Warren Hammond

Volt.io

Chief Revenue Officer (CRO)

Volt is building the global infrastructure for real-time payments. Our network of networks unites and harmonises the world’s next-generation account-to-account payment systems, enabling merchants across the globe to accept real-time, account-based payments from their customers – seamlessly, and at lightning speed. Real-time payments, everywhere.

Interim CRO

Rhino Consulting BV

At Rhino Consulting, I work with founder owners, business leaders and sales professionals to improve the whole sales organisation - through strategy, structure, methodology and management – analysing the entire organisation that supports the salespeople. And then making it better.
Clients: Studytube, Panda International, Yonego, PCN, Belvilla, Social Talent, SendCloud

CRO| CCO| CSO |Fractional Leader

Green Story

Green Story (www.greenstory.io) is the platform helping brands unlock the potential of their sustainability data and achieve a better way of doing business - whether they are at the beginning of their journey to net-zero or are far into it already.

Thanks to our customer-friendly solutions and using the global standard of Life Cycle Assessment (LCA) methodology, Green Story enables brands to accurately quantify and show the environmental performance of their products, and offset their carbon footprint, making them carbon neutral. 

As a result, we elevate the customer experience with a brand’s sustainability narrative throughout the customer lifecycle, enhancing transparency, increasing loyalty, and driving revenue. 

Green Story partners with hundreds of leading brands, such as PANGAIA, thredUP, Rent the Runway, and Pact. Our global team of experts works to empower 1 billion people to know their impact and make choices that are better for the planet and the generations to come.

Commercial Consultant & Investor

Pavilion

Executive Member

Innovative and strategic Chief Revenue Officer with extensive experience in leading sales operations, driving profitable growth, and preparing businesses for successful acquisitions in the competitive European vacation rental market. 

At the helm of sales for one of Europe's largest vacation rental companies, I orchestrated the transformation of the business, culminating in its acquisition by OYO in 2019. 

Key Member of the Leadership team which realised a $120m+ profit for the business when we sold to Oyo within 3 years.

Specializing in crafting compelling value propositions, pioneering services, and forging strategic partnerships, I am adept at instilling high-performance cultures, integrating cutting-edge technologies, and implementing industry best practices to scale operations and enhance productivity. 

Passionate about driving SaaS businesses to new heights through visionary leadership and robust revenue-generation strategies.

Played a pivotal role in expanding At Leisure’s portfolio to 115,000 homes across Europe, successfully positioning the company for acquisition through sustained, profitable growth.

Engineered a robust value proposition and launched innovative services that differentiated sub-brands like Belvilla, DanCenter, Danland, and Traum-Ferienwohnungen in a crowded marketplace.

Orchestrated strategic partnerships that broadened market reach and drove substantial revenue increases, significantly contributing to the company's attractiveness for the acquisition by OYO.

Cultivated a culture of high performance within the sales team, fostering a climate of excellence that aligned with aggressive business goals and enhanced overall sales productivity.

Implemented advanced sales technologies and best practices that optimized performance and scalability, underpinning the company's rapid growth and operational efficiency.

Chief Sales & Revenue Officer

Jobrapido

Job Rapido is an AI-enabled Performance Marketing Platform, focused on the recruitment market with 100M users globally, and is a portfolio company of private equity firm, Symphony Technology Group.
I launched new revenue streams for the business that unlocked the value of its audience and prepared the business for strong growth, overseeing sales, account management, and marketing teams, and establishing a customer success function which significantly grew the value of sales from core customers.

Senior Vice President of Sales

HarrisHammond

Social Talent: I worked closely with the founders of Social Talent on the design and execution of a sales strategy that facilitated its growth from start-up to a leading platform for online training. I enjoy working with them as an advisor and active investor.
HR Office: following majority acquisition of Adver Online by USG People, I advised the business on the establishment of a structure to enable development and implementation of new software services into their client base, whilst strengthening sales performance of their existing business.

Director

Monster

As Managing Director of the Benelux business, I held full accountability for this 150-person, $80M business, and was a member of the European Management board. 
The business achieved strong top-line results during this period through development of adjacent market opportunities and development of new solutions-focused products, and made significant gains in profitability through leadership capability and operational excellence.

Managing Director Benelux

As European Head of Sales, I delivered strong double-digit growth, creating a new value proposition that was translated into robust sales strategy and local planning, and delivered via local leaders accountable for 600 Field and Telesales Account Managers.

European Sales Director

My remit expanded to transform sales performance and capability across Benelux and CEE markets, where I enabled all contact centres to meet challenging targets within three months.

Director Telesales Central Eastern Europe & Benelux

I grew the business 100% year-on-year, whilst increasing salesforce productivity by >40%, creating the largest telesales centre in Europe and one regarded as best practice.

Director Telesales Northern Region

CPM Nederland

Appointed to the Netherlands board, I drove significant bottom-line improvement, holding full P&L responsibility for a 180-person operation, with the centre winning the 2005 Nationale Contact Centre Awards.

