NetworkChuck

that NetworkChuck guy

Xceptional Networks, Inc.

UC Engineer

CBT Nuggets

Trainer

PrimeLending, A PlainsCapital Company

Part of a team responsible for the support and design of an Enterprise Cisco Telephony and Network Infrastructure

Technologies
Collaboration
Cisco Unified Communications Manager (CUCM)
Cisco Unity Connection (CUC)
Cisco Unified Contact Center Express (UCCX)
Cisco MediaSense
Cisco Webex Messenger
Cisco Voice Gateways (2900, 2800)
Cisco CUBE (3925)
Network
Cisco Switches (2960, 3850, Nexus 5K, 7K)
Cisco Routers (6500, ASR1000, 4400, 4300, 2900)
Cisco ASA (5525X, 5555X)
EIGRP, BGP, OSPF, VSS, HSRP...etc

Network Telecommunications Engineer

Supreme Lending

I am member of an Infrastructure Team in which we all of us wear multiple hats. Primarily I am the Network and Voice Engineer but I assist on the systems side on regular basis. 

 ✔ Key Accomplishments: ✔ 

★Collaboration

•	Migrated VoIP Infrastructure from CUCM/CUC 7.x to CUCM 9.x, 10.x, 11.x.
	     -     Deployed Cisco UCS Servers
             -     Deployed Cisco Unified Presence Server and the Cisco Jabber Client
•	Deployed Cisco Expressway MRA (Jabber Remote Access)
•	Deployed UCCX (Cisco Unified Contact Center Express)
             -     Setup UCCX cluster
             -     Designed and deployed multiple call scripts for over 50 agents
•	Designed and facilitated the install of two SIP trunks for corporate and co-location sites

★Security

•	Deployed Cisco ASA Firepower Services on two Cisco ASA 5525X's
             -     Deployed IPS, URL Filtering and Malware Protection
•	Setup and deployed multiple Cisco ASA 5505's to branch offices with redundant links using IP SLA.
•	Configured QoS on ASA 5505's at branch offices to maximize bandwidth and protect VoIP traffic

★Network

•	Installed Cisco Catalyst 2960X Switch Stacks on multiple floors
•	Designed and facilitated an install of redundant p2p links between our corporate site and co-location site.
•	Deployed Cisco Meraki wireless solution

✔Skills✔

★Collaboration

CUCM 7-11.x ♦ CUC ♦ UCCX ♦ UCCX Scripting ♦ Cisco Expressway ♦ SIP ♦ PRI ♦ Voice Gateways ♦ Zoom Call Recording ♦ CUBE ♦ Cisco Jabber ♦ Presence

★Networking/Security

Routers (4431 ISR, 2900, 891, 3800) ♦ Switches (2960X, 3750X, Nexus 3K, 5K, 3560) ♦ Firewalls (ASA 5525X, 5540, 5505) ♦ Cisco Meraki APs ♦ OSPF ♦ EIGRP ♦ BGP ♦ Switching Technologies (802.1X, Port Security, Stackwise...etc) ♦ Cisco FirePower Servicies (IPS, URL Filtering, Malware)

★Servers

VMware ♦ Microsoft Server 2003, 2008, 2012 ♦ Microsoft Exchange 2010 ♦ Microsoft Terminal Services ♦ Active Directory ♦ Group Policy ♦ Linux

Senior Network and Telecommunications Engineer

IT Support Specialist

EZ-FLO International

-Inside sales
-Manage accounts of current clients 
-Maintain working knowledge of SAP
-Outbound calls to prospective clients
-Generate new and repeat sales by providing product and technical information in a timely manner
-Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items

Account Manager

XPS Solutions

•	Received inbound calls assisting customers of Self-Storage Facilities
o	Call volume between 90-140 calls per day
•	Made outbound calls to prospective customers
•	Assisted and supervised the training of new agents

Customer Service Representative

Rescue Ministries

•	Organized outreach events and oversaw all evangelistic missions
•	Participated in street evangelism as well as humanitarian efforts
•	Created and maintained Facebook page, Twitter account and website
•	Produced and edited videos and posted on website
•	Supported computer systems for ministry

Short-Term Missionary

Starbucks Coffee Company

•	Preparation of various coffee related beverages;
•	Constant multi-tasking and crowd management;
•	Promotional selling of retail items;
•	Cash register;
•	Listing and performing multiple tasks during shifts;
•	Daily recording of service and store quality;

Barista

Global Expeditions

Outbound calls to leads promoting mission trips
Met weekly recruitment quotas
*Contact Heather Murphy, former Call Center Supervisor, for reference: 703-927-5649

Call Center Agent

In 2013, I watched a networking course (CCNA) that changed my life. This course wasn’t death by power point or a monotone delivery of facts to memorize, it was alive! Jeremy Cioara’s teaching was different. It got me excited to learn, to lab….it made me fall in love with networking!! I can honestly say I would not be “NetworkChuck” had I not watched his CCNA course. 

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Chuck Keith

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Ready to quickly map an entire network and figure out what OS every device is running? 

I break down the essential Nmap commands I use👇

The-White-Glove MacGyver

Did you know you can scan an entire network for quick host mapping using this Nmap command?

Check this out👇

Are you STILL using AI in the browser? You're doing it the SLOW way. 🐢

In this video, I reveal how tools like Gemini CLI, Claude Code, and OpenCode make me 10x faster. 

Check out the video👉 https://lnkd.in/g-BfSWzm

Prompting is still a REAL skill in 2025.

I took every Coursera prompting course, interviewed multiple experts, and tested every technique I could find.

The result? One framework that stops hallucinations, fixes garbage outputs, and makes AI feel 10x smarter.

Learn how to use it in my latest video: https://lnkd.in/geUStMkc

Coursera

Is this the ✨GOLD RUSH✨ of AI hacking?

Jason Haddix (jhaddix) thinks so and he explains all in this video!

Watch now 👉 https://lnkd.in/g_ehWrfp

Want to see if the road to your favorite website is a bit bumpy?

Use this Windows command!

#Troubleshooting #Windows

What happens when you throw 30,000 hackers into one place? 🤯

Welcome to DEF CON: my first ever hacker convention, and absolute HACKER DISNEYLAND.

This isn't just a conference, it's controlled chaos.

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My new video is different.  https://lnkd.in/gDVBxGzD

Tech people…
Is AI making you nervous about the career you’re in now or the one you’re trying to break into?

The author can see how you vote. Learn more

6 HOURS of Dark Web research in 30 MINUTES

Check out the full video: https://lnkd.in/gtHd93X9

#DarkWeb #AI #CyberSecurity Apurv Singh Gautam

Threat Intel | Cybercrime Intel | OSINT | HUMINT | Speaker | Sr. Threat Research Analyst @ Cyble | Georgia Tech Alum

Mark Bajcar

There's a secret cyber-crime-fighting team hidden in Romania.

They've saved victims over $1 Billion, and almost no one even knows they exist.

Meet the people taking on the internet's worst criminals: https://lnkd.in/gDVBxGzD

Bitdefender

Open video: https://youtu.be/o-8amaZBi5M on youtu.be

3 n8n Tricks You're NOT Using (but should be!!!)

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Hostinger

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- Full video course from Jeremy Cioara
- Built-in Labs
- Quizzes
- Study Planner
- Real-world scenarios

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