Giant Rocketship

Giant Rocketship completely automates ticket lifecycle management in Autotask and ConnectWise Manage, from tech assignment, to scheduling work, to escalations — no more staring at calendars and workload reports — let our AI do it for you. Free your tech to focus exclusively on solving client issues.

Founder

Puryear IT, LLC

Puryear IT empowers people to be great at what they do. We manage networks, optimize business processes, and provide comprehensive employee training to help our clients excel.

BREC FOUNDATION

Board Member

Communications Committee

EO Louisiana Chapter

The Entrepreneurs’ Organization is a network of more than 12,000+ visionaries, experts and innovators. What if you could leverage their collected experiences and knowledge when you face an unexpected challenge?

A lifetime of learning is now at your fingertips through EO Connect an online platform designed to support your personal and professional needs through immediate member-to-member connection.

President Of The Board Of Directors

Board Member, Membership Co-Chair

WRKF 89.3 FM

Appointed to the Board of Directors in Jan 2014, I'll be focusing on helping WRKF, the Baton Rouge NPR affiliate, target and reach the widest audience with both local and NPR programming, including news and entertainment. As a big believer in the NPR and PBS mission, being active in WRKF is my way of giving back.

🚀 Tech Founder | IT Helpdesk Service Excellence | SaaS Platform 🚀

🎯 Target Market: IT service firms seeking to drive SLA compliance and modernize their operations.

🔧 Problem Solved: We empower IT service firms to achieve SLA compliance and streamline their operations through our innovative SaaS platform.

📚 Background Information:

With over two decades of experience in IT services and software development, I am a seasoned entrepreneur and technical visionary. Throughout my career, I have witnessed the challenges faced by IT service firms in meeting SLA compliance and keeping up with the ever-evolving technology landscape.

🚀 What We Do:

At Giant Rocketship, we have developed a cutting-edge SaaS platform that revolutionizes IT helpdesks. Our platform hooks directly into your helpdesk and automates ticket assignment, dispatch, escalation, and scheduling. Instant service excellence!

💡 How We Do It:

Through our SaaS platform, we leverage advanced technologies such as artificial intelligence, machine learning, and automation to drive SLA compliance and operational efficiency. Our solution seamlessly integrates with existing IT service management systems, providing real-time insights, predictive analytics, and actionable recommendations. By harnessing the power of data and intelligent automation, we enable IT service firms to proactively identify and resolve issues, minimize downtime, and exceed customer expectations.

🔮 Your Next Step:

Ready to transform your IT service operations and achieve SLA compliance? Let's connect and explore how our SaaS platform can revolutionize your business. Together, we can drive innovation, enhance customer satisfaction, and propel your company to new heights in the digital era.

📞 Call to Action: Connect with me to discuss how Giant Rocketship can empower your IT service firm to achieve SLA compliance and drive modernization. Let's revolutionize your operations and deliver exceptional customer experiences. #ITServiceModernization #SLACompliance #SaaSPlatform

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Dustin Puryear's Linkedin Analytics

Dustin Puryear

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Dustin Puryear

Ready to grow your LinkedIn presence?

Dustin Puryear's Linkedin Analytics