Waleed Cope

VIP Bubbles

VIP Bubbles is elevating the laundromat experience by delivering a premium, client focused laundry service. We've changed the traditional laundromat model into a modern, service oriented facility featuring tech forward equipment, impeccably maintained spaces, and on site staff dedicated to client service excellence.

Our comprehensive service offerings include self-service laundry with modern, efficient machines, as well as convenient pickup and delivery services designed to save our clients valuable time. We pride ourselves on delivering exceptional results with every load, setting new standards for cleanliness, efficiency, and client satisfaction in the laundry industry.

Our mission is to make laundry day something clients and their families actually look forward to, proving that even life's most mundane tasks can be elevated through thoughtful service and attention to detail.

Co-Founder

The Soap Box

The Soap Box is a Brooklyn-based firm that offers premium garment and sneaker care services. 

Our dry cleaning, sneaker cleaning and laundry services are all performed with the utmost professionalism and care. We take pride in our work and are dedicated to providing the best possible service to our clients. Whether you need your clothes cleaned or your sneakers refreshed, we can help! 

Visit us today for all of your garment and sneaker care needs.

Thank you for choosing The Soap Box!

Co-Founder & CEO

Johnson Security Bureau, Inc.

Johnson Security Bureau, Inc. has been providing professional security, transport, patrol and protective services for nearly sixty years. 

Based in the Bronx, New York, Johnson Security was founded in 1962 and incorporated in the State of New York. We are the oldest Black-owned security firm in New York State and among the oldest Black-owned security firms in the country. As a third generation, family-owned-and-operated enterprise, Johnson Security has established an impeccable record of providing our clients with greater peace of mind.  

Our firm has achieved this record through a diligently screened, thoroughly trained security force that embodies a genuine concern for the safety of our clients and their employees and visitors, as well as for the safeguarding of the facilities and communities we secure.

Chief Of Staff

Laundry CEO

The Laundruy CEO Forum is the country’s gathering of owners, operators, managers, investors, and entrepreneurs in garment care.

They come together for hands-on workshops, inspiring speakers, high-value networking, and thought-provoking panels to fuel economic growth in their businesses.

These professionals attend this event to:

∙ learn the latest strategies and tactics being implemented by successful entrepreneurs
∙ hear inspiring success stories from entrepreneurs
∙ network with entrepreneurs and investors
∙ meet potential partners
∙ drive company growth
∙ and more!

Wash Weekly

Wash Weekly is an independent e-journal focused on providing owners, operators, investors, and aspiring entrepreneurs in the garment care industry with a radically new perspective on building their businesses and fostering a mindset of innovative thinking.

Editor

Commerce and Chill

Commerce and Chill is where business partners Jessica Johnson-Cope & Waleed Cope share their insights and experiences on the journey through business and life as a married couple.

Co Host

TrackTik

TrackTik is an agile end-to-end operation management software designed for the security industry, focused on increasing visibility and productivity.

Our software is an integrated guard management system for monitoring, reporting and managing your security operations. Guards can do patrol tours, report incidents and activities in real time. Managers and clients can monitor, review, and respond instantly from their browsers or smart-phone. TrackTik improves efficiency, accountability and profitability.

Product Manager / Business Development

Project 17 Realty and Associates Ltd.

Sales Advisor

Massey Knakal Realty Services

Director of Sales

Hilltop Properties

Sales Agent

I am a business owner & operator
I am a former public school teacher, 4th grade
I am a laundry business owner who has folded more laundry than most people ever will 
I am from Brooklyn, New York 
I went to Coppin State University
I am a writer; check out my newsletter www.washweekly.com
I am a speaker (love talking about LAUNDRY & BUSINESS)
I am a podcast host. Check it out https://www.youtube.com/@WaleedCope/featured
I am Denzel Washnfold
I am the Laundry CEO. Check out https://www.laundryceo.com/

I am Waleed Cope, https://waleedcope.com/

Jemal C.

