Sage Rental Services

Branch Manager

Clean Harbors

Mersino Dewatering

I manage the operations, sales, logistics, service and administrative functions of a 22-person team covering the entire Mid-Atlantic Region. Responsible for ensuring all functions worked together to achieve and exceed defined branch goals and objectives including growth in revenue and overall profitability.  

●	Fiscal year 2020 increased profitability by 12% resulting in an increase of more than $397K
●	Annually exceeded set revenue goals by more than 2% resulting in an increase of $483K
●	Designed and implemented procedure for post use equipment return and maintenance resulting in an increase of equipment readiness from 55% to 87% ready to use within 48 hours increasing ability to generate more revenue with same assets
●	Supported the accounts receivable process with customers ensuring less than 1% of all billed revenue went uncollected
●	Established local training procedure for onboarding new talent and ensuring familiarization with safety protocol resulting in zero OSHA reported injuries in 2021

MidAtlantic Regional Branch Manager

Renewal by Andersen

I managed a 27-person team split across 2 regions responsible for the post sales operations of the territory which generated over $37MM in revenue.  Responsible for ensuring all phases of the post sales process remained inside established cost management and profitability metrics.  Responsible for all phases of customer success including installation and problem resolution. 

●	Ensured all installation scheduling resulted in no less than 3% unused capacity resulting in capturing the full $37MM in revenue
●	Managed post installation service procedures ensuring all standards were consistently upheld 
●	Developed and implemented in house permitting and HOA management position reducing overall cost of these processes from $130k to $55K annually saving 57%
●	Coordinated with corporate manufacturing and logistics ensuring a 97% on time arrival of installation materials
●	Established preferred local vendors allowing the negotiation for no delivery fees saving $4K annually

Operations Manager

USMC

I managed a staff of 35 to oversee operations for 2 reserve companies of over 300 Marines.  This was a staff of Marines from across different occupational fields designed to support the reserve element in the planning and execution of their annual training requirements.

●	Ensured over 500 pieces of communications equipment valued at $1.5 MM maintained a readiness rate above 90% allowing it to be used for training exercises
●	Coordinated over 1130 events within the local community providing support to local and state organizations
●	Managed personnel assignments and maintenance of the facilities located in Baltimore ensuring complete security coverage and functionality for 365 days a year 
●	Wrote and implemented local policy and procedure to support the guidance provided by senior level supervisors

Director of Operations (Company Gunnery Sergeant)

I directed 5 teams specializing in different types of communications totaling over 109 Marines to provide mission essential support to a Marine Artillery Regiment.

●	Coordinated with civilian contractors to facilitate the transportation of over $12MM worth of communications equipment around the islands of Japan
●	Worked with Japanese counterparts, ensuring 100% compliance with international regulations 
●	Assisted Oracle talent in the development of course work to train over 3900 Marines in new maintenance program
●	Ensured all Marines in Communications were within standards for all established training requirements 
●	Ensured all Marines and equipment in Communications maintained a deployment readiness of more than 85% allowing for an 8-hour response time to orders

Operations Chief

Managed and trained 4 recruiters to cover a 6,000 square mile territory in the recruitment of Marines.

Recruiting Station Chief

Developed leads and conducted sales calls covering 6 counties in rural Indiana.

Canvassing Recruiter

United States Marine Corps

Conducted preventative and corrective maintenance on communications and radar equipment.

Cryptographic Repair Technician

I am a resourceful and deliberate senior operations leader with more than 19 years of experience in streamlining team processes for medium and large organizations driving operational success to achieve maximum productivity. 

 In 2021, increased 1 year profitability from 35% to 47% which resulted in an increase of more than $397K.  Consistently delivered 23% above annual revenue goals from 2018 to 2021 resulting in bringing in more than $483K above projections.

Warren Howard

Terry Hennesse

Coastal Wine Marketing

Wine Marketing Professional

Stanley Black & Decker, Inc.

Manager Global Investigations

Identify, research, and resolve instances of business fraud, waste, and abuse.  Interact and brief senior company executives on each assigned investigation.

Corporate Investigator

Hennessee Enterprises

Hennessee Enterprises incorporates two of my passions:  my e-commerce wine business and mentoring security professionals looking to career pivot and start their own businesses all while maintaining their full time jobs.  Additionally, I am sharing this business opportunity with transitioning military members as an additional income strategy.

The other passion is speaking and mentoring.  Being able to engage with and motivate people is inspiring.

President

Lowe's Companies, Inc

June 1996 to present in ever increasing roles.  Began as store Loss Prevention Manager.  Served as Manager of LP Training, Area LP Manager, Manager of Merchandise Shrink Control, and now current position. 

Current focus is on all non theft related inventory shrink (administrative errors).  Work closely with buyers, vendors, supply chain, and logistics teams to resolve paper shrink.

Director Merchandise Shrink Control

Home Depot

Managed and executed company loss prevention programs in assigned stores.

Loss Prevention Supervisor

Central Hardware

Managed the LP functions of two in store personnel responsible for minimizing theft within assigned district

District LP Manager

Air Defense Officer

Air Defense Officer, PATRIOT missile system, Operation Desert Shield/Desert Storm veteran

Commissioned Officer

Being walked out of a job due to layoffs, cost reductions, or drawdowns is humbling, I know. 

Working in the corporate world provides comfort and security.  What happens when it becomes too comfortable and less secure? I really was not prepared either time it happened to me and vowed to change. 

I have made a Career Pivot toward #entrepreneurism and launched a business that I can work in the pockets of my day.  The day is coming soon when I will choose to walk out of the door of corporate America. My Career Pivot provides:

- TIME FREEDOM
- FINANCIAL SECURITY
- CHOICE
- A REDISCOVERY OF A LIFE WELL LIVED

What is this Career Pivot? Owning a piece of the U.S. Domestic Wine Business!

Wine as a category is a $76 Billion dollar market in the U.S. and less than 3% of that is done online direct to consumer (DTC).  A recent Forbes article identified online DTC wine sales grew 551% this year and is expected to continue to expand.  This opportunity puts YOU on the launch pad for capturing some of this growth so YOU TOO can make a CAREER PIVOT.  As H. Jackson Brown wrote: "There is nothing is more expensive than a missed opportunity."   Don't miss this one!  Being a #leader in the Direct To Consumer space is challenging but invigorating.  #joinus

Let's connect and get started on Your Career Pivot!
carolinaswineguy@gmail.com
704-658-8514
https://calendly.com/carolinaswineguy/discovery

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The Battle

Warren Howard

Terry Hennesse

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