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Jennifer Lau

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There are two reasons why your website or mobile app start-up is failing you right now: 1. You don't know who your customers are. 2. You don't have a strong brand for your customers to understand what you do. 💡Hint: It's never the design or user interface that was the issue. Even when you have your personas written, voice and tone crisp ready for your designer to design an app or website, your customers STILL don’t know WHAT'S IN IT for them! You're wasting time on telling them what YOU want instead of helping them, wasting money and resources on not targeting the right people. Worst, you're not curious LEARNING ABOUT THE PEOPLE YOU SERVE. All in all, people are moving on since they don't think you can help them better their life. “Okay! I get it, but how can I get my app/website to where it needs to be?“ Well, picture that Roger sees you as the go-to for your company and website/app. Roger is attracted to your brand because HE SEES YOU CARING ABOUT HIM. HE SEES that your your app/website is improving his life. Because you’ve built this relationship with not only Roger but hundreds of people, you’re now seen as the expert. 🖥 “But WHERE'S THE DESIGN in all of this? Will I really attract my ideal clients?” Sure you will, and that’s where I come in. Depending on your scope and where you are with the project, my goal is to help you gain clarity on: ✅ ROADMAP: I’ll help create a strategic roadmap for both your current and next phase.  ✅ AUDIT: I’ll make sure you know how to align with your audience with your company. ✅🖥 UX and/or UI Design: The MAIN COURSE of what you came to me for. In other words, I help you GAIN CONFIDENCE in who should be coming to your website or be using your app. This leaves less room for guessing, and if you’re still not convinced, I’m not for you. Tired of waiting or wondering? Let’s talk!  Send me a DM or schedule a slot over on my Featured section! Looking forward to learning more about you! *** 🖥 If you want to know what skills and capabilities my partners and I have, here they are: - User Experience (UX): UX Research, UX/UI Strategy and Consulting, Roadmapping, Wireframe, Site Architecture, User Scenarios, User Personas - User Interface (UI): Understanding brand guidelines to create visual identity, create pattern library and design systems (I love Figma.) - Brand Strategy: Define user personas, personality, brand strategy roadmap - Brand Identity: Colors, Typography, Logo, Mark Application - Web Development: Wordpress, Laravel/PHP, Vue.js, .ASP/C#/.net

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