zoë hartsfield 🌊

Airtop

Brand Consultant

the little ghost

influencer marketing, brand consulting + ghostwriting services

Owner

Slate

Content Creation and Brand Strategy partner for Slate.

Brand Strategist

Warmly,

Maximize the ROI of marketing.

Automate conversion of high-intent target accounts that visit your website. Ensure that no lead falls through the cracks.

DM me for an intro to their team:)

Strategic Advisor

Apollo.io

My job title is weird this is the stuff I own:

- Apollo's Youtube channel (content strategy, creation, editing, project management + analytics reporting)
- Executive Evangelism (Executive Brands)
- Employee Evangelism (Employee Advocacy)
- Influencer Collabs (Youtube, LinkedIn + MasterClass talent sourcing)
- Content Host (Youtube, LinkedIn, Webinars)

Sr. Manager, Product Evangelism + Video Content Strategy (Youtube)

My job is to bring you the most actionable tactical sales tips over Linkedin, Youtube, Instagram & Webinars. 

If you can’t walk away knowing how to make more money, I’m not very good at that job

Sales Trainer in Residence

Pioneering a new B2B Influencer marketing program for GTM pros.

Sr. Manager, Influencer Marketing + Evangelism

Building a world class b2b influencer marketing program. 

Creating sales + marketing content to help our users get the MOST out of our product.

Influencer relationship management.

Content creation. 

Public speaking.

Copywriting.

Sr. Manager, Evangelism, Executive Presence + Community

Stealth Startup

up the content, community & demand gen functions.
Q1 & Q2 OKRs + Wins:
- 4x inbound traffic
- organized and generated Sales Collateral Library
- guested on 15 podcast + webinars to evangelize the brand
- onboarded tools: HockeyStack, Warmly, Demandwell
- Stood up content calendar
- Stood up product release marketing with CS
- Trained the GTM team on social selling
- Created Community Driven Pipeline Playbook
- Launched Events marketing program hosting in-person and virtual events
- Stood up partnerships program
- Stood up first-ever referral motion (generating 15% of pipeline after 2 months)
- leveraging my personal brand to generate new business opportunities
- Set up GA4 + marketing attribution model
- Generated 50% of pipeline from inbound, content + community
- Generated 39% closed-won revenue from inbound, content + community
- did all of this without ads^ 😏

Head of Marketing & Evangelism

Spekit 🐙

New biz is the name of the game.

Growth Marketing
Demand Generation
Community
Paid Ads
Pipeline Generation & Acceleration

Demand Generation (Growth Marketing) Manager

- generated first ever community influenced pipeline (30+ meetings in 60 days) to help the team hit pipeline goals in Q1
- grew social media (LinkedIn & IG) presence by 50% in first 90 days
- successfully executed series B social blitz and PR announcement first week on the job
- manage customer advocacy campaigns and initiatives
-grew social media following by 105% in 5 months
-increased G2 reviews by 30% in Q2 (took on 2 new leader badges as a result)
-Building our Marketing Advisory Council

More to come:)

Community Manager

Dooly

Sourced and onboarded 10 net new partners in first 90 days. 

Built out tracking/project management flow to store partner data and comms.

Ground up - built and scaled referral program for PLG product motion. Referrals convert at 7x the rate of those who find our site organically. Driving new users and revenue through the referral program.

Community/Partner Manager

BombBomb

-grew social media presence by 25% in first 3 months
-increased avg webinar registration (260%) and attendance (80%)
-guest on podcasts, webinars and LinkedIn Live to further brand awareness and train on video communication best practices
-explore new channels to bring education around video, BombBomb and Human-Centered Communication
-collaborate with content and design team to promote and create engagement around events, webinars and product launches 
-train and equip staff to engage on social platforms and enhance their personal brand
-write, host and Youtube/short-form podcast for the brand

Community Marketing Associate

-generated 3.1 mil in projected pipeline in 6 months
-87% hold rate
-set record for quickest outbound SAO after start date for the team
-writing sales copy & sequencing that incorporates personal video to start conversations and turn prospects into customers
-social media strategy, content creation, demand generation sequencing, data analytics

Business Development Representative- Mid Market

-Leveraged personal relationships to bring on new business
-Top Performer (4/6 months excluding ramp-up)
-Converted leads higher than expectations consistently throughout tenure
-onboarded and trained new reps
-highest hold rate on the team during tenure

***Clearly got bored of not working after one semester and found a new job 3 months later. continued to work full-time and attend college full-time.

