Volker Jaeckel

Key Account Consultant for Germany | B2B | D2C

AUTOMOTIVE SALES & MARKETING LEADER | 24 YEARS U.S. MARKET EXPERTISE

I've spent over two decades transforming how luxury automotive brands connect with customers in the world's most competitive market. One of my greatest achievement? Leading Mercedes-Benz of Temecula to 30% market share growth during the 2020/2021 pandemic, recognized by MBUSA as the ONLY dealership worldwide that grew while others stagnated.

PANDEMIC SUCCESS STORY
- Generated $2.16M additional revenue during COVID-19
- Achieved 300% marketing ROI through AI-driven strategies  
- Increased service revenue by 297% and parts revenue by 174%
- Grew internet leads 39%, inbound calls 89%

HOLISTIC BUSINESS APPROACH & EXECUTIVE COACHING
I don't see dealerships as separate profit centers – I see them as symphonic business systems. As a Certified DISC Business Executive & Marketing Coach, I help C-level executives understand the correlation between R&D, Marketing, Sales, Service, and Customer Experience, using data analytics to optimize total organizational health.

BUSINESS COACHING & ACADEMIC LEADERSHIP
- Affiliate Business Coach: Randall W. Lewis Center for Entrepreneurship, CA 
- Executive in Residence Coach: California State University, San Marcos
- Founder & President: FocalPoint Business Coaching & Training Temecula Valley
- Featured Speaker: "Communication Breakthrough" & "DNA of an Entrepreneur" programs
- International coaching for automotive companies in Germany, Italy, and the U.S.

THOUGHT LEADERSHIP & SPEAKING
- Author: "The Digital Dealership" (2014) 
- Co-Author: "How to Survive and Thrive" (2024) with Reebok founder Joe Foster
- International Keynote Speaker: Autohaus eMarketing Days & DEKRA Gebrauchtwagentage (Germany), Internet Motors Milano, Digital Dealer Conferences
- Monthly workshops: Entrepreneurial Resource Center, Chamber of Commerce events

MULTI-BRAND EXPERTISE
Latest: Successfully managed 8+ luxury brands simultaneously - Mercedes-Benz, AMG, Sprinter, Audi, Volvo, Polestar, Jaguar, Land Rover with $9.8M budget responsibility.

CERTIFICATIONS
- Professional Certified Marketer® (American Marketing Association)
- Certified Digital Marketing Professional (Digital Marketing Institute, Dublin, IRL)  
- International Business Executive Coach (Brian Tracy International)
- Certified DISC Behavioral Analyst (FocalPoint International)

Currently seeking strategic leadership and digital marketing opportunities with progressive European automotive groups ready for digital transformation and executive development.

German Citizen | EU Work Authorized | Fluent German & English

Member of the Digital Sales & Marketing Advisory Board | B2B

➤ Serving an advisory role thru strategic reviews, suggestions, and program support to continuously enhance the quality of Volvo's national online exposure and programs.
➤ Consult Volvo's national manager suite through monthly meetings to enhance dealer network offerings.

The 10 Second Rule. Your most essential leadership tool in 2026.

Before you respond to a triggering email or react to a sharp comment in a meeting, count to ten.

This small window of time is the bridge between reacting out of ego and responding with intention. In today high pressure environments, emotional intelligence is not about being nice. Focus on emotional mastery.

Your team feels your stress through your digital tone and your presence. By mastering the pause, you are protecting your reputation. You are safeguarding the culture and productivity of your organization.

How often do you master the pause before making a critical decision? Share your thoughts below.

Call (951) 518-9490 or visit https://lnkd.in/gPwyD5d6 for direct support.

P.S. Volker Jaeckel has over 25 years of DISC Behavioral Analysis experience in Germany, Italy, United Kingdom, and the U.S. He identifies how your team members process information and interact with one another.

Digital Marketing & Sales Exec | B2B & B2C Marketeer | Business Coach, Speaker & Author | Automotive, SaaS, Chemical | With just $1k in my pocket in 2001, I showed the American Dream is alive. Nothing is Impossible.

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Your executives think they're winning. Your employees know they're drowning.
Someone's lying. Probably both.

Here's what's actually broken and how to fix it before Monday.

