Gloss

Managing Director

ADTECH7

Chief Executive Officer

BYJU'S

- Streamline operational workflows.
- Product & process trainings for 6000+ employees with 96% graduation.
- Launched 8+ referral marketing program.
- 90% quality assurance and customer satisfaction.
- Led 100+ influencers which resulted organic boost, sales & retention.
- Grew to 1M organic followers on social media with 1B content impressions annually.

Senior Manager Marketing & Operations

Emirates NBD

- Operations & Fraud Process Planning.
- Client Service Excellence.
- 6+ Process Optimized.
- Handled team of 35 priority bankers.
- 85% in Quality Assurance and Compliance.
- Performance Analytics
- Managed over 300+ HNI clients worth $5M each.

Operations Manager

JPMorgan Chase & Co.

- Utilize advanced fraud detection tools and techniques to identify and investigate suspicious activities across various financial transactions and channels.
- Mitigated over $18M in fraud losses.
- Analyze & Executed over large sets of data to detect 10+ fraud trends and patterns .
-  Identify opportunities to enhance fraud detection and investigation processes
- Prepare and present regular reports on fraud trends, losses, and prevention activities to senior management and relevant stakeholders.

Fraud Prevention Manager

Barclays Corporate Banking

- Review and evaluate over 2500 credit applications for various banking products, including loans and credit cards, to assess creditworthiness and adherence to bank policies.
- Analyze customer credit profiles and financial information to recommend and process credit limit adjustments as per established guidelines.
- Perform regular updates and changes to credit accounts, such as payment terms, interest rates, and customer information, while maintaining accuracy and data integrity.
- Ensure strict adherence to regulatory requirements, internal policies, and risk management protocols throughout credit operations processes.
- Provide prompt and accurate responses to customer inquiries related to credit applications, account status, and credit limit details, maintaining a high standard of service.

Credit Operations

Digital Marketing| Curating Digital Solutions For Your Brand Growth| Ex Barclays| JP Morgan Chase & Co| Emirates National Bank of Dubai| BYJU'S

CEO of ADTECH7 and Managing Director at Gloss, with over 10 years of experience in the Banking and Marketing industries. Specializing in driving brand growth and strategic marketing for luxury and premium sectors. Expertise includes content marketing, B2B and B2C strategy, outdoor advertising, and media content creation, with a focus on creating impactful campaigns that elevate brands in the MENA and EMEA regions. Passionate about helping businesses evolve into powerful brands through strategic insights and creative execution, ensuring sustained success and growth.

taplio

Claris Michael's Linkedin Analytics

Claris Michael

Performance Score

What is Claris talking about?