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Senior Customer Success Architect

Microsoft

Senior DevOps Customer Engineer in the National Customer Success Unit, MSUS

As a customer engineer in the National Customer Success Unit, I help our customers enable their teams to achieve more by continuously delivering their products. I work with their leadership to define their processes and train their teams to use GitHub and Azure DevOps, develop customized solutions, provide training on Scrum, DevOps, Git, and more, and help them uncover the practices that will help them achieve the goals for their products. In addition to my customer-related activities, I helped create the content we offer our customers; I have contributed to Microsoft’s DevOps Dojo, the DevOps Fundamentals and DevSecOps workshops, authored the Scrum with Azure DevOps workshop, and am co-developing our Service Technology Advisory for DevOps offering.

Senior Customer Engineer

As a DevOps consultant, I work with product delivery teams and their leadership to enable them to continuously deliver value to their end-users. I work with government organizations and enterprises to start their DevOps transformation journey. To that end, I work with my customers to help them adopt a growth mindset, adopt modern DevOps practices, and help them set up and fully utilize Azure DevOps, especially Boards and Pipelines.

DevOps Premier Services Senior Consultant

ValueMomentum

As an ALM architect, I consult on, train, and help implement Visual Studio with Team Foundation Server (TFS) both from tooling and methodology perspectives, consulting on software architecture design, and test-driven-development, as well as custom software development for testing, building and deploying software, using the .NET framework.

ALM Application Architect III

Sela

As an ALM architect at Sela, I accomplished the following:
•	Authored Microsoft’s official TFS 2010 Training Kit
•	Authored Sela’s official TFS 2012 Introduction course
•	Trained customers’ on-site TFS support teams
•	Migrated my customers’ ALM platforms from Visual Studio & TFS 2010 to VS/TFS 2012 and 2013
•	Migrated teams from Visual Source Safe and other version management systems to TFS
•	Helped document customers’ ALM processes for official inspections and certifications (e.g. FDA approval)
•	As a consultant, served as the on-site ALM Manager for SuperDerivatives (see below)
•	Designed and implemented VS/TFS 2010/2012/2013 solutions for software development firms
•	Designed and customized requirement management solutions
•	Developed and customized automated build management solutions, including both custom build activities and improvements to the build workflow
•	Designed, trained and coached R&D groups on following an agile methodology, implementing Scrum, TDD/BDD and other agile practices
•	Trained teams on working with Scrum and TFS
•	International public speaker at conferences and ALM-related user groups on topics related to TFS, agile methodologies and advanced programing practices. I spoke several times at the SDP conference, Microsoft’s ALM user group, and the Toronto ALM User Group.

Senior ALM Architect & TFS Consultant

SuperDerivatives

As a consultant for Sela, I worked on contract as SuperDerivatives’ ALM Manager. In this capacity, I accomplished the following:
•	Led and trained the VS/TFS support team.
•	Designed SuperDerivatives’ release management methodology. 
•	Implemented and guided service / support teams in the use of Lean/Kanban to drive development and incident case management
•	Designed and developed custom Workflow (WF) activities for their TFS build & deployment system
•	Trained and coached development teams in their efforts to migrate to Scrum, as their software development management process. Coaching included facilitating a Scrum of Scrums weekly meeting to enhance cross team collaboration 
•	Training and providing ongoing support for developers in the use of TDD and BDD practices

ALM Manager

As a senior customer success architect, I help software development teams to enable continuous delivery of value to their customers. I have experience working with startups, large enterprises, and government organizations on three continents. I have more than 10 years of experience developing software, and I have both served as a scrum master and trained scrum masters to serve their own teams. I help organizations set up and configure their GitHub services, and help their teams automate their software build process, testing, and release pipelines, to help them deliver high-quality solutions, faster than ever before.

#AI is a force multiplier. It makes good #developers great.

It also transforms bad developers into weapons-grade, USDA-Certified, nuclear powered cluster-füc|<s.

Just sayin’

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