#leadership #corporateculture #transparency #focalpoint

View newsletter: In the Pursuit of Leadership

You’re Failing Your executives think they’re transforming the company. Your employees think they’re drowning. Both are right. You’re burning people ou

Open article: THE DISCONNECT: Stop Lying to Yourself by Volker Jaeckel • 3 min read

The truth sometimes hurt. We all know that. And even though truth can be cleansing our mind, the trajectory of the path we are on, hopefully lifts the burden from our shoulders, we avoid it way too often. Read my latest take on what is missing in Corporate America and how Managers lie to themselves.
👇  👇  👇  👇 
https://lnkd.in/grJ_QV8i

Focal Point Coaching by Volker Jaeckel - Leadership & Sales Team Development | DISC Behavioral Assements | Your 5-start Google reviewed Business Coach and Mentor

High performance often leads to burnout. You see your team reaching their limits. You want results without sacrificing well being. One shift changes this dynamic. Move your leadership from human centered to human capable.

Building capacity does not mean adding more hours. Capacity means expanding what your team can handle within their current schedule. Human capable leadership focuses on three areas.

Focus on these priorities:
1. Prioritize mental and emotional stamina over attendance.
2. Optimize workflows to minimize cognitive load.
3. Develop adaptive skills for unpredictable challenges.

Resilience comes from capability. A capable team handles pressure without breaking. You create a sustainable culture of excellence. Your results improve when your people feel equipped.

How do you currently build capacity in your team?

Real estate agents often think success depends on constant sales calls. Brokerage owners hire clones of top producers. This approach creates teams full of closers but empty of stability. 

But how do you motivate your non-sales staff? 

DISC profiles reveal why your team feels chaotic.

- Top closers often carry high "D" or "I" profiles.
- These agents thrive on results and social recognition.
- Support staff often show high "S" or "C" traits.
- These individuals value precision and systems.

Leading these groups requires empathy. 

Empathy acts as a strategic tool for retention. 

Quick Tips: 
- Do not motivate a detail-oriented "C" agent with a loud pep talk. 
- Do not slow down a high "D" agent with a manual of procedures. 

Effective leadership means speaking behavioral languages. Great real estate teams balance these forces.

I help agents and brokerage owners master these dynamics. 

As a Business Executive Coach, I provide behavioral data needed to scale. Stop guessing what motivates your staff. 

Book a discovery call or a DISC session today. Build a team based on data, not on personality clashes. 

My #DISC coaching focuses on helping you move past communication friction.

Mr. Williams, having a German guy with a German accent sell German cars makes sense.

I told a dealership owner this years ago. While others tried to hide their accents, I chose to lean into mine.

Uniqueness is your greatest asset. In a world of carbon-copy executives, sounding like everyone else makes you a commodity. 

Your "flaws" or quirks are often your most powerful competitive advantages. Identity creates authority.

- Identify your distinct trait.
- Link that trait to your client’s specific needs.
- Present your difference as a strength, not a hurdle.

Own your identity. Stop trying to blend in. Lead from where you stand.

Call (951) 518-9490 or visit https://lnkd.in/gPwyD5d6.

Schedule a call: https://lnkd.in/g6MB5XgA

What part of your background are you trying to "polish away" in meetings?

P.S. Coach VJ is Volker Jaeckel. The only 5-star reviewed Business and DISC Coach in Riverside County. Certified Business Coach. Certified Marketer. DISC Analyst. University-affiliated at CSUSB and CSUSM, brings over 25 years of DISC Behavioral Analysis experience from Germany, Italy, the United Kingdom, and the U.S. to help you build your team.  He works with owners, executives, managers, and teams across the California Inland Empire seeking clarity, not more noise.

Team Spirit - Humbleness - Relentlessness
A recipe for success. All the time.

Are you busy or are you productive?

Many leaders confuse activity with progress. The 80/20 rule shows 20 percent of actions produce 80 percent of results. Identify high value tasks now. Stop wasting energy on minor details. Focus on actions driving growth.

- Audit your daily schedule.
- List your top three goals.
- Delegate tasks outside your core strengths.
- Say no to distractions.

Volker brings over 25 years of DISC Behavioral Analysis experience from Germany and the U.S. to help you find focus. Which task will you prioritize today to reach your goals?

