Project Manager | Helping Women Land Tech PM Roles | your PM bff

Senior Program Manager at Palo Alto Networks. I specialize in navigating ambiguity and stabilizing high-stakes enterprise delivery. In 4 years, I moved from IT Coordinator to Senior Program Management by mastering one thing: Positioning.

I help experienced professionals increase their compensation by 5-6 figures using the experience they already have. You don’t need to start over; you need to be re-positioned.

I operate at the intersection of technical delivery and executive strategy. Whether it’s moving a high-visibility customer from "Red to Green" in 41 days or driving portfolio alignment across Engineering and Product, I focus on the ROI of Every Move.

The Proof: 
• Career: Promoted 3x in 4 years; currently directing program-level coordination for a global cybersecurity leader. 
• Client: Moved a professional from higher-ed to IT PM at $110K after a career gap. 
• Client: Secured $145K tech PM roles for clients in under 8 weeks. 
• Reach: Ranked among the top PM creators in the US with 3.5M+ annual impressions.

Positioning is the only variable you can control. I don’t agree with "entry-level resets." I believe in leverage.

I focus on: 
• Turning chaos into structured delivery paths. 
• Translating technical complexity for C-suite stakeholders. 
• Helping you get paid for the level you are already operating at.

I am building a self-paced program for experienced professionals who want to cross the gap into $150K+ Program and Project leadership roles.

Join the waitlist here: https://stan.store/yonellyg/p/close-the-gap-to-a-100k-pm-role-bisomg46 

For quick clarity: DM PIVOT to identify your salary gap and next move.

Yonelly G.

K & G Reliable Transportation

As the Founder and CEO of K & G Reliable Transportation, I provide top-quality non-emergency medical transportation (NEMT) services in Davenport, FL, and surrounding areas. Our mission is to ensure safe, reliable, and comfortable transportation for individuals with medical needs, facilitating access to essential healthcare appointments, therapies, and treatments. 

At K & G Reliable Transportation, we prioritize customer care and service excellence, offering personalized transportation solutions tailored to our clients' specific needs. Our professional and punctual team is committed to upholding the highest standards of safety and comfort. 

Key Achievements: 

• Successfully launched and expanded the NEMT business, enhancing community access to healthcare. 

• Implemented advanced logistics and scheduling systems to maximize operational efficiency. 

• Built strong partnerships with local healthcare providers and medical facilities. 

• Developed a dedicated team of trained drivers and support staff who share our commitment to exceptional service. 

Our services include transportation to medical appointments, hospital discharges, dialysis treatments, physical therapy sessions, and more. At K & G Reliable Transportation, we believe in making healthcare accessible to everyone and are passionate about improving the lives of those we serve through dependable NEMT services.

Founder

Confidential

• Managed over 30 projects consecutively while maintaining optimal project plans and 

timeline tracking. 

• Executed and coordinated efforts in all phases of the SDLC process from ideation to 

delivery of project including scope, requirements, testing plans, implementation, and 

hyper care. 

• Assisted with the delivery of annual roadmap deliverables, vendor contracts, agreements, 

and deliverables. 

• Coordinated meetings with internal and external business stakeholders to track project 

activity and escalate and/or resolve reported issues. 

• Monitored resource hours usage and informs resource manager of variances against 

plans. 

• Aided technical and non-technical teams and assisted in end-user training guides and/or 

programs for clients as needed. 

• Created documentation that includes project charters, project plans, and RACI charts.

Business System Analyst/ Jr. Project Manager

• Transformed raw datasets into meaningful analytical insights, aiding in strategic decision-making processes. 

• Gathered, summarized, and meticulously verified information to populate reports and deliverables, ensuring accuracy and reliability. 

• Tested and evaluated reports and analyses for a network of distribution centers, contributing to the optimization of operational processes. 

• Assisted in monitoring data integrity across all deliverables, implementing corrective measures to maintain high-quality standards. 

• Developed proficiency in reading, writing, and interpreting various SQL queries, enabling the seamless execution of daily tasks. 

• Collaborated cross-functionally with teams across the company, fostering effective communication and synergy to achieve shared goals. 

• Applied advanced analytical skills to manage high-volume data from diverse sources, enhancing overall data-driven decision-making capabilities. 

• Undertook responsibility for the maintenance and monitoring of information systems, ensuring continuous quality and service excellence throughout operations. 

• Successfully accommodated occasional overnight travel requirements, demonstrating flexibility and commitment to fulfilling job responsibilities. 

• Proactively engaged in completing other duties and ad-hoc projects as assigned, showcasing adaptability and a proactive approach to contributing to the team's success.

Data Reporting Analyst

Zo's 360 Images

Maintained digital project plans to meet strategic content plans and optimize the digital footprint of multiple brands.
Reviewed analytics to recognize areas of opportunity and made expert recommendations based on industry trends.
Collaborated with stakeholders to establish monthly marketing budgets and implement content and digital marketing strategies.