Commercial Director

Mosaic

Responsible for managing the India offshoring business. Grew the business from one-man team, one centre and 25 seats to 12-strong team managing 4 companies, 7 sites and 550 seats in 3 months.
Owned and managed end-to-end relationship with telesales agencies in India including contractual terms, remuneration, incentives and clawbacks
Drove profitable volume sales for telecom, mobile and energy products for companies like Sainsburys and Orange
Remotely led the London-based client liaison departments
Managed operations for all campaigns - marketing briefs, targets, ROI, operator training, call scripts and product training
Built and ran business processes to ensure high quality, high revenue, low churn
Ensured effective management information systems were in place for on-time, accurate reporting
Promoted to run all the telemarketing operations in the UK, Canada, India and South Africa

Vice President Worldwide Outsourcing

CRO | CCO | CSO

Senior Commercial Executive with a passion for Sales and Sales Teams.
Led fast-growing sales teams (100%+ yoy) in the UK, India, Benelux
Experienced European leader - Benelux, UK, Nordics, DACH, Italy and Eastern Europe
Collaborative leader with a focus on driving high performance with a focus on data, playbooks and inspiring teams to realise their potential.
Natural, enthusiastic communicator with all stakeholders
Financially literate - forecasting, P&L, profitable growth and ROI analysis
Experience with Private Equity and Investors
Successfully exited an Axel Springer business in 2020

For over 20 years, I've been taking on sales targets and beating them - from selling space in phone books straight from university to running international, multi-channel sales and marketing teams. The most enjoyable part of my career has been working with groups of motivated individuals and transforming them into a winning team.

Since finishing my last full-time role, I've worked as an advisor and fractional CRO across Europe,  developing ambitious strategies and building sales organizations that drive growth and increase profitability.
Passionate about helping individuals and teams succeed.

Tick Talent

Founder / Managing Director

SDR Leaders of EMEA

Championing SDRs and their Leaders in EMEA through a Think Tank of experts in B2B Tech.  My specialist area is all things Talent = spotting, attracting, recruitment events, assessing, hiring, onboarding and developing 1st, 2nd & 3rd line leaders.

Ambassador

Community-powered learning for GTM Executives in Tech.

Scalewise

Scale Advisor specialising in whole of market search and select for GTM ICs to Execs, across EMEA & North America.

We match investment-backed B2B tech companies with exceptional go-to-market leaders, fast.  Our first-hand scaling experience enables us to advise on your specific GTM needs whilst ensuring you avoid (very common!) expensive hiring mistakes.

Scale Advisor

Bolt Partners

"It gives an opportunity for a business to stand out from the crowd, do something different that proves to a candidate that already you’re a business that is forward-thinking and willing to make some changes to what is ultimately a traditional method of recruitment." Nicola Bell, Commercial Director.

Co-Founder of Bolt Talent (Now Tick Talent)

Bolt Digital

"It has been a joy and a transformation working with him to reengineer Bolt's recruitment, on boarding and people development systems. With Richard’s help, we have been able to create disruptive but highly effective systems and processes that have resulted in world class approach to the recruitment and development of employees." Steve Bolton, Group CEO

Head of Talent

EIMS

"As a BUD, Richard was responsible for a sales number and also for a 100 people strong operation. Richard is a natural leader. He is able to spot talent, inspire people and build a culture of over-achievement and professionalism. He embraces challenges with a "can do" attitude and hard work and is able to motivate people to come on the journey with him. A huge part of his job over the years has been the recruitment and development/ coaching of the next generation of managers." Isabelle Edward, Co-Founder

UK Business Unit Director

"This man knows his craft, he knows how to successfully guide others, and does it all with a big smile on his face. As a customer, I felt he truly put in the effort to guide my company towards success and worked hard at overcoming our own challenges." Herrick Griffin, CAM

Business Unit Director, NALA

"I worked with Rich for the best part of 10 years, first as a rep reporting to him, secondly as a front line sales manager, thirdly running 2 separate operations of up to 120 people in each, and lastly as P&L owners for each operation. He was responsible for my first successes in sales, and then was a fantastic competitor (same team but vying for top spot in our global group results) over many years. He is a world class leader and person." Vincent Handley, Enterprise Sales Lead

"Richard Washington is single-handedly the best operations manager I’ve ever met. His ability to build teams and use branding and vision to build a powerful team culture, and his empathy for this team are rare in my experience and I truly valued it. I’ve learned so much about self development and the craft of designing questions which completely elevated my mindset and skill through working with him." Eoghan O'Byrne, SVP Sales & Marketing

Operations Manager

"Years ago I remember walking into a recruitment presentation and walking out afterwards knowing that I would do everything in my power to get that job. I wanted to work with this guy! Richard gets the best out of his teams at all levels, pushing you personally to strive for more. His coaching and mentoring is top class, whether that's on a busy sales floor, a challenging management program or a focused recruitment drive. It's been a pleasure to watch him develop people into great leaders and see his sales and recruitment teams thrive." Oledia Challen, AD

Team Manager

Business Development Agent

Founder @ Tick - Supporting Leaders in Tech Start-ups to Scale by identifying and attracting exceptional GTM Execs, Managers and ICs

Every Entrepreneur needs a team of Intrapreneurs around them to scale their impact.