BombBomb is helping teams rehumanize their communication by enabling people with easy to use video and tracking for email, text and social. Whether you need better touches with your clients, clearer communication between your remote teammates, or higher conversion rates, video is proven to help. Let us show you how!

Sales Development Representative

T. Rowe Price

Promoted to Specialist shortly after completing licensing. 
Trained and coached new reps. 
Worked 45 hrs + per week while doing school full time.
Had lowest errors on the team.
Was involved in leadership training and development.

***Left to focus on school full-time in the Spring Semester.

Financial Service Specialist

Asked to join team full time before completion of internship. 
Had highest interview score of incoming hire class.
Passed all licensing exams on the first try.

Financial Services Representative

Receiving, sorting and processing client requests regarding their 401k's. Completing high volumes of work with accuracy and attention to detail. Submitting client requests, allocating funds, updating client information and supporting leadership with various processing projects.

Participant Transactions Processing Intern

good @ building pipeline | bad at most other things | currently building pipeline + evangelism at Apollo

I've generated over 100MM impressions for brands on social media in the past 24 months. Most coming from LinkedIn. Building world class employee, executive and influencer advocacy programs for B2B software companies. 

I'm a marketer by trade, but sales has my heart. Also passionate about helping younger professional level up in their careers (mostly by charing lessons I learned the hard way).

-------------------------------------------------------------

If you're a brand and want to collab on content, shoot me an email at zoe@zoehart.co

If you're a young professional looking for tips, hacks, and learnings to help you level up, hit the bell & follow me on IG (@zoepatience) and TikTok (@zoeeharttt).

If there are other ways you hope to work together, shoot me a DM- let's chat.

Standing up the content, community & demand gen functions at Swantide. 
Q1 & Q2 OKRs + Wins:
- 4x inbound traffic
- organized and generated Sales Collateral Library
- guested on 15 podcast + webinars to evangelize the brand
- onboarded tools: HockeyStack, Warmly, Demandwell
- Stood up content calendar
- Stood up product release marketing with CS
- Trained the GTM team on social selling
- Created Community Driven Pipeline Playbook
- Launched Events marketing program hosting in-person and virtual events
- Stood up partnerships program
- Stood up first-ever referral motion (generating 15% of pipeline after 2 months)
- leveraging my personal brand to generate new business opportunities
- Set up GA4 + marketing attribution model
- Generated 50% of pipeline from inbound, content + community
- Generated 39% closed-won revenue from inbound, content + community
- did all of this without ads^ 😏


We are making implementing and configuring salesforce 10x faster, 10x simpler at 1/5 the cost. It's so easy, I can set up your Salesforce instance. DM me if you're about to or just bought SFDC and need help with configuration & system management. We've got you covered 😎

zoë hartsfield

Update on the starbucks gift cards for flight attendants. 

1. United Airlines Boeing 787 Dreamliners have 10 flight attendants, not 8. 

2. They will come up and individually thank you, and your seat mates might ask “why are these flight attendants coming by every 15 minutes?” 

3. It feels nice to do nice things and I feel selfish and weird for admitting it but it brought me a lot of joy to bring them joy. 

4. A fourth point… 


Anyway, was nice to spread a little holiday cheer. 

Also Janice kept the mimosas flowing for me on flight number 2 so that was a dubbbbb. 


happy turkey day:)

running influencer marketing @ fullenrich | personal brand, social selling + executive ghostwriting for B2B SaaS/AI | ask me about your LinkedIn strategy

No alternative text description for this image

6 reasons i will NEVER go back in office: 

- working from anywhere has allowed me to be more present with my family (especially my grandparents who are older than time itself. the extra moments with them are priceless

- the amount of money i have saved on commuting is astronomical. gas, lunch at or near the office, happy hour drinks with coworkers each friday… literally thousands a year saved 

- i get to hang out with my dog all day. which is way better than him hanging out with someone else all day… or alone. you want my dog to be alone all day you psychopath!? 

- i’m more creative. something about being home, going on walks, working from coffee shops or airplanes or hospital rooms (remember the line about my grandparents being older than time?) knocks me out of my routine and allows me to think more creatively

- i’m actually way more productive at home. i’m a yapper, so being in office is great a few days a month but i also get so much less done when im there. i’d rather blitz a productive few hours in the morning and spins. few meetings in the afternoon than lose my day catching up with chad about his boys fishing trip last weekend. 

