Mojo

Mojo is a mobile video editing app, for iOS and Android.

I'm a Product Manager for all creative development and speech features.

(Mojo was acquired by Dailymotion in May'25)

Product Manager

Vaer Watches

Vaer is an independent American premium watch brand, founded in 2016 in Los Angeles.

I advise on spending a mid-5-figures monthly budget on everything creator partnerships, influencers, and media partnerships.

I also consult Vaer on internal project management processes, CRM flows, and improving team productivity.

Advisor (Creator Partnerships)

Lettria

Lettria is a no-code AI and NLP platform. I fulfilled a variety of product-related content responsibilities at Lettria, and owned the content on the company website.

⚙️ Technical Content:
• Responsible for platform knowledge base (using Hubspot)
• Contributing to UX writing for existing and new app features
• Creating and maintaining in-app onboarding and walkthroughs (using Pendo)

💻 Web Content:
• Owned the Webflow site from A→Z, content, design and production.
• Creating videos for Lettria's YouTube channel
• Writing LinkedIn posts for Lettria's LinkedIn page
• Writing and sending monthly customer newsletters (using Hubspot)
• Writing weekly blog posts for the Lettria blog on a variety of NLP and AI topics

→ Tools used: Webflow, Hubspot, Figma, ahrefs

Product Content Manager

YouTube

This was Season 1 of my content creator journey ✨ Season 2 coming soon!

Went from 0–20K and built a 5-figure side hustle. How? 👇🏼 

• Being consistent with weekly videos — writing, shooting, editing (FCPX)
• Constantly redefining my content strategy using tools like TubeBuddy
• Always being neck-deep in YouTube analytics to find opportunities
• Listening to my audience to understand what they need
• Working with sponsors like Skillshare, Busuu and Prodigy Finance.
• Maintaining a content calendar

Content Creator

lemlist

I wrote lempire's Personal Branding School masterclass, available on the lemlist family community.

Copywriter and Storyteller

Was the first marketing team member at a super early pre-seed stage.

• Built the online content strategy from the ground up, as the first marketing employee.
╰ Built and grew a Substack newsletter.
╰ Managed an intern who grew the Instagram page.
╰ Collaborated with internal designers and stakeholders to build and update the blog.

• Spent time interacting and learning from customers.
╰ Developed relationships with clients (closed two deals, outside of my job scope).
╰ Cold outreached and recorded podcasts with clients in the US.
╰ Gained insights that helped shape product and marketing moves.

• Worked with a top growth advisor to learn and define growth channels.

Content & Community Lead

The Estée Lauder Companies Inc.

Digital Marketing for M·A·C Cosmetics EMEA 💄

⭢ CRM & Loyalty: designed email flow, wrote copy + subject lines, designed creative templates for CLC emails for the entire region.
╰ Worked with external agencies to ensure timely delivery of HTML assets + meeting quality and brand standards.
╰ Coordinated with market teams for translation and localisation of email templates and other assets.
╰ Performed monthly CRM reporting
⭢ Paid Media: coordinated creative assets localisation and translation for the entire region.
⭢ Owned Media: performed weekly + monthly reporting, analysis of latest trends and social media features.
⭑ A bonus research project: performed a deep-dive into trends and behaviours on new and un-studied social media platforms.

Consumer Engagement Intern for M·A·C Cosmetics

Giggster

Giggster is the Airbnb for film locations. 🎥

• Improved company blog lead conversion rate by 100% through SEO inbound marketing efforts, hiring and managing a team of creative freelancers as well as independently creating blog content.
• Increased email conversions 9x by creating and deploying weekly newsletters.
• Analyzed buyer personas by participating in Customer Success efforts of the company, interacting with customers on a daily basis, solving problems and understanding pain points.
• Performed one-to-one marketing with customers using online chat, phone calls, and site visits.

Content & Digital Marketing Intern

Springworks (previously SpringRole)

The first Marketing Intern at Springworks! (also the first member of the marketing team) 🚀

• Created content for SpringRole's web media (owned and earned), as well as the mailing list — 11 videos, including a careers video used for all new hiring activities. 
• Wrote and scheduled 1 email per week. 
• Wrote regular blog posts for announcements, updates, and partnerships.