Knowing your DISC letters is a waste of time if you don't have a shovel to dig for the gold. Stop treating behavioral profiles like a personality quiz and start using them as a high-stakes leadership tool to drive actual ROI.

My latest newsletter articles shows you why it's time to live it.

#DISC #Leadership #ManagementStrategy #The4DimensionalManager #PlatinumRule #CorporateCulture #BehavioralIntelligence

I’ve been in the DISC trenches for over 25 years, starting all the way back in Germany. If I had a nickel for every time a manager told me over the la

Open article: Stop "Knowing" DISC and Start Living It by Volker Jaeckel • 3 min read

AI manages your data and spreadsheets. 
Stop paying for administration and start coaching your team. 
Apply these 7 moves to scale your organization.

#Leadership #AI #BusinessCoaching #Management #BusinessGrowth #FocalPoint

7 Leadership Coaching Moves That Matter in the World of AI You are losing your edge. Your managers are stuck in spreadsheets. They spend hours trackin

Open article: AI Just Changed Your Manager's Job by Volker Jaeckel • 5 min read

Scaling retail feels like an uphill battle. You manage every detail. Growth stops. Your daily workload increases. Profit margins shrink. Staff turnover and operational chaos stop expansion. You need a strategic roadmap. Coaching helps build a self-sustaining retail machine.

1. Streamline daily operations.
2. Develop high-performing team leaders.
3. Implement scalable sales systems.

What is your biggest hurdle to opening your next location?

Reach out at (951) 518-9490 or visit https://lnkd.in/gPwyD5d6 to begin.

P.S. Volker Jaeckel has over 25 years of DISC Behavioral Analysis experience in Germany, Italy, United Kingdom, and the U.S. He identifies how your team members process information and interact with one another.

#RetailScaling #BusinessGrowth #Leadership #FocalPoint

Why do leaders KNOW what to do and still fail to act?

Knowledge alone fails to drive growth.
Many executives possess information but lack execution.
True progress requires moving into conscious competence.
Fear of failure or old habits block progress.
Action creates results business needs.

Focus on tangible outcomes for your organization.
Professional guidance connects theory and practice.
Change happens through deliberate steps.

How do you push past hesitation in your leadership team?

Contact at (951) 518-9490 or visit https://lnkd.in/gPwyD5d6 to start.

P.S. Coach VJ is Volker Jaeckel. Certified Business Coach. Certified Marketer. DISC Analyst. University-affiliated at CSUSB and CSUSM. The only 5-star reviewed Business and DISC Coach in Riverside County. He works with owners and executives in Temecula, Murrieta, and across the Inland Empire who want clarity, not more noise. One free call. No pitch. vj.focalpointcoaching.com. (951) 518-9490.

High performers aren't invincible. Often, they are just better at hiding the cracks until it's too late.

One of the biggest drivers of burnout isn't just 'too much work': it's a misalignment between a person's natural behavioral style and their daily environment.

Through over 25 years of DISC Behavioral Analysis across Germany and the U.S., I've seen how identifying these gaps early can save a career.

For example:
- A high 'I' (Influencer) forced into isolated data entry will drain their battery twice as fast.
- A high 'C' (Compliant) working in a chaotic, rule-breaking environment will eventually hit a wall of stress.

Retention isn't just about perks; it's about behavioral fit.

Are you looking at the data behind your team's stress levels? Let's use DISC to build a sustainable high-performance culture.

#Leadership #EmployeeRetention #DISC #BusinessCoaching #BurnoutPrevention

Executive coaching requires time and capital. Many leaders expect immediate shifts. Human behavior is complex. Most executives miss their return on investment because of the wrong mindset.

Are you ready to stop making these mistakes and lead with strategy?

This carousel highlights seven frequent errors. Learn the solutions to ensure your coaching delivers value.

Key insights:
. Commit to long term growth
. Define data driven KPIs
. Prioritize chemistry and experience
. Focus on top talent
. Align with company vision
. Keep consistent appointments
. Implement action plans

Call (951) 518-9490 or visit https://lnkd.in/gPwyD5d6 for your free consultation.

P.S. Volker Jaeckel has over 25 years of DISC Behavioral Analysis experience in Germany, Italy, United Kingdom, and the U.S. He identifies how your team members process information and interact with one another.

