Sage Rental Services

Branch Manager

Clean Harbors

Mersino Dewatering

I manage the operations, sales, logistics, service and administrative functions of a 22-person team covering the entire Mid-Atlantic Region. Responsible for ensuring all functions worked together to achieve and exceed defined branch goals and objectives including growth in revenue and overall profitability.  

●	Fiscal year 2020 increased profitability by 12% resulting in an increase of more than $397K
●	Annually exceeded set revenue goals by more than 2% resulting in an increase of $483K
●	Designed and implemented procedure for post use equipment return and maintenance resulting in an increase of equipment readiness from 55% to 87% ready to use within 48 hours increasing ability to generate more revenue with same assets
●	Supported the accounts receivable process with customers ensuring less than 1% of all billed revenue went uncollected
●	Established local training procedure for onboarding new talent and ensuring familiarization with safety protocol resulting in zero OSHA reported injuries in 2021

MidAtlantic Regional Branch Manager

Renewal by Andersen

I managed a 27-person team split across 2 regions responsible for the post sales operations of the territory which generated over $37MM in revenue.  Responsible for ensuring all phases of the post sales process remained inside established cost management and profitability metrics.  Responsible for all phases of customer success including installation and problem resolution. 

●	Ensured all installation scheduling resulted in no less than 3% unused capacity resulting in capturing the full $37MM in revenue
●	Managed post installation service procedures ensuring all standards were consistently upheld 
●	Developed and implemented in house permitting and HOA management position reducing overall cost of these processes from $130k to $55K annually saving 57%
●	Coordinated with corporate manufacturing and logistics ensuring a 97% on time arrival of installation materials
●	Established preferred local vendors allowing the negotiation for no delivery fees saving $4K annually

Operations Manager

USMC

I managed a staff of 35 to oversee operations for 2 reserve companies of over 300 Marines.  This was a staff of Marines from across different occupational fields designed to support the reserve element in the planning and execution of their annual training requirements.

●	Ensured over 500 pieces of communications equipment valued at $1.5 MM maintained a readiness rate above 90% allowing it to be used for training exercises
●	Coordinated over 1130 events within the local community providing support to local and state organizations
●	Managed personnel assignments and maintenance of the facilities located in Baltimore ensuring complete security coverage and functionality for 365 days a year 
●	Wrote and implemented local policy and procedure to support the guidance provided by senior level supervisors

Director of Operations (Company Gunnery Sergeant)

I directed 5 teams specializing in different types of communications totaling over 109 Marines to provide mission essential support to a Marine Artillery Regiment.

●	Coordinated with civilian contractors to facilitate the transportation of over $12MM worth of communications equipment around the islands of Japan
●	Worked with Japanese counterparts, ensuring 100% compliance with international regulations 
●	Assisted Oracle talent in the development of course work to train over 3900 Marines in new maintenance program
●	Ensured all Marines in Communications were within standards for all established training requirements 
●	Ensured all Marines and equipment in Communications maintained a deployment readiness of more than 85% allowing for an 8-hour response time to orders

Operations Chief

Managed and trained 4 recruiters to cover a 6,000 square mile territory in the recruitment of Marines.

Recruiting Station Chief

Developed leads and conducted sales calls covering 6 counties in rural Indiana.

Canvassing Recruiter

United States Marine Corps

Conducted preventative and corrective maintenance on communications and radar equipment.

Cryptographic Repair Technician

I am a resourceful and deliberate senior operations leader with more than 19 years of experience in streamlining team processes for medium and large organizations driving operational success to achieve maximum productivity. 

 In 2021, increased 1 year profitability from 35% to 47% which resulted in an increase of more than $397K.  Consistently delivered 23% above annual revenue goals from 2018 to 2021 resulting in bringing in more than $483K above projections.

Warren Howard

Labcorp

Labcorp Drug Development: Safety Assessment, Genetic Toxicology, Safety & In Vivo Pharmacology, Metabolism & Bioanalytical Solutions.  

Supporting all new therapeutic development areas, including Antibody Drug Conjugates, Cell and Gene Therapies, Small Molecules, and Biologics.

Drug Development focused mission to improve health and improve lives by partnering with clients to bring the miracles of medicine to the market sooner. Be a trusted development partner who can help deliver consistently high quality data and a proven track record in providing integrated and streamlined drug development solutions.

Dedicated to providing scientific and operational excellence though a commitment to Process and Clients.  Working in a team environment to deliver unique development solutions that make a difference, and are supported by consistently high quality processes that are located within industry leading facilities located in key global locations.  

Providing clients with tailored scientific development solutions and first class study execution informed through scientific and regulatory expertise to drive drug development strategies forward in a time and cost effective manner, always with the client’s endpoint in mind.

Business Development Director

Crystal Pharmatech

Candidate selection and the importance of properly vetting API forms and formulations for First in Human studies.  Crystal Pharmatech helps you with your line of sight development and ways to ensure the integrity of downstream processes.  Let us help map your CMC for proactive drug development with our solid-state and formulation experts.

Crystal Pharmatech is a leading expert in Solid Form, Solid-State Research, Pre-formulation, Formulation Development and Manufacturing.  

Crystal Pharmatech offers a wide range of technologies and service to tailor your needs to help you develop, manufacture, and innovate your small molecules at any stage of formulation development through our innovative technology and extensive experience providing practical solutions.

Business Development Director, San Francisco and Northwest

Crown Bioscience

Business Development for global contract research organization (CRO) providing discovery, preclinical, and translational platforms helping to advance therapies to clinical trial stage.  Communicate the global capabilities of Crown Bio for new studies at sites across China, San Diego, and Europe for clients. Communicate the global capabilities of Crown Bio and pursue deal execution for in vitro, in vivo, and biomarker study work.