Content & Community Marketing Intern

Product Manager @ Mojo (YC18) • i'm into everything creator economy ✨

Mayank Sehgal

Delphi Data Labs - Cleantech Market Intelligence

● I drive revenue growth through strategic sales, partnerships, and market expansion, while leading initiatives to enhance ROI and championing our brand in the cleantech and data analytics sectors.
● Delphi Data follows the mission: "We are the cartographers of the energy transition. We make the green hydrogen market transparent."

Chief Revenue Officer (CRO)

Web3CX

● WE BUIDL WEB 3 CUSTOMER EXPERIENCE SOLUTIONS - Boost your project by reducing barriers and frictions for your customers
● As a consultant for customer experience in web3 companies, I help businesses improve the overall experience to gain and keep their customers
● I take the time to understand each company's unique needs and goals and then provide expert guidance on optimising their customer experience in the web3 ecosystem
● I handle the sales and conceptual aspects of the projects, while my partner Dominik Kuhn focuses on the implementation
● Among our past and current clients are Bitpanda, Tatum, Blockpit, Veli, ArtsyApes, Jägermeister, Accointing by Glassnode and many more

Web3 Customer Experience Consultant

Bitpanda

● Spearheaded and oversaw the challenges in Bitpanda’s customer support operations with a team of 130 people while being a direct report to the CFO.
● Establish OKRs, guidelines and quality assurance to establish a solid and positive customer relationship.
● Identify the strength and weaknesses of current processes with an AI analytic tool and implement solutions with cross-department stakeholders. 
● Lead and encourage the workforce to reach a high outgoing capacity during the last crypto hype in 2021 while assuring regulatory requirements such as AML5D and internal quality standards.

Global Director, Customer Support , Community Management and Customer Success

● Shaping and delivering Bitpanda's customer service propositions for all asset classes (crypto, commodities, stocks etc.) as a direct report to the CPO to drive the department's overall performance, including people management, performance management and talent sourcing with a focus on priorities, productivity and constant improvements.
● Customer support automation by chatbots, SLAs, round robin, skill-based routing and triggers in Zendesk.
● Roll out Bitpanda's VIP customer programme "Bitpanda Plus" to ensure retention and proper user segmentation.

Global Head of Support, Community Management and Customer Success

● Process management of customer support operations, providing Helpdesk articles for troubleshooting and moderating a community with the overall goal to ensure customer satisfaction by quick reply times.
● Reported to the CEOs

Customer Support

Telefonica

● Development of a prototype for a cryptocurrency trading frontend in the Fidor Bank account by an API of the Kraken exchange.
● The Fidor Bank is the first bank to cooperate with a crypto exchange. The bank focuses on building a community around its product and services.
● Telefónica is the biggest Spanish telecommunication provider.

Quality Assurance Specialist

clemi1's keyshop on epvp.de

● Online key shop for computer games and virtual items on elitepvpers.com. 
● In-time stock management, customer support via email and social media, payment processing by Paysafecard, bank wire and cryptocurrencies.
● Generating virtual items by an automated farming process with AutoIt3.

Founder

delphidata.com | Follow me for content to help you navigate the Green Hydrogen Market with ease 🛳️ 🟢

The hydrogen industry is growing fast, and it's hard to keep up.

I'm here to help you understand the future of hydrogen.

As the Chief Revenue Officer at Delphi Data Labs - a cloud-based market intelligence solution tailored for the green hydrogen market, my objective is:

To help you become a successful player in the growing hydrogen market by providing full access to high-quality insights on industry analysis, benchmarking, and global market trends.

At Delphi Data Labs, we use market intelligence to help:

➊ Top management and marketing departments obtain real-time data analytics to make informed strategic decisions.
➋ Industrial technology corporates identify partnerships aligned with their strategic objectives.
➌ VCs and banks evaluate the growth potential, investment viability, and risk assessment of hydrogen projects.

P.S. We've just released our 2024 market review on "Hydrogen and other derivatives". It offers detailed insights to help you with strategic decisions and stay updated

Get it for FREE in my Featured section below ⬇️.

For anything else, feel free to contact me in the Messages, or email me at clemens.behrend@delphidata.com, and I will get back to you

taplio

The Battle

Mayank Sehgal

Clemens Behrend

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