- my house has a fireplace. does the office have a fireplace? no? cool. case & point. 




remote work offers flexibility, productivity& cost savings to many people. it may not be for everyone- but neither is being in office 5 days a week. 


employees crave flexibility. that’s worth its weight in gold. 



ps this is day eleventythousand/100. literally less than 30 days left in this challenge and im hype:)

running influencer marketing @ fullenrich | personal brand, social selling + productivity | ask me about ghostwriting + founder brands

I just closed the largest ghostwriting contract of my life this week and it almost got pushed to 2026. This one question moved the deal up a whole quarter:

Me: “When do you need to start seeing that value from this initiative?” 

Them: “Well, ideally in January.” 

Me: “Okay, based on your brand today, we needed to start last month to have a chance at hitting that target. No worries though, we still have a good amount of runway to get things up and moving- I’d expect you to hit those goals Feb/March if we start next week.” 

Them: “Okay, let’s do it, can you send a contract today?” 



^ Christine Rogers at M3 Learning walked us through the idea of “uncovering urgency.”

No more trying to manufacture urgency that isn’t there- just thoughtful questions that get the prospect to reveal the urgency that already exists. 


This was one of the many tools she taught me in the past few months. 




I took the Proactive Selling Cohort training over the last 10 weeks and feel like I got a madterclass in sales. 

I wish I took this back when I was a rep, but now as a part time solopreneur, it’s helping me close more business than i ever pictured I could.  

If you’re: 
- an experience seller in need of a repeatable process
- a new seller in need of some guidance
- a founder or entrepreneur who needs help selling your services/product

I cannot recommend it enough.


So grateful to Christine & the whole M3 team for the course. Was career changing. 


(I’ll drop deets to sign up for their Jan cohort in the comments. I don’t get paid or anything for it, I just genuinely would recommend this training to ANY seller looking to level up.)

the biggest lie corporate america ever told:

hard work gets your promoted...... no, it doesn't. you know what does?


good work + visibility. 


visibility beats ability

visibility beats effort

visibility beats title

visibility can EVEN beat results



i learned this the hard way when my VP promoted a teammate over me. 

on paper i was:

- in the office earlier
- stayed later
- booked more demos
- had a higher conversion rate
- was 5% better than her in every KPI


but you know what she had?

- a great relationship with the VP
- a great relationship with the AEs
- a CLEAR conversation with leadership that THIS was her next step


my VP pulled me aside the day he promoted her. he knew I was crushed. 

Him: "Go ahead Zoe, ask me."

ME: "Why her and not me?"

Him: "You left it too close to call. Never leave it up to the Umpire. You should make yourself the obvious choice."




promotions are not about who works harder... they are about who works louder

- throw those wins in the group slack
- share templates that work with the team to share success
- write about your learnings on Linkedin + highlight the team in the process


visibility >>> ability

I've posted 547 LinkedIn last 2 years. (yes i counted them all like a psychopath). anyway... here are my completely unfiltered thoughts on LinkedIn content: 

- stop asking "thoughts?" at the end of every post... it's implied.
- carousels are NOT actually better than text posts
- commenting "great post" has added approximately zero value to anyone, ever
- if you're reposting the same motivational quote everyone else is using... maybe skip it
- personal stories beat business advice 99% of the time in reach
- tactical business advice beats personal stories 99% of the time as lead gen
- using "we" when you reallllly mean "I" makes you sound like you're hiding + like a douche
- polls are annoying
- your morning routine is not revolutionary content (and i don't believe you really wake up at 5a and cold plunge everyday)
- stop humble bragging about your "failures" that were actually huge Ws
- if you wouldn't say it in real life don't type it on LinkedIn


after spending too much time here, these are my unfiltered thoughts.

but I want to hear your unhinged takes on Linkedin.

not the safe ones everyone obviously agrees with... the ones that might get you some angry comments.



what drives you absolutely insane about LinkedIn content?

75/100

Reason 617272817 i love remote work: 

this is my view right now as i clear my inbox 



does your office have that, chad? 

#remotework #workfromanywhere

turns out my selfies are the thing people remember most about my posts.

soooo glad i put all that effort into learning to spell the word “strategic”. 😂


seems like folks looked at my rushed, poorly lit, slightly confused face and thought, “f*ck her points about social selling- let’s remake THIS.”

fine. i’ll lean in:)
but if i’m going to become a meme, at least let me provide a proper reference image.



here you have it Matt Firestone 
 
the most aggressively posed, try-hard, i-promise-i’m-not-hurt selfie i could produce. 

it’s giving “main character,” 
but also…”please don’t zoom in too close.”



my therapist says exposure builds character… 

90/100

#selfie #linkedin #socialselling

I haven’t worked in sales since 2020, but I sell almost everyday (just closed a $15k deal last night which puts me over my annual goal 🥲. I also demo a surprising amount for someone who:

- Doesn’t actually carry a real quota at her company
- Doesn’t sell a product/tool for her side hustle

The beauty of creating content around the problems we solve is…..

