Haley Bryant

Hustle Fund

Great founders look like anyone and come from anywhere. If you're building in b2b SaaS, fintech, web3 or digital consumer health, pitch us! 👉🏽 hustlefund.vc

Principal

Join our angel investor community! 👉🏽 https://www.hustlefund.vc/angelsquad

Hustle Fund is democratizing wealth through startups with the ethos that "great founders can look like anyone." 

Hustle Fund is building the next generation of angel investors through angel squad, a community that is:

- 46% female
- 9% underrepresented minorities
- 32% not in tech
- 67% live outside of Silicon Valley

Venture Partner

Flow Club

Virtual coworking to drop you into flow state

https://in.flow.club/host/haley

(DM to skip the waitlist)

Host

Golden Wok

Golden Wok starts and invests in early-stage companies and helps them grow. 

Golden Wok was founded by Walter Chen, founder of Animalz, Superpath, Sacra and I Done This.

goldenwok.com

General Manager

Animalz

Chief Operating Officer

Oversee the team and day to day operations of our growing content marketing agency.

VP of Operations

Animalz provides high-end content marketing solutions to SaaS, tech and crypto companies. We're a hard-working group of writers, editors and strategists based in New York, but spread across the world.

At Animalz, I manage client services and help run our day to day business. I love our team and our customers - I'm pretty sure that I have the best job in the world :)

As the first dedicated customer ops hire, I spent my first year building out a foundational customer success program including:

- a new customer journey (onboarding, retention & expansion)
- tracking and reducing revenue churn
- increasing upsells
- developing a new org structure + new roles to support a better customer and employee experience
- creating a new financial model
- systematizing communication externally and internally

I'm always curious to connect with and learn from other client services and ops leaders at startups and agencies. Feel free to drop me a line.

Director of Customer Operations

Brazen Technologies, Inc.

Acquired 2023

- Responsible for individual and team account renewal and expansion across 300 enterprise, university and membership association accounts
- Developed onboarding, retention and expansion plans for strategic accounts including product usage, marketing and measurement of ROI
- Oversaw a team of Customer Success and Customer Support Managers 
Started an NPS program
- Devised and launched 2 team restructures to scale faster without compromising customer experience
- Worked as a product manager to prioritize new feature development, brainstorm new product concepts, conduct market research, run experiments and interviews, write technical stories implemented in the product and manage the product roadmap

Director of Customer Success

Team Lead, Support and Implementation

iDoneThis

Acquired 2015

Manager of one proactively managing relationships to create continual build of B2B customer value. Overseeing onboarding, training and support, and ongoing utilization of iDoneThis. Leading conversion/expansion efforts by building strong relationships and working with product and dev to integrate customer feedback into our product roadmap.

Customer Success Manager

Apple

Managed operations and results of multiple key business areas with focus on technical  and training services and support by developing store and leadership team.

Senior Manager

Promoted to higher volume store to oversee technical and training services. Focused intently on team building and the roll out of a new initiative to increase team productivity at the Genius Bar and improve the customer experience.

Manager

Oversee sales productivity, operations, and scheduling for the company that continues to redefine what retail can be. Promoted within store through energetic, self motivated approach to leadership.

2 year rotational program in Apple Retail allowing exploration of the gamut of in store positions in locations throughout the DC/Maryland area. Based primarily in Bethesda, Maryland.

Associate

Investor at Hustle Fund

mom.

pre-seed VC in b2b SaaS, digital consumer health, fintech and web3 at Hustle Fund.

I 💛 customer & community centric founders who look like anyone & come from anywhere. Distance traveled > pedigree.

🌊 cowork with me on flow.club
👼🏽 invest with me through Angel Squad
🚲 ride with me at SoulCycle


Today, I’m excited to share that I’ve been promoted to Partner at Hustle Fund.

Thank you, Elizabeth Yin, Eric Bahn, Shiyan K. and Brian Nichols for betting on me, and for the opportunity to serve our current and future founders, LPs, and incredible community.

10 years ago I didn’t know what venture capital was. 5 years ago I wrote my first angel check. 3 years ago I joined Hustle Fund.

I’m here because:

1. A lot of great founders bet on me.
2. I got to bet on great founders who look like anyone and come from anywhere.
3. I bet on myself.

Thank you, Samantha Dorisca at AFROTECH for taking the time to share my story and our work at Hustle Fund, investing in pre-seed companies across b2b, fintech, healthtech and web3.

Link to AFROTECH's post and my reflections in the comments.

conscious leadership and the future of work

General Partner at Hustle Fund

Minivan Enthusiast at Hustle Fund

Managing Partner at Hustle Fund

Founder of Angel Squad | I write about startups, investing, and hard-earned lessons | Small Bets newsletter

Journalist I Three-time Speaker I Photographer

AFROTECH

Partner at Hustle Fund

10yo: “Does passing on people’s ideas get easier? I bet you break a lot of hearts. If I was them, I’d be like, screw you, I’m going to build this anyways.”

Reminder: it only takes one yes to build momentum in the fundraise. And despite the looming holidays, a lot of rounds will close between now and mid December.

Keep going.

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Silicon Valley can feel like an echo chamber sometimes.

I was so inspired by my friend David Tswamuno today, an investor focused on addressing progress gaps and mission driven founders. Founders with hustle and high opportunity cost, who walk away from big jobs/job offers to build the future.

He talked openly about the highs and the lows, and about his values first approach to investing.

So much of what he shared will stick with me, but one idea was especially resonant as the parent of a 10yo:

“If you have a kid with good values and send them out into the world, maybe one day they’ll remember what you taught them.”

While consumer debt keeps climbing, Debbie is reversing the cycle.

Instead of pushing people deeper into debt, founders Frida Leibowitz and Rachel Lauren are helping users get out of debt, with over $65m net paid down so far.

At the same time, they’re helping banks and credit unions better serve their customers and align incentives around long-term financial health.

We were lucky to meet the team a couple of years ago through Angel Squad, and have been so impressed with their vision and execution. Fan girl moment getting to meet Frida irl at Zeal Capital Partners Annual Summit and 5 year celebration, where they have the support and expertise of Susannah Burrage and Emily Zhen.

Rewards come to those who hustle.

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