, management, logistics coordination, outreach initiatives, financial reporting, and leadership. With a steadfast commitment to excellence, loyalty, and a strong work ethic, I consistently strive to exceed expectations and contribute to the path of success.

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