Prospects often come to you:)

It doesn’t always make sense for me to hop on a call with someone who wants to buy FullEnrich.

It doesn’t always make sense for me to send them to a sales rep either. 

So my new hack is AI-powered product demos for that awkward in-between step. 

I use Consensus to create a sort of “test drive” so when these one-off leads come in I can send them somewhere to check out the product without any pressure. 

Our tool has a pretty solid free option so the next step is usually them signing up for a free trial or pinging me for a proper intro to sales. 

I used to spend 2-3 hrs a week on calls answering product questions. Now I just send  Consensus demos, free trial links or “book a sales call” emails and let the sales team collect the bag. 

They recently launched their Consensus for Marketers product for interactive tours + personalized demos. It’s mobile friendly which is perfect for someone like me who spends half my life in the back of an uber. 


Consensus = faster sales cycles, less of my time demoing a product that honestly, people just want to get their hands on. Win win. 



Here’s a video of me sending one to someone while I was on the road. (Another great use case for on demand demos). 


#ConsensusPartner

In high school, my Trig teacher told me:
"You'll NEVER make it in the professional world if you don't learn to show your work."

Well, Mrs. Gordon... 

I am proud to say I have never needed to use Pythagorean Identities OR been asked to provide a Proof since college. 

Clients just care about results. 



While showing your work helps you generate opportunities + establish credibility...

Outcomes get you paid. 



If she'd weighted homework as much as exams, maybe I would have done it sometimes. 🤷🏻‍♀️


Lazy people with efficiency kinks rule the world.

trying to channel my inner Lana Ivory 🦋 and snagged some starbucks gift cards for the flight crew. 

traveling this time of year is wild. you get a range of super cheerful folks and some of the grumpiest humans i’ve ever encountered. 

i feel grateful that airport & airline staff are working so i can go be with the people i love most over the holidays. 

loved Lana’s idea of going the flight crew a little gift as a “thanks for getting us there safely!” 

i’ll let ya know how it goes:) 


happy holidays yall!


wish i’d held these right side up 🫠

Me to my boss: "Did Finance look at my notes on the FY26 fiscal plan?
Him: "You didn't leave notes on the annual plan."
Me: "Exactly... so wtf is Brad from accounting doing in my copy doc?"


Why is this the most relatable image I've seen as a marketer ever?


AND why is it that eVeRyOnE thinks they're qualified to comment on (read: ruin) marketing?


I don't show up to your cubical and tell you how to do your spreadsheets, Karen! 



Marketing by committee is where good ideas go to die. 





Ps. This billboard from Clay was perfect. No notes. 



PPs. I shamelessly stole this graphic from the team at Draf because it literally made me want to cry. It's brilliant. Give your social media manager a raise.

I’m posting everyday for 100 days. After 71 of them, here are the 3 things that have made the MOST impact in the quality + performance of my content:

1. Consistency - which feels sort of meta.

Posting everyday for 100 days inherently bakes in a forced consistency but I have noticed a level of “anticipation” from my network. I will even get a “no post today?” from a connection if it’s late in the afternoon and my content hasn’t gone live.

Think of it like a TV series. People expect a new episode every Tuesday. They tune in at 7p on the dot.

Post at a similar time and similar frequency and your network will fall into that rhythm with you.


2. AI is GREAT for ideation 

100 days of posting is a recipe for “idk wtf to write about anymore.” So using AI to help you brainstorm hooks, and content ideas is a game changer. 

I personally use Stanley (Your Content Coach) which sends me a report every Sunday based on my top performing content from the week and breaks down “WHY” it worked or flopped which helps me think through my next batch of posts.


3. Speaking of batch of posts- I batch my content. 

I write most of it on Sundays after that Stanley email comes in.

I find that setting aside time to get into a creative flow is easier than waking up at 6a everyday and trying to be creative on demand.

I would HIGHLY recommend anyone getting into content creation or trying to double down on it in 2025 challenge themselves to posting 100 days in a row.

And if you need help staying consistent, understanding what your audience responds to and coming up with creative post ideas, I’d check out Stanley as your AI powered creative writing partner. 

Since I personally started using Stanley my average impressions are up 42% WoW. 