National Society for Histotechnology

•	Conducted thorough research and analysis to identify and document Key Performance Indicators (KPIs), resulting in a significant 50% reduction in monthly email correspondence.
•	Acted as a primary point of contact for educational service-related inquiries, efficiently addressing concerns and providing troubleshooting support to an average of 30 stakeholders per shift.
•	Maintained meticulous oversight of over 5,000 student records and customer learning profiles, ensuring data accuracy, processing payments, and upholding database integrity.
•	Led the development lifecycle of various products from conceptualization to final production, coordinating tasks such as material preparation, IT functions, scheduling, and logistics for webinars and seminars.
•	Orchestrated monthly webinar events from inception to completion, overseeing program committee meetings, registration platforms, agendas, speakers, production, technical rehearsals, live broadcast moderation, and post-event activities.
•	Streamlined online and on-site registration processes, including badge generation and verification, to deliver seamless and efficient experiences for event attendees.
•	Organized and distributed Continuing Education Unit (CEU) certificates while maintaining accurate records of providers.
•	Proficiently managed data input tasks utilizing Association Management Systems (AMS) and Learning Management Systems (LMS).
•	Provided essential support to the Membership and Marketing Department, contributing to routine operations and specialized initiatives aimed at membership growth and retention.
•	Offered personalized assistance to members through various communication channels, addressing inquiries, offering guidance, and resolving issues promptly.
•	Designed, curated, and distributed monthly newsletters tailored to student members, fostering engagement and communication within the community.

Educational Coordinator

REFORM Alliance

Graphic Design Intern

ALDO Group

Stock Associate

J.Crew

- Identified customer needs to deliver relevant product solutions and promotions and meet target sales of over $5,000 daily.
- Completed an average of 20+ orders daily and answered customer questions in-person and over the phone to maximize customer service.
- Served as primary contact for over 10 named accounts encompassing account management and sales responsibilities.
- Boosted sales and service expectations utilizing effective techniques while providing exceptional customer service.
- Generated feedback, insight and ideas with the management team, which contributed to the improvement of the store's operations increasing efficiency by 10%.

Sales Representative

Daemen University

- Entered student information accurately into the database and updated records whilst ensuring data integrity.
- Maintained and managed student records, handling registration forms, transcripts, and academic documents.
- Assisted with the preparation, distribution, and collection of various academic forms, such as add/drop forms, withdrawal forms, and graduation applications.
- Provided general administrative support to the Registrar's Office, such as filing documents, maintaining office supplies, and assisting with special projects or events.

Registrar Office Assistant

Graphic Design Assistant

Walmart

Associate

Magnolia Bakery

- Developed and established over 50 new relationships to drive company growth.
- Demonstrated and explained product features and benefits to 200+ key stakeholders to overcome customer objections.
- Trained and mentored new team members to promote productivity, accuracy, and friendly customer service.
- Directed incoming phone calls to appropriate departments.
- Managed customer orders with accuracy based on their requirements and placed orders on their behalf.
- Maintained detailed records of order information, entering and updating relevant data to the database for accurate tracking and efficient processing.
- Tracked order information in the database and monitored "special" orders to ensure they were executed smoothly.
- Collaborated with production team; effectively communicating details for "special" orders to ensure their successful completion.
- Delegated responsibilities associated with "special" orders.
- Maintained and managed logistics and transportation of product orders and event props to specified locations.
- Participated in on-site events, providing support to ensure successful completion.

Customer Success Specialist

- Tasked with simplifying questionnaire results into excel spreadsheets.
- Administered event planning support including communication with community partners, coordination of logistics for events, assisting with meeting preparation, etc.
- Provided support and assistance to service learning program including registration, coordination, and communication.

Paul A. Saffrins Center Front Desk Assistant

Felice Koenig

Studio Assistant

- With a foundation in design and education, I bring a unique blend of creativity, empathy, and strategic thinking to marketing. Currently honing my digital marketing skills through CoOp's program, I am focused on understanding market trends, consumer behaviors, and innovative product strategies. I have a proven track record in project management, team collaboration, and crafting compelling narratives that connect with audiences. My goal is to leverage these experiences to transition into Product Marketing, where I can contribute to launching products that resonate with users, driving both engagement and growth.

Please feel free to reach out. Thank you for your time!

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The Battle

Waleed Cope

Jemal Clarke

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