Sage Rental Services

Branch Manager

Clean Harbors

Mersino Dewatering

I manage the operations, sales, logistics, service and administrative functions of a 22-person team covering the entire Mid-Atlantic Region. Responsible for ensuring all functions worked together to achieve and exceed defined branch goals and objectives including growth in revenue and overall profitability.  

●	Fiscal year 2020 increased profitability by 12% resulting in an increase of more than $397K
●	Annually exceeded set revenue goals by more than 2% resulting in an increase of $483K
●	Designed and implemented procedure for post use equipment return and maintenance resulting in an increase of equipment readiness from 55% to 87% ready to use within 48 hours increasing ability to generate more revenue with same assets
●	Supported the accounts receivable process with customers ensuring less than 1% of all billed revenue went uncollected
●	Established local training procedure for onboarding new talent and ensuring familiarization with safety protocol resulting in zero OSHA reported injuries in 2021

MidAtlantic Regional Branch Manager

Renewal by Andersen

I managed a 27-person team split across 2 regions responsible for the post sales operations of the territory which generated over $37MM in revenue.  Responsible for ensuring all phases of the post sales process remained inside established cost management and profitability metrics.  Responsible for all phases of customer success including installation and problem resolution. 

●	Ensured all installation scheduling resulted in no less than 3% unused capacity resulting in capturing the full $37MM in revenue
●	Managed post installation service procedures ensuring all standards were consistently upheld 
●	Developed and implemented in house permitting and HOA management position reducing overall cost of these processes from $130k to $55K annually saving 57%
●	Coordinated with corporate manufacturing and logistics ensuring a 97% on time arrival of installation materials
●	Established preferred local vendors allowing the negotiation for no delivery fees saving $4K annually

Operations Manager

USMC

I managed a staff of 35 to oversee operations for 2 reserve companies of over 300 Marines.  This was a staff of Marines from across different occupational fields designed to support the reserve element in the planning and execution of their annual training requirements.

●	Ensured over 500 pieces of communications equipment valued at $1.5 MM maintained a readiness rate above 90% allowing it to be used for training exercises
●	Coordinated over 1130 events within the local community providing support to local and state organizations
●	Managed personnel assignments and maintenance of the facilities located in Baltimore ensuring complete security coverage and functionality for 365 days a year 
●	Wrote and implemented local policy and procedure to support the guidance provided by senior level supervisors

Director of Operations (Company Gunnery Sergeant)

I directed 5 teams specializing in different types of communications totaling over 109 Marines to provide mission essential support to a Marine Artillery Regiment.

●	Coordinated with civilian contractors to facilitate the transportation of over $12MM worth of communications equipment around the islands of Japan
●	Worked with Japanese counterparts, ensuring 100% compliance with international regulations 
●	Assisted Oracle talent in the development of course work to train over 3900 Marines in new maintenance program
●	Ensured all Marines in Communications were within standards for all established training requirements 
●	Ensured all Marines and equipment in Communications maintained a deployment readiness of more than 85% allowing for an 8-hour response time to orders

Operations Chief

Managed and trained 4 recruiters to cover a 6,000 square mile territory in the recruitment of Marines.

Recruiting Station Chief

Developed leads and conducted sales calls covering 6 counties in rural Indiana.

Canvassing Recruiter

United States Marine Corps

Conducted preventative and corrective maintenance on communications and radar equipment.

Cryptographic Repair Technician

I am a resourceful and deliberate senior operations leader with more than 19 years of experience in streamlining team processes for medium and large organizations driving operational success to achieve maximum productivity. 

 In 2021, increased 1 year profitability from 35% to 47% which resulted in an increase of more than $397K.  Consistently delivered 23% above annual revenue goals from 2018 to 2021 resulting in bringing in more than $483K above projections.

Warren Howard

EQUATORIAL COCA-COLA BOTTLING COMPANY - ALGERIA

Completion of end-of-study thesis in master supply chain management and logistics.
(supply chain performance audit according to SCOR 9.0)

Auditor

GE.TRAP.EG

Small company approved by SONALGAZ, specialized in medium voltage electrical installations. 
- Gaining 10% market share by maintaining very good relationships with the project owner and improving the quality of service;
- Reducing 15% of operating costs while exceeding +1M DA revenue targets for the year by holding KPIs and improving procurement processes and fleet maintenance (equipment and tools); 
- Setting motivating monthly goals to develop and coach team members.

Operations manager

SAPPL Mercedes-Benz

Work closely with 4 suppliers: EMPL, ROSENBAUER, MILLER-KIPPER, KLUBB FR, CM. 

- Lead a team of 40 people, including logistics specialists and operators, forklift drivers/stackers, truckers; 
- Member of the team for the migration to IATF 16949 Certification; 
- 30% increase in OEE performance rate;
- Reduction from 177 to 14 trucks of assembled non-compliant stock in the first six months (blocked state for 2 years);
- Reduction from 96 to 2 CKD truck body kits of non-compliant stock (lack of parts) during the first six months, through: 
- Providing systemic solutions by adjusting existing processes internally/at suppliers;
- Instant processing of compliance regarding supplier non-conformities; 
- Launch of a new assembly and pre-assembly line.

Bodywork logistic Manager

SETRAM

Work closely with (ALSTOM, ACS “XEROX”, PARAGON, PARKEON, CALMELL GROUP)
 Upstream and downstream project integration 
- Leading to the successful implementation of the ticketing system by alerting the project owner and the system manufacturer of existing fatal errors and anticipating risks;
- Implementation of the first contactless card project in Algeria (tramway); 
- Become a member of the interoperability project steering committee; 
- Innovate a sales and after-sales service operating in a commercial agency isolated from the tram operating system

Ticketing project manager

La Flèche Bleue Algerienne

In charge of three depots RENAULT TRUCKS, LU KRAFT, NESTLE 
- 60% Increase in net profit margin through the launch of a new exclusive logistics platform; 
- Ensuring 100% the warehousing and distribution of RENAULT TRUKS parts and a range of NESTLE products; 
- Optimizing shipments according to planning carried out in agreement with the truck dispatching service. 
- Implementing a better maintenance plan for a fleet of 138 trucks.

Warehouse Manager

Astaldi

The HAMMA seawater desalination station connection project.
- Lead a team of 30 employees including workshop staff and the external works team.
- 5% reduction in project cost and Reduction from 20% to 2% in the equipment failure rate through; 
- Implementation of a new preventive and corrective maintenance plan for machines and rolling stock; 
- Monitoring and planning the equipment allocation and ensuring their availability and reliability according to the different construction sites's needs.

Equipment and Park Manager

SARL Hamza.PR Casses et neuves

Owner and manager of auto repair shop and used and new spare parts store. 
- Lead a team of 6 people (mechanics, electricians, storekeeper, cashier); 
- Acquiring in-depth skills in auto mechanical and electrical repair; 
- Building skills in sales, inventory and workshop management; 
- Improving my skills in communication and how to satisfy customers 
- Forging a leadership profile

Manager of auto repair workshop and spare parts sales 

Sonatrach/Institut Algérien du Pétrole

Apprentice in the Instrumentation Department. 
- Acquiring knowledge in the oil and gas field 
- Acquiring good experience in computerized management and information systems by combining theory with practice

taplio

The Battle

Warren Howard

Hamza GACI

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