Volker Jaeckel

Key Account Consultant for Germany | B2B | D2C

Unstoppable Automotive Group

Marketing & Sales Leadership:
• Integration of transformative marketing strategies across 8 SoCal dealerships, I was instrumental in positioning Unstoppable Automotive as the fastest-growing Mercedes-Benz dealer in the Western region in 2020.

Digital Performance & ROI:
• We saw an unprecedented surge in key metrics: internet lead submissions increased by 39.2%, inbound calls rose by 89.8%, direct sales grew by 7.5%, paid search traffic expanded by 41%, display ads generated an 85% increase, and our email campaigns achieved an astonishing 2,155% growth.
• This digital prowess translated to tangible returns: a 300% ROI. We added a remarkable $2.16M, culminating in a robust $18M revenue for FY 2020.

Revenue Augmentation & Strategic Alliances:
• My strategic vision amplified service revenue from $302K to a commendable $1.2M. Similarly, parts revenue leaped from $181K to $496K.

Service Marketing & Competitive Edge:
• I architected a disruptive service marketing blueprint, targeting competitors within a 40-mile radius. This strategy was a resounding success, doubling our service hours from 3,172 to a staggering 6,200.

Digital Dominance:
• Under my guidance, the Group’s Audi, Volvo, Polestar, and Mercedes-Benz dealerships clinched the #1 spot on major search engines. 
• Our digital campaigns enhanced web traffic across the board: organic search by 81% and referrals by 30%. Social media engagement soared by 119%.

Innovative Tech Solutions:
• I championed the integration of cutting-edge AI tools, offering customers an immersive virtual car tour experience with our Sales Associates.

Industry Recognition & Accolades:
Audi USA lauded our content strategy. Furthermore, our digital initiatives caught the eye of Volvo N.A., cementing our reputation for digital excellence and becoming part of their Digital Advisory Board.

Head of Digital Strategy & Marketing – Mercedes-Benz, Audi, Volvo, Polestar, Jaguar, Land Rover

Impact Riverside County

Appointed as Innovation Consultant at MIC (Murrieta Innovation Center) in collaboration with the Murrieta/Wildomar Chamber of Commerce. Leading "Pitch Ascent," a structured pitch optimization and leadership program designed specifically to help local startups refine investor presentations, master storytelling, and scale effectively.

Key areas of focus include:
✅ Startup Pitch Development
✅ Investor Communication Strategies (DISC-based)
✅ Leadership & Scaling Tactics
✅ Innovation & Startup Coaching
✅ Local Startup Ecosystem Growth

Innovation Consultant

FocalPoint

Currently open to GLOBAL executive roles in automotive retail strategy, digital leadership, and group marketing transformation.

Business Coach for automotive, pharma, chemical, real state, B2B service industry & business owners

McKenna Motors

Digital Transformation:
• Spearheaded a comprehensive overhaul of McKenna Motors' digital marketing, business development, advertising, and internet sales strategy across nine prominent Los Angeles dealerships. In a remarkable span of just 70 days, I revitalized the Internet Sales Department and Business Development Center, positioning them as pivotal contributors to the dealership's total unit sales.
• My leadership acumen was further demonstrated as I adeptly managed a formidable team of 23 direct reports, with the fiduciary responsibility of a $12 million annual budget.

Analytical Insights & Financial Prudence:
• With a keen analytical approach, I unearthed suboptimal performance and fiscal inefficiencies. This insight led to the decisive elimination and subsequent replacement of the dealership group’s ad agency.
• I architected a digital roadmap, capturing an impressive $250K+ in marketing expenditures. This strategic move not only conserved resources but also bolstered conversions. My foray into paid advertisements yielded a stellar 172% ROI. Through meticulous optimization, I propelled our market penetration by 46%.

Branding Consistency & Market Expansion:
• I remained unwavering in my commitment to curating a consistent brand voice and tone. Through meticulously crafted messaging, we amplified our presence across all digital channels. While adhering to OEM compliance for new vehicles, I strategically targeted buyers outside the AOI for certified pre-owned cars. This initiative surged our traffic and expanded our outside-AOI inquiries by an impressive 23%.

Industry Recognition & Excellence:
• My endeavors did not go unnoticed. I was honored with group accolades for exceptional performance, notably the “Best-Selling Porsche Taycan EV-Dealership, SoCal Region,” based on our targeted email campaigns. 
• The “OEM Sales Regional Office” recognized our Internet Department's prowess, applauding our impressive close rate of 16.7% to 18% across diverse franchises.

Fractional CMO 

Kent Automotive

Strategic Advisory at Kent Automotive:
• In my pivotal role as an advisor at Kent Automotive, I was entrusted with the responsibility of meticulously defining and operationalizing the company's go-to-market blueprint and sales strategy. My strategic vision was laser-focused on driving new business avenues in the competitive German market. I successfully orchestrated the closure of annual service contracts with some of Germany's most prestigious automotive dealership conglomerates, cementing Kent Automotive's reputation as a trusted partner.

Sales Training & Team Empowerment:
• Recognizing the importance of a skilled and informed sales force, I undertook the initiative to provide hands-on training to a new brigade of 16 Regional Sales Managers. My training regimen was comprehensive, encompassing the nuances of consultative sales techniques. I was deeply involved in imparting knowledge and real-time sales scenarios, assisting these managers in navigating complex negotiations and closing pivotal contract opportunities. Under my mentorship, the team honed their sales acumen and imbibed the ethos of customer-centric selling.