Try it here: https://lnkd.in/eHHzy8Gi)




Cheers to day 71/100. At the end of the challenge I’ll share my total growth stats. Stay tuned:)




PPS. I was supposed to post this on Friday but life... ya know. So the voice-over is all kinds of messed up BUT at least my vocal fry still makes everyone angry. 

#stanleypartner #contentassistant

I used to use flights to crush through emails and clear my inbox, but now idk what to do with myself… 

I literally hate email. Like I hate it. Like I avoid my inbox at all costs and handle it in big batches because reading and replying to emails is the bain of my existence. 

I’ve tried literally EVERY email assistant under the sun… but none of them could draft email replies in my tone or could capture the context of the previous emails in the thread. 

I’d spend more time editing AI generated drafts than I would have just writing the d:)mn email myself…

Until now.

Fyxer AI  just dropped Drafts 2.0 and it’s actually fire. 

It fixed the problem of context and tone in a way that I didn’t think these AI email assistants would be able to do for months. 

I can set my own "tone" guidelines and it uses my previous emails to write in a voice that sounds like me... ANNNND in the context of the conversation so it's tailored to the recipient as well. 


Now I ship out replies with minimal edits and clear out my inbox in literally half the time.

There’s one hour and 52 minutes left on this flight still.




Anyone got any podcast recs?

#FyxerPartner

After posting 77 days in a row I gotta say I wouldn’t recommend it. 

Excellent experiment. Learning a ton. But for 99% of people it doesn’t make any sense.

Linkedin has new(ish) analytics features! I’m going to teach you line by line what metrics are available to you and exactly what they MEAN for you, your brand and your business:

First the obvious ones:

Impressions 
This is every time someone scrolls past your post for half a second. It showed up in their feed. This signals “distribution” of your content.

Engagements (Likes etc)
This is people who went a step further to show some kind of support of your content.

Comments
This is where it gets interesting. Someone found what you said insightful (or infuriating) enough to let you know what they think.


Now we have the more nuanced metrics:

Members reached
This is actual individuals you reached.  

Profile Viewers
I'm always yapping about optimizing your profile as a landing page- this is why. When someone reads your content for the first time and it sparks curiosity they click your little headshot and go to your profile to check you out. Make sure they have something to look at. 

Followers Gained From This Post:
This is people who saw your content and decided to follow you SPECIFICALLY from the follow button on the post itself. *This doesn't count people who go to your profile and follow you from there. 

Reposts
Someone found your content valuable enough to share with THEIR audience. (Also signals to the algorithm, hey, this is super valuable!)

Saves
This is where we get into the true "dark social" of Linkedin. Hard to see or quantify but another signal that the post was valuable enough for someone to want to come back to it. 

Sends
Andddd another dark social signal. A share we cannot see! Someone in your audience wanted someone specific in their audience to see this. 

Button clicks (premium only)
If you have a custom button on your profile/under your headline + someone clicks it- CONGRATS! They saw enough value in whatever you wrote to explore whatever it is you take them to next. For me, it’s my newsletter. For you, it could be your website or demo form or a video of you making sourdough bread on Youtube… idk your life. 



I made a really detailed Tango because I was trying to walk someone thru this over Slack on a plane + found this walk thru to be way easier. And I saved it– so now you can have it. (peep it in the 📌 comment)


If you ever are in a bind or find yourself explaining/re-explaining complex topics or ideas that really do better with a visual aid, you should try tango (dot) ai.

Teach it once. Never explain it again:)

#TangoPartner

I’m trying to reconcile Linkedin’s own advice about posting timely, relevant and value add content with an emphasis on industry news and current events… 


and the fact that 80% of my feed today is posts from 2-3 weeks ago. 

those current events aren’t so current anymore

i receive more pressure from linkedin to wake up and 5a and start a franchise than i ever did to drink in high school…

Can't wait to find out about the Cloudflare outage in 2 weeks.

30 days left in the year. 

are you packing it in early and hoping for a better one next year or squeezing every ounce of life you can get out of 2025 still?

My answer in the comments:)

86/100

Chris van Praag⚡️

Supered

Do you wish your knowledge base, LMS, enablement, onboarding and SOPs could be delivered on the platform they were designed for? 

Now they can.

Supered is a Digital Adoption Platform and Delivery System that delivers and enforces your sales processes along with continued training with in-platform enablement. 

All without leaving the platform you use to drive Revenue.

RevOps: Never tell anyone twice. Enforce Processes and deliver Enablement in platform without the need for a quick call, Email or even a Slack message.

Sales Reps: Spend less time looking for answers and more time selling. Supered gives you the information you need, where and when you need it.