7 Executive Coaching Mistakes (and How to Fix Them) Carousel

Finding reliable staff in hospitality feels like a losing battle. Good servers quit. Kitchens stay understaffed. Owners work double shifts to cover gaps.

This cycle kills growth. Leaders spend hours putting out fires. Service quality drops. Customers notice. Personal life disappears.

Break this cycle. Build a team culture. Identify the right behavioral fits for every role. Regain time. The business runs alone.

Ready to reclaim freedom?

Call (951) 518-9490.
Visit https://lnkd.in/gPwyD5d6 for a strategy session.

P.S. Building the right team starts with understanding human behavior.
Volker Jaeckel has over 25 years of DISC Behavioral Analysis experience in Germany, Italy, United Kingdom, and the U.S. He identifies how your team members process information and interact with one another.

The market shifted and your leads dried up. You are chasing the same few deals and feeling the pressure. Pivot your approach with high-performance coaching.

How are you adapting your sales strategy this month?

Call (951) 518-9490 or go to https://lnkd.in/gPwyD5d6 to start.

P.S. Volker Jaeckel has over 25 years of DISC Behavioral Analysis experience in Germany, Italy, United Kingdom, and the U.S. He identifies how your team members process information and interact with one another.

You are the ultimate Strategic Architects. Happy International Women’s Day.

Leading a business requires precision. Many women build structures for teams and families simultaneously. Success comes from intentional integration rather than searching for balance.

Strategic architects focus on:
. Sustainable business models
. Functional leadership systems
. Personal values in professional goals
. Team dynamics

Align leadership styles with personal visions. Growth happens when performance meets purpose.

How do you align your leadership style with your personal vision?

Take the next step. Schedule a 20-minute discovery call https://lnkd.in/g6MB5XgA

Call (951) 518-9490 or visit https://lnkd.in/gPwyD5d6 to connect.

P.S. Coach VJ - Certified Business Coach. Certified Marketer. DISC Analyst - the only 5-star reviewed Business and DISC Coach in the California Inland Empire. He works with all businesses that need a 2nd opinion on what is really happening in their organizations.

Before DISC: Intake Clients didn't convert into billable hours.
After DISC Training: 60% increase for billable Lawyer hours in <4 weeks.
Read more here...

#InlandEmpire #Temecula #Murrieta #Menifee #Lawyers #Coaching

Open article: How Inland Empire Lawyers Boost Billable Hours with DISC Communication Training by vj.focalpointcoaching.com

How Inland Empire Lawyers Boost Billable Hours with DISC Communication Training

Does your team speak the same language? (No, I don't mean English).

Miscommunication stalls growth. One team member focuses on results while another prioritizes accuracy. These different behavioral styles can create friction.

Clear communication leads to better outcomes:

- Reduce workplace conflict
- Improve project timelines
- Build stronger leadership trust

Stop guessing what your employees need. Learn the science of how they work best.

P.S. Ready to see how a DISC map can transform your team's dynamic? Let’s talk.

Volker Jaeckel has over 25 years of DISC Behavioral Analysis experience in Germany, Italy, United Kingdom, and the U.S. He identifies how your team members process information and interact with one another.

Contact us for a complimentary consultation.
Call (951) 518-9490
Visit https://lnkd.in/gPwyD5d6

Christopher found value in our DISC Behavioral Analysis workshop. Realtors rely on communication. Understanding how people process information allows you to adapt your style to meet client needs.

Christopher shared how this training changed his approach to interactions. He identifies behavioral cues faster now. This leads to stronger relationships and more closed deals.

What would change in your business if you understood every prospect better?

Our workshops provide:
- Improved team communication
- Faster trust building with clients
- Reduced friction in sales cycles
- Actionable insights for daily interactions

Call (951) 518-9490 or visit https://lnkd.in/gPwyD5d6 to schedule your team training.

P.S. Volker Jaeckel has over 25 years of DISC Behavioral Analysis experience in Germany, Italy, United Kingdom, and the U.S. He identifies how your team members process information and interact with one another.

Vivians.io

Founder and President of Vivians.io focused Spanish/English Translation: 

At Vivians.io, we're passionately redefining the intersection of AI and CRM to transform business operations. My journey as CEO has been an exhilarating blend of challenges and triumphs. Leading a minority woman-led team, we've pioneered AI-driven solutions tailored for SMBs, focusing on automations, communications, on HR, training, and knowledge bases. Our core mission is "Reimagining Time, Redefining Work," which we achieve through custom AI solutions and advanced training in AI technologies.

