PartsTech

Business Development Manager

Account Executive Team Lead

Account Executive

Gallo Realty LLC

I have contributed since 2005 in a part-time fashion since 2008, facilitating business growth and development in the sale, rental, and lease of commercial and residential properties. I engage directly with clients to analyze their needs and overcome objections and barriers to close deals. Additionally, I play an instrumental role in preparing contracts and other legal documentation to serve the interests of clients and the agency.
►Conducts competitive analysis to identify the organization’s competitors, understand their strengths and weaknesses and determine methods to gain an edge and attract more listings.
►Increased market share in Fairfield and Litchfield counties by successfully converting prospects to clients.
►Developed the company’s website and designs and maintains marketing materials to attract clients.

Sales Agent

FleetPride

I manage a $2M book of business, consisting of approximately 110 accounts, in the sale of semi-truck parts and diagnostic software. I partner with C-Level executives within large-scale logistics organizations and repair shops to provide solutions that add business value and optimize operational effectiveness. 
►Achieved 100% of 2021 goal by August, successfully turning around a branch that had underperformed the last three years by producing over 100% gross profit to goal in 12 of the previous 16 months with respective territory growth. 
►Named a “Top Salesperson” in Dec 2020 due to exceeding targeted plan and ranks #1 in “Show and Sell” demo sessions.
►Expanded to seven categories per customer in the region from four with a continued upward trend.
►Gained the confidence of the company’s largest client and grew the account from $200K in annual sales to $400K by building a solid relationship built on trust and frequent communication.
►Conducted training and coaching on Salesforce to assist sales representatives in the region to gain an edge on client management and methods to increase sales and achieve territory growth.
►Built sustaining relationships built on honesty and transparency. Communicated and met deadlines, followed up on interest and reported issues, and reinforced and met service level commitments. 
►Conducts market research and evaluates client accounts and transactions to identify trends, anticipate customer needs, and promote business growth.
►Competitively prospects for new business opportunities, including ongoing efforts to reactivate accounts.

Outside Sales Representative

DANBURY FAIR HYUNDAI, LLC

I championed the service process for Genesis, Hyundai’s luxury car brand, to ensure proactive and timely follow-up and enhanced customer support. I serve as a trusted partner for customers in providing guidance and consultation on vehicle maintenance to ensure optimal performance and vehicle life. I also revamped the service process and implemented standards that rivaled high-end dealerships.
►Generated a 45% increase in sales compared to previous years due to anticipating customer needs, employing a consultative sales process, and working diligently to ensure manufacturer reimbursements. 
►Trained new employees and ongoing coaching and training to current employees on delivering high-quality customer service and support.
►Additionally, sold, managed, and maintained service contracts.

Sales & Service Advisor

New Rochelle Toyota

I received multiple awards for my ability to provide strategic leadership and sales success. I directly managed five Service Advisors, three Business Development Center Representatives, and 15 Technicians in offering consultation and facilitating replacement for service warranties and general manufacturer issues. Additionally, I successfully managed a recall project for Toyota, replacing frames valued at $20K each.  
►Awarded “Top Service Dealership” in the region for customer satisfaction in 2018.
►Recognized as the service department with the “Best Warranty Documentation” in 2018. 
►Received recognition for multiple months as “Top Service Sales” in the region.

Assistant Service Manager

GREENTREE TOYOTA & SCION

•	Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
	•	Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
	•	Responsible to guide the clients on maintaining their vehicles and ensuring efficient performance of the vehicles.

T-Mobile

•	Market wireless products and services to walk-in clients.
•	Conduct field visits to corporate purchasing managers to acquire large accounts.
•	Use competitor analysis, pricing and a cost/benefit approach during presentations.
•	Achieved 148% of goal for 2007, earning distinction as a top producer.

Assistant Store Manager

I am a dynamic, enthusiastic sales leader with the proven ability to substantially grow a book of business and create sales success through high-quality interactions that increase customer retention. I manage projects autonomously and effectively and conscientiously follow through on commitments and deadlines. I have a demonstrated record of building high-performing teams that exceed targeted goals and achieve the organizational mission while also delivering a high level of customer service and support. 

Areas of Expertise:

Strategic Sales Strategy 
B2B and B2C Marketing 
Growth Forecasting 
Revenue Increase 
Team Leadership 
Coaching, Training, Mentoring 
Business Development 
Customer Service 
Growth Strategies 
Demand Generation

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Christopher Gallo's Linkedin Analytics

Christopher Gallo

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Christopher Gallo

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Christopher Gallo's Linkedin Analytics