Leaders: Ensure processes are followed, Platforms are used correctly and data is accurate without the need for repeat training .

I'm the Founding AE for EMEA. 

If any of the above sounds helpful -  Let's chat

✌🏼

Account Executive

Sprocketeer

An active part of an independent community serving and championing the HubSpot Super Admin. 

Get connected and stay informed with HubSpot Super Admins across the globe. 

Sharing knowledge and best practices to help each other grow better.

In this contractor role, I provide video content creation and guidance to support the growth of the Apollo TikTok Channel. 

I also advise on the output, ideas and strategy as part of a team of creators, to ensure posts are best suited for the channel and drive the best results.

The project is goal oriented, with a heavy focus on people first, value driven content that is authentic to the Apollo Brand, while aligning to TikTok style content.

Content Creator / Consultant

Sales Feed

Ideation, Production and Posting a range of content for various social channels for the whole sales community to learn, laugh and crush their quota.  Subscribe to our awesome weekly newsletter at https://www.salesfeedmedia.com/

Content Creator

Vidyard

Helping the Sales and Marketers to engage and delight their customers with the power of video.

- Collaborating with Vidyard customers to share and improve success with video
- Evangelising the benefits of video to create more awareness about the impact of video across the sales and marketing funnel.
- Sharing Tips, tricks and feature updates from the number one video hosting and creation platform for business - Vidyard.

Community and Video Strategist

Enabling businesses to unlock the power of video across their teams to gain more insights from their content, book more meetings and close more deals.

If your sales team are struggling to sell virtually and their message is not getting through to your ideal customers, video is the perfect way to help.

Our brains process video content 60,000 times quicker than text, and it can enable your team to convey emotion, personality and complex information in less time than it takes ot write an email.

Vidyard customers book more meetings and close deals quicker when the unlockl the power of video.

Account Executive (EMEA)

BabelQuest

As one of the world’s leading HubSpot Service Providers - and one of the only Elite tiered partners in the UK I worked with businesses looking to scale up using the HubSpot platform.

New Business Development

iCanHelp.uk

Start up business providing technology support, training and workshops for Oxfordshire and surrounding area.  iCanHelp provides personal and small business consultation to improve clients relationship with their technology, extend their product lifespan and enhance the way they work.

Founder

The Abbey Cinema

General manager of all operations for the daily running and setup of a hugely popular startup independent cinema.  Delivering an exceptional customer experience through effective programming, resource planning and day to day management along with ensuring Kitchen and from of house hygiene standards are of the highest order.   As a start up, I am also heavily involved in the creative process of marketing, promoting and increasing the success of the business through creative means and responding to customer feedback.

General Manager

Apple

A role which required strong communication, enthusiasm and a passion for improving the customer experience. A fast paced role which requires calm under pressure and quick decision making whilst managing a multitude of complex processes and responsibilities. Technical knowledge and an empathetic nature along with problem solving skills are key whilst resolving customer issues in a timely, efficient and positive manner.

Front of House
- Managing customer flow and experience
- Introducing Customers to Apple ecosystem and informing of products and services.
- Problem solving and developing solutions.
- Improving productivity through resource planning and building team knowledge and confidence.
- Project management and efficient delivery of product launches.

Genius Bar
- Effective resource planning
- Breaking down complex processes.
- Improving customer experience
- Strong technical learning skills and an empathetic manner.

Leader

SMB and SME account manager for Apple. I support customers to grow their business through the effective implementation and rollout of Apple technology.  The ability to understand a business and their needs is imperative to foster a strong working relationship and continued growth.  

The role requires the effective utilisation of CRM tools to manage and deepen client relations whilst providing consultancy and training to ensure that the technology was implemented effectively.   

Effective analysis of KPIs to establish targeted outbound sales as well as building community for our existing accounts to broaden the relationship with existing clients.

B2B Manager

Senior sales and lead technology expert for Apple.  The role involves deep understanding of all Apple products and an ability to understand customer needs and recommend products, services and solutions appropriately.  Coaching and supporting other colleagues on the floor to be better equipped to recommend products and ensuring the customer experience is second to none every visit.

Expert

Hit The Floor Magazine

Content creation for features, daily news and reviews for the popular web-based magazine.

The role involves a wide range of content creation including blog posts, social media as well as news and features for both online and print media.

Editorial Assistant

Salesperson with a passion for content.

I'm just doing stuff and good things keep happening.

64% of all deals committed to close in December have already been pushed into January!!

But enough about my pipeline.

