Sitemate

Customer Success Manager

Ofload

- Generated approximately A$20M in pipeline value. 
- Supported SDR team with 55% year on year growth as of 2024. 
- Onboarded 5 teams onto the HubSpot platform. Managing usage, continuous improvement/customisation and training for multiple stakeholders, effectively balancing day to day operations and delivering strategic data to leadership.

Sales Development Specialist

Startmate

Content Learnt: Account Planning, Value Generation & Retaliation, Risk types and mitigation, Inactive account re-engagement

Customer Success Fellow, Cohort 1

Tommy Hilfiger

- Provided 500+ hours of excellent customer service in a highly fast-paced retail environment. 
- Client management efforts that generated approximately 3-5 repeated sales monthly. 
- Communicated with customers on the phone for handling queries, complaints and reserving products.

Sales Associate

Coles Group

Customer Service Staff

Claralumen

- Creates content for Klean Kollective’s Instagram account. 	
- Researches and strategizes for the expansion the growth of Klean Kollective’s social media reach.  
- Handled and created video digital campaigns for different clients (Small to Medium Enterprises).

Intern

ZeLoop

- Created content for ZeLoop’s TikTok account. 
- Managed ZeLoop’s HubSpot email campaign.
- Contributed to a 30% growth in TikTok followers. 	 
- Researched and strategized for the expansion of ZeLoop’s social media reach.

Marketing and Research Intern

Hi wonderful people, welcome to my LinkedIn page 👋🏽! My name is Eudimace Faith Esguerra, also known as Macey 🌼. Your resident ball of positive vibes, here to spread her wings into the client management and customer success space here in Australia 🤝! 

For the past year, I’ve spent my time in the logistics tech space in Australia 🚛, helping major FMCG and retail brands attain a more efficient, sustainable and analytics driven approach to their supply chains. 

In that time, I realised two other passions of mine, HubSpot and Work Place Vibes. 

"If you want to win once, work hard, if you want to win consistently set yourself up with a solid system" 

I believe that with a positively motivated team and a platform that's easy to use and meets everyone's needs we can all be unstoppable.

Macey’s Superpowers 🌩️: Stakeholder Management, Written Communication (some killer emails), HubSpot (SalesHub) Customisation, Customer service and Sales 

Macey’s recharge activities 💖: Huge movie fanatic 📽️, novels are freaking cool, musical theatre, volunteering and FOOOOOOD!

The “bigger questions” 💯: Fashion/lifestyle sustainability, making the workplace a better environment for everyone, making work processes simple and accessible, Mental health and wellness, Education

Check out what has kept me busy the past couple of years in the sections below and if you find anything interesting feel free to shoot me a request! LinkedIn can seem kinda formal but not on Macey’s page!

If you prefer other means here is my email (eudimace.esguerra@gmail.com). 😊

Taplio

Macey Esguerra's Linkedin Analytics

Macey Esguerra

Ready to grow your LinkedIn presence?

Taplio

.css-6ytdur{background-image:linear-gradient(284deg, rgba(39, 43, 72, 1) 0%, rgba(33, 47, 183, 1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Macey Esguerra's Linkedin Analytics

Macey Esguerra

Ready to grow your LinkedIn presence?

Macey Esguerra's Linkedin Analytics