Paychex

District Business Manager, Retirement Sales

National Business Advisor & HCM/PEO Consultant

Business & Retirement Consultant

AvanzeCorp

Led teams in areas of Operations, Branding, Marketing and Business Development creating organizational blueprints, identifying new markets, optimizing value proposition and leading digital, traditional and new media market positioning strategies for corporate start-ups and mid-sized companies.

•	Increased revenue and client portfolio by >35% y-o-y
•	Cultivated alliances with F100 organizations and key leaders in government to include: Next Era/FPL, 
        BB&T, Publix, Ford, Allstate, American Airlines 
•	Developed branding and integrated marketing strategies for SMBs & franchise owners of AAA, 
         Quizno’s, Allstate, StateFarm, Blimpie, ChemDry, JiffyLube, Subway  
•	Client awards included top 250 in Inc5000 list for America’s Fastest Growing Companies.
•	Crafted an SMB economic development program & received County proclamation for job creation 
•	Mentored 250+ CEOs on the  implementation of operational, marketing and sales methodologies  
•	Managed global cross-functional team of 15+  and outsourced vendors in brand identity, key message development & journey mapping as well as website optimization, CRM & Automation, Email Marketing, Content Marketing, Demand and Lead Generation, Social Media, Paid Search & Advertising, Earned Media, SEO, Telemarketing, Tradeshows & Conferences, Direct Mail, Affiliate Marketing, Referral Marketing and KPIs. 	Recruited, trained and managed offshore teams and call centers in Philippines and Bangladesh

CEO and Head Consultant

Genesis Broadcasting Network

Led Operations, Marketing and Sales for a non-profit broadcasting station.

•	Managed all facets of marketing, programming and communication strategy 
•	Repositioned brand increasing online audience by >200% and revenues by double-digit growth
•	Identified new markets and launched 5 products yielding high returns and cash inflow
•	Developed the marketing campaigns of SMBs and F100 alike including American Airlines, Chic-Fil-A, Ford
•	Led a cross-functional 14-member team delivering revenue growth and new customer acquisition 
•	Constructed & implemented marketing dashboard and intranet real-time reporting system
•	Developed & led subscription magazine including design, content, distribution, sales & subscribers
•	Increased brand awareness with the use of traditional and digital media including content, print, email, social media, paid ads, earned media, direct mail, tradeshows, door to door campaigns and partnership based initiatives.

GM, Head of Operations, Marketing & Business Development

Department of Social and Family Affairs

•	Managed 100+ case work services for adults, children and youth 
•	Maintained medical, physical, social and psychological plans.  
•	Provided one-on-one and individual coaching  to families, children and youth 
•	Investigated &  evaluated any allegations of abuse &/or neglect
•	Made recommendation to state on petitions within workload and child custody hearings
•	Interviewed and assessed homes for placement of children.  
•	Developed treatment plans alongside mental health professionals and supportive services   
•	Provided appropriate referrals and community resources for case members.  
•	Supervised legal visitations and volunteer workers.  
•	Maintained extensive file records, notations and state mandated procedures.

Social Worker

20+ Years of Experience...... 
Entrepreneurial executive driving business growth leading cross-functional teams in marketing, sales and operations across successful B2B, B2C and B2B2C inbound and outbound strategies.

Business Development and Partnerships with Fortune 100 Companies....... 
Proven record at developing new business and alliances with key decision makers in government, SMB, F100 and Inc500 segments yielding high returns. Skilled at identifying new markets.

National Marketing Campaign Execution........ 
Proficient in developing national marketing strategies leveraging technology to fuel growth and double-digit results across all KPIs in digital, traditional and integrated multi-channel campaigns.  Strategies include CRM & Automation, Email Marketing, Content Marketing, Demand and Lead Generation, Social Media, Paid Search & Advertising, Earned Media, SEO, Telemarketing, Tradeshows & Conferences, Direct Mail, Affiliate Marketing and Referral Marketing.

Effective Brand Positioning.......  
Development of brand identity and compelling key messages communicating unique value proposition that resonates with target market segments across all touch points and journeys amplifying brand awareness, driving engagement and increasing ROI.