Instead of letting your deals take a 3 week break, do what the experts say and try one of these:

- Tie the solution to year end goals or personal motivation
"As you’re aiming to solve [specific pain point] before Q1 kicks off. Shall we get this locked in so your team can hit the ground running come January."

- Create FOMO
"We're expected to onboard a few new customers in January. If you can sign in December you'll get the best availability for onboarding"

- Use December downtime to advantage
"If we finalize this now, we can schedule onboarding during the holidays when your team might have more time." (Ideally you've already discussed capacity before pitching this)

Goes without saying, all of these more likely to be received openly if you put the groundwork in EARLY.

How do you prevent deals slipping into the new year?

Chris van Praag

Sales is tough. Might as well laugh about it ⚡️Content Creator ⚡️ Full Cycle Seller @ Supered

My wife and I just cancelled all of our kids after school clubs.

Each month we were paying about £200 for Kung-Fu, Football, dance, drama, French and Spanish classes. 

I barely saw my kids before 5pm. It was out of control.

Now, I pay £7 for Duolingo and I've outsourced the exercise to a family offshore for £25/mth.

They send us an email on what they've been doing which we review as a family every week.

Aside from the financial benefits, I see it as a massive win for the family.

We now spend every evening together in front of the TV and the savings mean we don't have to cancel any of our streaming services.

Why is no one talking about this?

Kids are off sick today. The difference in their experience to mine is wild

This millennial whiplash should be taught at school

Sick days for me (a 90s kids)

- My Parents: "Can you walk? Good. I'm going to work, don't answer the landline"
- Their expectations: "Stay in bed unless you're going to throw up"
- Entertainment: Seeing how long I could keep my eyes open without blinking and racing raindrops going down the window
- Food: Dry toast. Always dry toast.

Sick days now:

- Me: Answering Zoom calls while checking in every 30 minutes to see if their pillow needs fluffing
- My Expectations: "Try and rest, we'll go for a walk if you're feeling up to it"
- Entertainment: Unlimited streaming of whatever they want... and every show has 14 seasons
- Food: Dry toast. (Some things never change)

I'm grateful to be able to stay home and not lose a day of work to care for them, but were 90s sick days a character-building experience?

Never negotiate with terrorists - Unless you're a B2B buyer.

In which case squeeze them for whatever you want.

Happy Friday folks.

Most people waste their Sunday morning in bed.  
I’m up at 5am architecting my destiny. 
Here's my routine:

- Alarm at 5am
- Move somewhere quiet for quality thinking (sofa/comfy chair)
- Close your eyes and open your mind. 

Let your thoughts wander.

I do this for 4 uninterrupted hours.

No phone.
No distractions.
Just ambition colliding with imagination.

By doing this, your mind goes places you can't go when you're working.

This morning, I experienced some powerful visions.

I was a bird trapped in quicksand.
Timothee Chalamet served me ice cream.
My unicycle had a flat tyre and I lost my wallet.

What do they mean?

I have no idea.

But I do know this:

While you’re lying in bed "resting,”

I’m mentally outperforming my future competition.

Just something to think about.

Try it yourself.

My kids are too sick to go to school but they're well enough to work.

Here are 3 ways they're helping me hit my December number.

👉🏼 Dialling - They can't overcome objections, but they can read my opener. Once the prospect is open to a conversation, they pass the phone to me. 

I'm having more conversations because my prospects don't expect to hear a child on the line.

👉🏼 LinkedIn - You know how hard it is to go to a prospects profile and like the content and drop a comment?  

Not as hard as Fortnite, I'm told.

👉🏼 List building - I've asked my eldest to use Sales Nav and find good fit leads. The trick here is to give them a very specific number of leads to find.

67. 

I've never seen her so motivated.

Why aren't more people giving their kids a sales education?

Temporarily moved my family to Montréal back in September, and now I’ve only three weeks left in Canada. 🇨🇦 

It has not been plain sailing. 😆

5am starts (for the timezone, not the hustle), settling kids into a new school, a tiny apartment, and a desk that definitely is not a desk.

But it has allowed us to experience a life that isn’t ours.

City living, unforgettable experiences, different routines and giving the kids opportunities we could never have given them back home.

After more than a decade in retail, doing something like this was unimaginable.

Grateful to Supered⚡ and 100% remote work that made it possible.

👇 Ever thought about living and working somewhere new for a while?

Sales is tough. Might as well laugh about it ⚡️Sales Content Creator ⚡️ Full Cycle Seller @ Supered

Commit -> Mostly Likely -> Best Case -> Unforecasted -> Close Lost

Who’s felt pipeline heartbreak like this?

