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Felicia Tamuno PhD, FCIHRM, CHRP®, ANIPR, ACIPD, and PMP® (in view), Mini-MBA

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Prolific Business Development Manager, Luminous Banker, Certified Human Resources Professional, Certified Public Relations Practitioner, Certified Tutor, Transformational Leader, Communication& Dev. Specialist& Broadcast Journalist possessing 16+years track record of successful administrative, operations and brand mgt, improving customer experience& business processes, leading diverse high-performance teams, increasing revenue& retaining loyal clients in multiple locations with exposure in key sectors - Construction, Renewable Energy, FMCG, Oil and Gas. Highly skilled in building strategic partnerships &passionate about ESG, SDGs and COP27 Felicia Tamuno brings a multidisciplinary knowledge &skillset in Retail, SME & Public Sector Banking, Islamic Finance, Human Resource Mgt, Corporate Comm. & Project Finance to enable businesses thrive and scale. She supports entrepreneurial creativity, working in Africa with 500+enterprises serving high &low-income consumers. She also has knowledge of mini on-grids &off-grid utilities in Sub-Saharan Africa, a committed interest in sustainable dev., social investment, supply chain as well as significant exp. working with the Bank's Energy Desk in deploying power and energy solutions to investors esp. SUNREF $70M Credit Line. As a strong voice for women, she advocated for amendment of loan conditions for Women-Owned SMEs to match competition which increased women’s access to credit facilities by 50%+. She also signed-on 1000+ un-banked rural women which contributed to achievement of CBN Financial Inclusion Mandate of 95% by 2024. In her role as a celebrated Branch Manager with United Bank for Africa, she led the transformation of a perennial loss-making branch to profit-making. She also applied her Project and Risk Mgt skills in collaborating with Head Office Project Team in Renovation and Upgrade of the location which led to her receiving a Commendation from the Bank's Customer Experience Group. An aspiring C-Suite Executive, trained in Board Governance and Servant Leadership, she has participated in webinars of the Institute of Directors, Chartered Institute of Procurement and Supply, Chartered Institute of Mediators and Conciliators, Chartered Institute of Arbitrators, Nigeria Exchange Group, Institute of Strategic Risk Management, Women in Management, Business &Public Service. Fellow, Chartered Institute of Human Resources Mgt Member, Chartered Institute of Bankers of Nigeria Member, Project Management Institute Member, Nigerian Institute of Public Relations Member, Chartered Institute of Personnel and Dev.

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