Thirteen Year Track - Business & Life Coaching.......  
Developed sustainable groups for the improvement of life skills and emotional intelligence.  Achieved 400+ members and expansion to LATAM.  Architected entrepreneurship program mentoring 200+ CEOs in starting, marketing and launching their ventures.

Specialties: 
• Pushing past revenue plateaus with actionable strategies for growth
• Combining digital and traditional programs with automation to build awareness & revenues
• Build and execute sustainable go-to-market strategies
• Implement, measure and monitor sales initiatives to achieve targeted goals

Yesenia Otero

The Conflict Strategist

Got conflict? If you and your team are stuck in conflict, The Conflict Strategist will get you unstuck.

Conflict happens. With a change in mindset and through better communication, conflict is a strategic business opportunity.

Thought Leader in Communication, Negotiation & Conflict Management.

Conflict Management Services as a Neutral, Mediator, Arbitrator, Coach, Trainer and Educator.

The Conflict Strategist is a Service Mark.
The Conflict Strategist is also a Registered Assumed Name for Mediation & Arbitration Forum LLC.

Principal - Business Owner

New York University

Develop and teach courses for Conflict Management, Cross-Cultural Communication, and Mediation. 

Conflict Management Techniques for the Workplace is SHRM [Society for Human Resource Management] Academically Aligned. Course is part of the Human Capital Management Certificate; and the Executive Business English & Global Communication Certificate.

Customized Learning Solutions in Negotiation for Law Students - Week-Long Training for International Students in Masters of Law Program

Adjunct Faculty Instructor

FINRA

Arbitrator for customer disputes, employment issues, contracts, and financial services.

Arbitrator

The Conflict Strategist℠ ⦁ Workplace conflict? If you are stuck in conflict, I will get you unstuck ⦁ Team Managers, HR Leaders, & Business Owners, DM to learn more ⦁ Quick Tips: Read my blog, The Strats℠

If you struggle with:
>Feeling anxious about difficult conversations
>Avoiding conflicts with your colleagues
>Being managed by a micromanager
>Hesitating to negotiate about work, deadlines, and more.

THEN count on me to help you transform your response and reframe how you communicate.

How? I will be your guide to reimagine conflict, negotiations & communication. I empower you to build a framework for success with proven strategies and techniques.

My name is Leslie Nydick, The Conflict Strategist. Let’s unlock your conflict-solving superpowers.

Why me? I was in the middle of conflict every day. I felt stuck.

I was bombarded with:
>A never-ending flow of demands from internal clients
>Complaints from user groups about shared spaces
>Missed deadlines by vendors, without any notice
>Emails that sounded like people were upset with me.

What was I doing? I was leading real estate, design, & construction in all types of industries: financial services, education, publishing, entertainment, communications, & government. 

There was something they ALL had in common: CONFLICT 

What did I do? There were a lot of attempts, fails, mishaps, AND finally, the wins. I cracked the code for managing conflicts, and I want to share it with you.

Your choice:

>The Conflict Tune-Up: a compact service with impact. We start with a survey. Then we meet, virtually or in person. I deliver an action plan. We finish with check-ins.

>Coaching or Facilitating: whether the conflict is with an individual or a team, I will lead you to a new framework of communication & resolution. 

>Customized Learning Programs: this is a great choice to be proactive before your team is stuck in conflict, or when they are struggling with a pattern of conflict.

>COMING SOON: Bootcamps & Learning Programs for individuals, teams & organizations.

What results can you expect:

Increased Productivity: Research shows that up to 50% of our time is spent managing conflict. Trade those hours of managing conflict to refocus on core responsibilities.

Happier Workplaces: Unmanaged conflict results in toxic workplaces, and people leave. If conflict is swiped away, it gets worse. When conflict is managed, relationships grow, people are happier at work, and we want to stay. 

Why me?
My clients do NOT come back, 
EXCEPT to give me updates, 
and to share referrals.

I have helped thousands transform conflict into opportunity, and I am ready to support you.

What’s next? Follow me to engage with my content or DM me with your questions.

taplio

The Battle

Yesenia Otero

Leslie Nydick

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