Amazon

➟ Leading  Generative AI LLM Platforms Initiatives

➟ Lead Amazon wide Global Technology Initiatives for AI ML Org

➟ Senior Technical Program Manager for Hiring by Amazon (HBA) Product rollout/onboarding globally
➟ Senior Technical Program Manager for Hiring by Amazon Data Management, Data Privacy, Data Reporting Globally
➟ Senior Technical Program Manager for Machine Learning Platforms

Senior Technical Program Manager, AI ML

Citi

➟ Technical Program Manager: Executed multiple large scale business strategic and regulatory programs - ESG, GDPR, CCPA, MIFID II, REG O, SEC SBSD with tight regulatory deadline, impacting 50+ global Apps, cross functional teams, budget of $20M
➟ Portfolio Management: Chaired Governance calls 60+ stakeholders, 50 programs, $100M budget, 70 apps, 100 milestone
➟ Product Management: Defined Product Strategies, end-to-end product life cycle & new version launches of the product
➟ People Management: Managed 6 Program Managers including functional work assignment & performance reviews
➟ Stakeholder Engagement: Build strong relationships with cross-functional stakeholders including Customers, Regulators, Legal, Audit, Product Owners, Software Developers, Operations, Testing teams
➟ Rolled out Exegy equity market data software for Citi trading apps leading to reduction in market data latency by 30%
➟ Retired 20 years old legacy equity trading market data software globally ahead of committed schedule by 3 months  
➟ Trained & created a knowledge base for 500+ global employees on Program & Project Management Procedure
➟ Innovated Project Management Quality control tool which reduced manual review time of SDLC documents by 90%
➟ Developed Agile and Waterfall SDLC playbooks used by 2000 global staff and unique page visit of 1500 in 1 month
➟ Headed global enterprise-wide initiative of improving the Project Management & SDLC maturity to 100% in 3 months
➟ Strategized business plan and share recommendations leading to improvement in software developer productivity by 30%
➟ Hired 20+ Program Managers, Business Analysts in a record time of 3 months across major Citi locations globally
➟ Designed Program Forecast ($) vs Actuals ($) Dashboards for providing transparency to Leadership and Staff (2000+)

Vice President, Manager of Technical Program Manager

Assistant Vice President, Technical Program Manager

Technical Program Manager

ZS Associates

Role: Technical Program Manager
➟ Partnered with Sanofi Directors to conduct in-depth research, design and launch the most motivational sales incentive compensation program that increased Cardiovascular & Oncology products sales revenue by 10%
➟ Conducted Value Stream Mapping for Sanofi Incentive Compensation process and reduced reporting lead time by 30%
➟ Managed Product ideation, planning, roadmap, development of Sanofi IC products & increase usage by Sales force to 100%
➟ Devised process for Sanofi so as to ensure all critical incident resolution time is 24hrs & reduction in Ops cost by 15%
➟ Managed multiple large scale global analytics projects for Sanofi, US with annual budget of $10 Million
➟ Supervised a team of 10 Project Managers including functional work assignment and performance reviews
➟ Ideated and rolled out Website for Sanofi Sales Force in 3 months thereby reducing the queries to Sanofi by 70%
➟ Ensured Quality Assurance by automating all Quality Control checks leading to annual savings of $200,000 (4 resources)
➟ Authored 2 winning proposals that helped ZS acquire a new analytics business of $7 Million annually 
Interpreted data to understand KPI failures in MBO tool & worked with engineers to fix and attain customer appreciation

Role: Technical Program Manager
➟ Project: Optimization of Amazon’s automated Inventory Procurement Model - Economic Order Model (EOM)
➟  Collaborated with Operations Research Scientists to optimize the Economic Order Model (EOM) in one of the Lab Simulation environment by auditing the 2 Key Metrics In-Stock% & Contribution Profit per Unit
➟ Conducted an operational feasibility and identified gaps in Inventory Procurement Model (EOM) by analyzing the actual and experimental data
➟ Developed a data analysis report highlighting the gaps in the model and shared recommendations with the product team which were accepted and pushed to the production environment