● Sales achievement of $2.9 MM in sales through Q2 2022. On pace to achieve $6 MM budget for 2022.
● Signed over $120k of new studies as part of a business expansion plan with a key client within 2 weeks 
of recognizing a client need and organizing an in-person Lunch-and-Learn for 14 members of the client and a Senior Scientific Engagement Director of Crown Bio.
● Over 30 active clients with new studies executed through financial Q2 2022 - managing multiple opportunities connecting clients and staff across China, the USA, and Netherlands.
● Develop relationships quickly with the client base and gain agreement for multiple speakers to help plan an inaugural Bay Area Scientific Symposium sponsored by Crown Bio in November 2022 as part of the regional plan for new business engagement to contribute to the regional second half goals.

Director, Business Development

Bionique Testing Laboratories, Inc.

Support clients in the Life Sciences who need mycoplasma testing to support their clinical trials and commercialization for biopharmaceutical and cell therapy products.   Proactively prospect and independently identify leads and key decision makers to pursue initial contact and coordinate follow ups to obtain conversion and business realization.  Manage Sales Pipeline for R&D, Routine Testing, and Production

● Budget achievement of 113% with over $6.3 MM in sales, including $3 MM in new business in 2021.
● Negotiated 5-year contract with a Fortune 100 Company worth $2 MM in new business through the launch of a new Genomic DNA program to support a multinational client.
● Negotiated purchase orders for over $300k in new business in pursuing and expanding a key strategic partnership with a global company valued over $3.5 Billion Dollars in helping to influence their strategy and future efforts to reduce barriers to market.
● Defined and implemented strategic direction to support company growth and budget expectation for the next 5 years in targeting growth to over $10 MM dollars in annual company revenue.
● Creation and implementation of training program for onboarding of new hires within the BD Department to increase sales effectiveness, base market knowledge, and new client outreach to meet sales targets.

Business Development Leader

Eurofins

Recruited to open and drive new sales for expansion lab on the West Coast for Eurofins DQCI. Business development focus to establish client relationships and sell a value-added service with laboratory testing in the food industry to dairy clients.

● $1.9 MM dollars in sales resulting in an achievement of 110% to target in 2018.
● $2.7 MM dollars in sales achieved resulting in achievement of 130% to target in 2019. 
● 107% YTD Sales goal achievement through Oct 2020 with 40% growth YOY from 2019.
● Directly responsible for over $300k in new business during the first 3 quarters of 2020 through the recognition and initiation of a novel new product development project, including commercial launch of an assay for A1A2 Protein testing.  
● Cross functional collaboration between 4 internal laboratories in development of a first in class test and expanded partnership with one of the top global dairy companies.
● Sales driven with focused prospective client outreach and business development focus to open new lab including coordination through cross-selling full portfolio across global network of laboratories in the US, China, and Europe.

Bracco

Total Solutions Sales of Server Based Patient and Medical Informatics Solutions, Contrast Media, and Contrast Injection Devices into the Cardiac Cath Lab, and Radiology Imaging departments calling on Cardiologists, Imaging Directors, Technologists, Pharmacists, and Materials Management Directors.  

● Over 101% Budget Sales Goals attained in 7 of 8 full years of sales responsibility.
● Renaissance Award Winner 2011 - Top 5 in Sales force for company with annual revenue of $300+ MM 
● Drove approximately $850k in new territory business in leading a key contrast media trial as part of a Multi-State Hospital system win (Dignity Health – 5th largest hospital system in the US).
● Elio Bracco Winner 2014 as #1 (of 72 USA reps) Imaging Sales.
● Top 5 (of 80 individuals) in Consumable Sales increase in 2013.

Territory Sales Manager

Hardwoods Specialty Products

Responsibility for branch sales (over $6 MM/year), account receivables, physical inventory turns, and profit and loss statement. Selling Manager with Key Account responsibility and management of 4 additional full-time employees. 

● New Business Generation - Open new territory and delivered $2 MM in sales per year after second year.
● Growth of over 48% in 2004 – Additional 36% growth in 2005.
● Promoted from inside sales to outside sales, then moved to Central California (from Bay area), and promoted to Branch Manager of Central CA/Fresno Branch.

Branch Sales Manager

I am an accomplished and passionate business development leader with more than 23 years of experience in delivering long-term client engagement partnerships with multimillion-dollar clients for market leading organizations.  Accomplished and passionate business development leader with more than 23 years of experience in delivering long-term client engagement partnerships with small-to-midsize Biotech as well as multimillion-dollar pharmaceutical organizations. New business generation through the development, execution, and presentation of a strategic plan to clients as an advocate and extension of their business to help meet their scientific and regulatory challenges.

As a graduate in Biology, I started my professional career by working on the bench in the laboratory for a Biotech organization that made products for other Biotechnology and Pharma companies focused on drug development of potential therapies and vaccines into life-saving medicines.  I realized then that my skills and personality were best suited to problem solve and find solutions for clients in a very collaborative and partnership driven fashion, where I could use my empathy and drive to advocate to find a win-win solution.

As my career has progressed, and I have experienced a high level of success and grown my skills and abilities to partner with clients in the Oncology and Cell and Gene Therapy Industries who are focused in drug development, I work with global leaders who share my passion and who are deeply invested in translating clinical research and the possibility of real hope for patients as together we strive to be on the forefront of advancing medicine to help patients receive the right therapy, at the right time. 

The views expressed on this site are my own and do not represent the views of my employer.

● Account Management   ● Project Management   ● Commercial Strategy   ● Partnership Manager
● Strategic Planning   ● Solution Selling   ● Consultative Selling   ● Complex Agreements	
● Client Engagement   ● Analytical Evaluation   ● Commercial Contracts   ● Market Expansion

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Warren Howard

Chris Heard

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