Project Manager

Proven track record in managing and optimizing Salesforce systems for small to medium-sized businesses, enhancing operational efficiency and streamlining processes.
 Customization and Configuration: Proficient in tailoring Salesforce to meet specific business needs, utilizing custom objects, fields, page layouts, and workflow rules to ensure optimal user experience and data integrity.
Data Management: Skilled in data import, export, cleansing, and de-duplication, maintaining a clean and accurate database to support informed decision-making and sales strategies.
User Training and Support: Adept at providing comprehensive user training to enhance adoption rates and productivity, while offering timely support to troubleshoot issues and ensure smooth system operation.
Knowledgeable in creating and managing automation processes using Process Builder and Flow, reducing manual tasks and enhancing overall business efficiency.
 Security and Access Control: Proficient in implementing role-based security models, permission sets, and sharing rules to safeguard sensitive data and ensure compliance with industry regulations.
Skilled in designing and generating insightful reports and dashboards to provide stakeholders with real-time visibility into key performance metrics and trends.
Continuous Improvement: Committed to staying updated with the latest Salesforce features and best practices, continually seeking opportunities to optimize processes and drive continuous system improvement.
Effective communicator, able to work closely with cross-functional teams, stakeholders, and management to align Salesforce solutions with business objectives.
Currently Salesforce Administrator Certified 
Proven ability to work independently and remotely, delivering high-quality results within agreed timelines and exceeding client expectations.
Enthusiastic about leveraging technology to empower businesses, with a passion for solving complex challenges and contributing to growth.

Salesforce Administrator

MedicareEnroll

• Provide programming support to extract and analyze data from different enterprise systems.
• Develop, implement, and maintain consistent processes for data quality controls to ensure data integrity and make
recommendations to improve data integrity.
• Generate wireframes and additional User Testing artifacts to facilitate the successful development process as the top
performing Business Systems Analyst.
• Offer expertise in crafting and configuring system rules and process flows to aid in the development of the User Interface and System, specifically for a health insurance plan website
• Provide analytic support, including data collection, trending, reporting, and forecasting functions to ensure data integrity.
• Create data visualizations that enable the reader to quickly reach actionable conclusions
• Perform research to identify trends, interpret legislative news, and create market rate recommendation
• Understand basic supply chain concepts and terminology, including procurement, production, inventory management,
and distribution.

Business System Analyst/ Project Manager

• Maintained a deep understanding of insurance products offered by Aetna, Anthem, Humana, and WellCare. 

• Stayed updated on industry regulations and trends, providing accurate information to guide client decision-making. 

• Utilized data analytics tools to analyze market trends, customer demographics, and insurance claims data. 

• Consistently achieved sales targets by employing effective sales and negotiation strategies. 

• Tailored insurance packages to meet individual client needs, demonstrating adaptability and persuasive communication.

Life Health Insurance Agent

Pivot Physical Therapy, an Athletico Company

- Overseeing the entire spectrum of Salesforce platform administration, specializing in user account management, roles, custom reports, dashboards, approval processes, page layouts, fields, picklist values, profiles, workflow automation, groups, Territory management, and data loads.
-Tailoring user experiences through strategic configuration of profiles and administrative permissions. Spearheaded the development of customized dashboards for case team members, enhancing case assignment tracking and fostering company-wide insights.
- Proficiently creating comprehensive requirement documentation in WIKI, detailing processes, policies, application configurations, and the development of custom apps and objects. Adept at crafting formula fields, workflows, custom views, reports, dashboards, and other content.
- Managing large-scale data imports and exports seamlessly via Data Loader, ensuring data integrity and consistency. Recognized as the primary point of contact for Salesforce users, celebrated for delivering exceptional customer support.
- Proactively escalating process change requests, system enhancements, and related queries through established mechanisms for efficient approval and prioritization. 
- Demonstrating an in-depth understanding of CRM practices and technology platforms, with a keen awareness of key integration points.
- Crafting and modifying data queries, reports, and dashboards tailored to user and office requirements within service lines, contributing to informed decision-making based on essential analytics.
-

Hi, are you looking for your next BA/ Jr. PM? You're in the right place. 

I'm Keiana Graham, PMP, I'm a passionate and results-driven Project Management Professional (PMP) with a track record of steering diverse projects to success. As the glue that binds cross-functional teams, I thrive in fostering seamless communication between technical and non-technical stakeholders. With a knack for aligning business objectives with innovative technology solutions, I bring leadership and a touch of humor to every role.

Key Strengths:

Leadership: I've successfully led teams through the intricacies of project management, fostering collaboration between Sales, Developers, Legal, Finance, and Marketing stakeholders for optimal efficiency and alignment.

Problem-Solving Guru: Possessing strong analytical skills, I identify issues, conduct in-depth analysis, and draw insightful conclusions, showcasing balanced judgment in risk assessment.

Sales & Marketing Strategist: I come with leveraging expertise in the sales quote-to-cash process, I've crafted and implemented business requirements resulting in a 15% improvement in key performance metrics.

Innovative Thinker: I've introduced a forward-thinking business strategy that led to a $2M product sales rise and the highest revenue gain in 5 years.

Tech Liaison: I'm known for sharing business strategy and roadmap with Tech partners, leading agile ceremonies alongside Tech Leads to drive comprehensive design decisions.

The Human Touch:
I'm known as the team's 'glue,' I bring a unique blend of humor, motivation, and camaraderie to foster a positive and collaborative work environment. Whether it's through a burst of motivation, I believe in creating a workspace where everyone feels valued and inspired.

taplio

The Battle

Yonelly G.

Keiana Graham, PMP, SCA

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