★ Achievements
➟ Awarded best internship award at NITIE, Mumbai
➟ 2nd Best Project’ at National Summer Internship Challenge, IMT-Ghaziabad

MBA Intern - Business Analyst II

Amdocs

Role: Technical Program Manager
➟ Conceptualized and Managed Customer Relationship Manager tool for US cellular that increased upsell and cross sell revenue by 15%
➟ Designed Business Dashboards in IBM Cognos for Telstra Australia leading to reduction in manual review time by 10%

Software Development Engineer (SDE)

Infosys

➟ Developed Bank of America Website - Insurance modules using FTL leading to reduction in page load time by 50%

𝐒𝐮𝐦𝐦𝐚𝐫𝐲: Senior Technical Program Manager at Amazon with 13+ years of experience leading delivering large transformation Technical Programs for Amazon, Citi, ZS focused on implementing strategic technology goals, improving business agility, cloud transformation, and application services across diverse industries - Investment Banking (Capital Markets), FinTech, Pharma, HR-Tech

𝐄𝐝𝐮𝐜𝐚𝐭𝐢𝐨𝐧: Full Time 2 years MBA from IIM Mumbai (Rank 2) and B. Tech Electronics

𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬
- Project Management Professional (PMP) from PMI USA
- PMI-ACP Agile Certified Professional from PMI USA
- Amazon Web Service (AWS) Cloud Practitioner
- Oracle Certified Java Programmer (OCJP)
- Oracle Certified Web Component Developer (OCWCD)
- Leading SAFe 5
- SAFe - Product Owner/Product Manager
- SAFe - Scrum Master
- SAFe - Release Train Engineer
- Advanced Certified Scrum Master (A-CSM) from Scrum Alliance
- Certified Scrum Product Owner (CSPO) from Scrum Alliance
- Agile Coach (ICP-ACC) from IC Agile
- Business Relationship Management from BRM Institute
- Six Sigma Green Belt certified
- Advanced MS Excel & VBA certified
- NCFM Securities Market Advanced Module

𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬
- 3rd Prize in Amazon Global Hackathon
- Best Management Student Award across all B-Schools of Mumbai by BMA
- Best Innovative Project across all Citi, India Centers (20k staff)
- Individual Wow Award for Engineering Excellence by Citi  (5k staff)
- Expert on Program Management procedures across Citi globally (25k staff)
- Best Project Award across Citi Pune (5k staff)
- Best Project Champion Award across ZS India (5k staff)
- Operations Excellence Award by ZS (5k staff)

𝐇𝐚𝐫𝐝 𝐒𝐤𝐢𝐥𝐥𝐬
- Technical Program Management, Project Management
- AI, ML
- Product Management
- Cloud Computing: AWS, Google Cloud
- Enterprise Agile Transformation
- Web: Javascript, HTML, CSS
- Programming Languages: Java, SQL
- Architecture: Microservices, SOA, Rest API
- Databases: MySQL, Oracle, NoSQL, MongoDB, SQL/PL SQL
- SDLC: Waterfall, Iterative, Agile Scrum, Kanban, Scaled Agile
- Domain: Investment Banking, Capital Markets, Pharma
- Financial Management ($100M)
- Regulations: GDPR, CCPA, REG O, MIFID II ESG
- Tools: JIRA, Confluence, Advanced MS Excel, MS Project, MS Visio, SharePoint

𝐒𝐨𝐟𝐭 𝐒𝐤𝐢𝐥𝐥𝐬
Leadership, Analytical, Quick Learner, Flexible, Stakeholder Engagement, Cross Functional Team, Collaboration, Problem Solving, Team Player, Negotiation, Empathy

𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐃𝐞𝐭𝐚𝐢𝐥𝐬
𝐌: +91 7264970846
𝐄: dheeraj.assudani@gmail.com

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