But hiring the wrong GTM execs, leaders and sellers does the opposite = they destroy momentum.

I’ve been there.  Experiencing first hand the stark difference between the GREAT, bad and ugly of building scrappy startups > global scaleups.

12 years on the inside of a global growth story, from SDR to Global HQ Director, responsible for scaling revenue, P&L and driving operational excellence in a tech GTM agency.

I've personally hired 900+ sellers and leaders across EMEA, APAC & the US. With a 90%+ new hire success rate. Many of who now lead in some of the best tech companies in the world. 

Then spent 3 years founding and leading a BU owning talent strategy across a group inc. a leading London marketing agency, an angel investment fund, before breaking out to form Tick Talent in '23.

In my time, I've made every mistake you could think of, learning the hard way "what NOT to do".
That means I know what a true Multiplier looks like for you. And who to avoid.

Now with Tick, I help startups and scaleups avoid mis-hires (dividers + subtractors)... and land the operators (Multipliers) who build from ideas, create collaborative cultures, and drive epic scale.  

We call them the Intrapreneurs who grow startups!  And we find them for you.

We typically partner with Seed to Series C startups scaling from $1M–$50M+ ARR.

We'll search the market, find the best matching talent, and get them in front of you fast.  So you can save time and get on with driving impact in your business.

We’re known for:

✔️ Executive Search – Intrapreneurs who multiply impact
✔️ Director-Level GTM Talent – Builders who scale systems and culture
✔️ Retained and Exclusive Search – High-touch, headhunting, across the whole of market
✔️ Talent Experiences – Events, assessments, and process design to select the right people

We’ve placed roles like:
GM, CRO, COO, SVPs and VPs of Sales / Marketing, Directors, Heads of, and Managers in GTM, as well as Ent, MM and Founding AEs, CSMs and SDRs.

And approach it the way we'd want it done ourselves.
It's like having us work in your team, operator to operator, solving for outcomes, not more volume.

Also, I co-host WMYT? What Makes You Tick
A podcast telling the raw, unfiltered stories of the Intrapreneurs and founders building in tech.

Check it out: youtube.com/@whatmakesyoutick

If you’re building from $1M to $50M+ ARR, your next GTM hires will define your culture and results.

Let’s get it right.  First time.  By doing it the right way.

www.tick-talent.com

Richard Washington ✅️

Tomorrow - see why 🏀 Stephen Oommen made me smile like a cheshire cat who finally learned HOW TO NETWORK like a champion.

What are we talking about on the pod?  The cold outbound problem!  If you're struggling to build quality pipe and get access to the right people at scale... you'll love this one.

We all know EVERY business, big and small wants to hire “people with networks” who can "hit the ground running".

But here’s the problem with that thinking:
- It's expensive, unreliable, and those networks run out fast!

After 90 days, the “Rolodex effect” fades, and most sellers fall back on cold outbound tactics that don't work as well or as fast as they used to.

So tomorrow - we take on that problem for you.

Stephen shares the exact playbook he teaches people when they hire him for SKOs and keynotes 

- right here, for you and your team to enjoy, only on Making Revenue Tick by Tick Talent

It's out tomorrow at 6pm GMT/1pm EST 
- who's down for this special?

p.s an extra point for anyone who can guess the shirt I'm rocking?

Founder @ ✅ | Finding Intrapreneurial Execs, Leaders, and Sellers who Multiply Impact for Tech Startups and Scaleups | Podcast 🎙️ What Makes You Tick | Growth Magnet Newsletter | The Outlier Project

Want more warm referrals?  Want more access to the right people?  Want your team to wildly overachieve target and enjoy sales more than anyone else running outdated playbooks?

I found a guy.  Hold on wait... THE GUY!

🏀 Stephen Oommen tells all on this weeks Making Revenue Tick
- this episode should be behind a big fat paywall, but we're just too kind - so here it is for you to access right this very second...

Get your fill (and fill that pipeline!)

Youtube: https://lnkd.in/ew-zt9W9
Spotify: https://lnkd.in/eiDVcixQ
Apple:  https://lnkd.in/ebAPrMbc

If you want to uplevel your network within 2 weeks

See exactly how it's done by the maestro himself 🏀 Stephen Oommen

When he asked me, I didn't blink.

It was Oscar Ganuza

Who would you answer to this question?

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Warren Hammond

Richard Washington ✅️

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The Battle

Warren Hammond

Richard Washington ✅️

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Richard Washington ✅️'s LinkedIn Performance

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