Key Achievements:

▶ Developed and implemented AI-assisted automations, significantly enhancing business efficiency for our clients.

▶ Spearheaded the creation of custom prompting services, offering a unique blend of personalization and technological innovation.

▶ Provided leadership training in AI applications, empowering businesses to harness the potential of AI in their operations.

▶ Successfully targeted and served a diverse range of sectors, including Commercial, Non-profits, Construction, and Education, primarily in the Temecula Valley, IE, and San Diego, CA.

▶ Ensured a measurable ROI for our clients, backed by our commitment to a money-back guarantee if the agreed timeframe is not met.

As we continue to grow and innovate, I remain committed to fostering a culture of human-centric work, leveraging AI, CRM, Data, and Automations to not just meet, but exceed the expectations of our clients.

Founder and CEO

Private School Company 

▶	Responsible for SEO, commercial photography, and customer service. 
▶	Managing and executing commercial photography projects and tracking and reporting on key ECOM metrics. 
▶	Responding to customer inquiries and requests in a timely and professional manner and provide support to team members with various administrative tasks.

Ecommerce Coordinator/Customer Service

Vivian's Transaltion

▶	Translating employee manuals, processes, and company documents for various customers and partners. 
▶	Accurately and concisely conveying complex information and adapting language and tone to suit the intended audience. 
▶	Effectively communicate with stakes holders in Spanish and English, both written and oral, and provide hands on customer support through the process.

Translator

Julian Charter School

▶	Short and long-term substitute teaching for all grade levels across two school campuses
▶	School SME for online learning platforms and technologies
▶	Developed effective lesson plans. Overall responsibility for publishing school yearbook 
▶	Led teacher appreciation week and President of school PTA
▶	Skilled in building positive relationships with students, teachers, and school staff

Substitute Teacher

Staples

Responsible for building relationships within new and existing B2B contract accounts. Growing my customer base to over 1MM annualized in the first year.
▶	Quickly learned product, pricing, and competition to effectively close sales
▶	Communicated and sold company values and services, in addition to program features and benefits.  Sold to multiple buyer levels
▶	Worked in conjunction with all Staples functional groups including Customer Setup, Pricing, Bid Support, E-Commerce, Customer Service, Fulfillment, Delivery, Operations, and 6 Lines of Business to properly coordinate sales activities 
▶	Met or exceeded activity metrics/ KPIs such as dials per day, appointments set per week and business reviews quarterly

Sales Representative

Genzyme Genetics

Responsible for overall client services for a regional genetics laboratory
▶	Processed incoming communications and inquiries from partners, doctors, and patients 
▶	Provided written and oral translation of genetic counselling to patients
▶	Coordinated delivery of lab results and specimens with 3rd party delivery services
▶	Processed and managed billing  as needed

Client Service Representative

As the Founder and CEO of Vivians.io, I am deeply invested in the intersection of AI and human-centric technology. My focus is not just on the technical prowess of AI but on creating solutions that are inclusive and bring people together. This approach stems from a firm belief that technology should augment human interaction, not overshadow it.

In my role spearheading business development, I am committed to understanding and meeting our clients' diverse needs. It's about building lasting relationships and translating those into AI solutions that not only meet but exceed expectations. I am also responsible for shaping our company culture and communication, ensuring that our brand consistently reflects our core values of inclusivity, innovation, and a focus on the human element.

My vision for Vivians.io is clear and ambitious: to develop AI solutions that empower businesses while keeping human experiences at their core. It's this fusion of technical acumen and a deep understanding of human needs that drives our mission forward in the AI industry.

Vivian Welsh

Thrilled to share that Vivians has been nominated for Bronze Business of the Year!


This recognition belongs to our team, our partners, and every customer who trusted us on this journey. We're grateful, we're energized, and we're just getting started. Thank you Temecula Valley Chamber of Commerce !

 #Grateful #TeamWork #MoreHumanWithAI

AI On Demand - Founder and President @ Vivians.io | AI + CRM + Data Driven Solutions

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The Battle

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Engagements

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