Conduent

Quality Assurance Specialist for a high volume call center. Listen to and grade calls as well as listen to live calls and support the advisor as needed while on the call. Coach advisors as needed, focus on struggles and challenges and provide support to help the advisor improve, also having round tables and other activities for the advisor to engage in. Provide chat support for the team and individuals. Microsoft Excel, outlook, and other internal tools provided by the client.

Quality Assurance Specialist

Tulsa County Pawn

Pawnbroker

I have over 15 years experience in customer service, sales, accounting and also have over 5 years experience in recruiting for the hearing aid industry and as a pawn/loan broker. I am self motivated, disciplined, and a dependable team player.

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Jackie Dixon's Linkedin Analytics

Jackie Dixon

Ready to grow your LinkedIn presence?

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Jackie Dixon

Ready to grow your LinkedIn presence?

Jackie Dixon's Linkedin Analytics