Me: "Oh some new notifications!"

The notifications:

LinkedIn - Why are you the way that you are?

Look Mom I made it. 

LinkedInLunatics alumni 2025. 

Yes it was satire, but until I start getting up at 5am to cold call from a cold plunge and gatekeeping my skincare & prospecting routine behind a $99 course -  I'll take it.

Satire is the LinkedIn growth hack of 2025.

This was my most successful post in months.

Is it time to double down or should these sort of posts be saved for the real LinkedIn lunatics?

It's the most wonderful time of year (for an annual review)

Jordan Peterson was less than pleased to be put on a PIP.

Follow me for insightful thought leadership like this.

If you're not closing enough deals, ask yourself:

Could I defeat a Grizzly bear if it attacked me?

The psychology behind selling and fighting a wild animal is identical.

On a primitive level, your nervous system treats both as threats. 

Losing  registers as a loss of status.

It could be a deal you forecast for Q4, or your place in the food chain, it doesn't matter.

Either way you look weak.

When you're trained to defeat a 7 foot tall 400lb wild animal you're teaching your subconscious:

- I can handle any situation
- I can overcome challenges
- I can update my forecast in the woods alone at night

Most sellers will hear "no" and assume that the prospect doesn't want to move forward.

Same way they'll see an angry bear and think - "I'm F**ked"

When someone is trained to fight a bear, they have the confidence to tell a prospect they're signing by the end of the week.

Start fighting more wild animals and watch your close rates go up

Thoughts?

I've sent emails that were good enough to be opened and read

But they didn't convert because they promised too much. 

"We helped a HubSpot partner scale to Elite in 5 months"
"Onboard a sales team to your CRM in weeks not months"
"Delivered 100% process enforcement for an Enterprise org"

All true.

But someone else's story.

Lately I've been shifting away from big claims and customer successes and leaning toward the actual pain I’m hearing:

For me that sounds like:

“I’ve been speaking with sales leaders frustrated at users not following their process or who want to have more effective 1:1s and more accurate forecasts."

It works because there are far more people LIVING with the pain than people who’ve successfully solved it.

The goal is to find them and start a conversation.

Lead with curiosity, and the conversation opens up on its own.

Video published on the Apollo TikTok and IG. 

You can use Apollo to find the right numbers for your ideal prospects and even sequence emails to get that reply!

Shoutout to the closers, the PIP dodgers and everyone in between.

SaaS sales survivor since 2020. What about you?

HI GREAT TO CONNECT, DO YOU WANT A LIST OF ALL COMPETITOR CUSTOMERS? I CAN GUARANTEE LEADS. WHEN DO YOU HAVE 30 MINUTES?

#sales - What are you thankful to Marketing for?

Happy Thanksgiving to those who celebrate.

Visit Montréal and experience 3 seasons of weather in 6 weeks. 😆

Then get one season for 20 weeks!

-9 degrees today ❄️🥶❄️

Is it like this anywhere else?

At this point I might even have to pick up the phone.

What's the wildest channel you've used to book a meeting?

A wise person once told me:

"Time limited discounts work, but ONLY if the remaining objection is price."

Before this, I assumed I could expedite other objections using a time limited discount as the catalyst to drive the deal forward.

As if my prospect would run to the stakeholder group like Charlie Bucket and work tirelessly to ensure we met this date.

Which ultimately served my interests instead of theirs.

🫠🫠🫠

Since then, I've learned discounts don't drive deals forward at all.

And they often create MORE PROBLEMS if you bring them up too early.

Anchored a prospect at a discounted price for end of month and then the deal pushes?

You're left with two options:

1) Extend the pricing (potentially look silly or dishonest) 
2) Remove the offer (risk confusing or upsetting the customer)

Here's what we do at Supered⚡ that help us use discounts as a value add:

⚡️ Be open about pricing early
We have pricing listed on our website (shocker right?) and don't make custom pricing until much later in the deal (if at all).

⚡️ Understand the path to purchase
No point offering a time limited discount to someone who literally doesn't care if it's full price or 90% off

⚡️ Make a realistic timeline
Be open about your typical buying cycle and understand theirs. I've run 4 day sales cycles and 180 day buying cycles for the same product, the timeline was everything to do with the customer.

What about you?  How do you manage discounts so they work for your deal cycles?

BTW: This post was partially inspired seeing Black Friday shoppers today. 

What's the bet that many of them have a list of things they already planned to buy but waited until this weekend to make the purchase?

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The Battle

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