Major Contract Acquisition:
• One of my most notable achievements during this tenure was securing an exclusive service contract for oils and lubricants. This was not just any contract; it was with the largest Mercedes-Benz dealer group located in the Southwest of Germany. Through a combination of strategic negotiations, understanding the client's core needs, and positioning Kent Automotive's unparalleled product quality, I was able to clinch this coveted contract. This partnership bolstered our revenue streams and positioned Kent Automotive as a preferred partner for premium automotive dealerships in the region.

National Key Account Manager | Chemical Industry | Contract | B2B

Universal Auto Group, Inc.

Internet Sales Process Transformation:
• At the forefront of innovation, I architected and seamlessly integrated a novel Internet Sales Process, revolutionizing the dealership group's sales paradigm. My vision was clear: a marketing plan heavily skewed towards digital at 80%, with traditional methods accounting for the remaining 20%.
• I introduced robust processes to quantify results precisely, ensuring every strategy's efficacy was measurable. My omnichannel campaigns were not just about reach but also about efficiency driving revenue with precision.
• Recognizing the importance of customer retention, I established a dedicated team comprising 14 direct reports. Our collective efforts bore fruit, generating an impressive $1M+ in additional sales in the inaugural year.

Sales Acceleration & Cost Efficiency:
• My strategic prowess was further demonstrated as I rolled out an innovative blueprint that not only turbocharged sales but also curtailed our annual marketing expenditure by a staggering $744K.
• I harnessed specialized software to amplify our service business. By astutely leveraging a database of over 20,000 existing customers, we witnessed a surge in repeat sales, cementing our position as a trusted automotive partner.

Training, Coaching & Lead Management:
• I believe in empowering teams. I imparted best practices training to a 27-strong Internet Marketing Department. I was a mentor, offering one-on-one coaching to Internet Managers, ensuring we attracted customers and sealed the deal.
• I introduced a stringent 180-second response limit for new leads, ensuring agility in our approach. This strategy and our efforts to bolster brand visibility expanded our purchase pipeline by an impressive 85%.

Branding & Digital Marketing:
• My segmented email campaigns were aggressive yet strategic, carving a distinct brand identity. Additionally, my Google AdWords campaign was a game-changer, doubling our site traffic in a mere 11 months.

Digital Marketing Director | B2C

TUNAP GROUP

U.S. Expansion Leadership for TUNAP
• Entrusted with spearheading TUNAP's ambitious U.S. expansion, a renowned German producer of automotive lubricants, aerosols, and cleaners. Armed with a robust $10M budget, I meticulously identified strategic U.S. operational locations. I forged pivotal distribution alliances and diligently navigated the regulatory landscape, ensuring timely submissions to all pertinent state and local government bodies.

Managing Director USA | Chemical Industry | Start-Up | B2B

CDK Global

Digital Marketing Ambassador | SaaS | B2B

Sons Automotive Group

eCommerce Marketing Director 

Jackson Acura

Internet Sales Director 

AUTOMOTIVE DIGITAL MARKETING LEADER | 24 YEARS U.S. MARKET EXPERTISE

I've spent over two decades transforming how luxury automotive brands connect with customers in the world's most competitive market. My greatest achievement? Leading Mercedes-Benz of Temecula to 30% market share growth during the 2020/2021 pandemic, recognized by MBUSA as the ONLY dealership worldwide that grew while others stagnated.

PANDEMIC SUCCESS STORY
- Generated $2.16M additional revenue during COVID-19
- Achieved 300% marketing ROI through AI-driven strategies  
- Increased service revenue by 297% and parts revenue by 174%
- Grew internet leads 39%, inbound calls 89%

HOLISTIC BUSINESS APPROACH & EXECUTIVE COACHING
I don't see dealerships as separate profit centers – I see them as symphonic business systems. As a Certified DISC Business Executive & Marketing Coach, I help C-level executives understand the correlation between R&D, Marketing, Sales, Service, and Customer Experience, using data analytics to optimize total organizational health.

BUSINESS COACHING & ACADEMIC LEADERSHIP
- Affiliate Business Coach: Randall W. Lewis Center for Entrepreneurship, CA 
- Executive in Residence Coach: California State University, San Marcos
- Founder & President: FocalPoint Business Coaching & Training Temecula Valley
- Featured Speaker: "Communication Breakthrough" & "DNA of an Entrepreneur" programs
- International coaching for automotive companies in Germany, Italy, and the U.S.

THOUGHT LEADERSHIP & SPEAKING
- Author: "The Digital Dealership" (2014) 
- Co-Author: "How to Survive and Thrive" (2024) with Reebok founder Joe Foster
- International Keynote Speaker: Autohaus eMarketing Days & DEKRA Gebrauchtwagentage (Germany), Internet Motors Milano, Digital Dealer Conferences
- Monthly workshops: Entrepreneurial Resource Center, Chamber of Commerce events

MULTI-BRAND EXPERTISE
Latest: Successfully managed 8+ luxury brands simultaneously - Mercedes-Benz, AMG, Sprinter, Audi, Volvo, Polestar, Jaguar, Land Rover with $4.8M budget responsibility.

CERTIFICATIONS
- Professional Certified Marketer® (American Marketing Association)
- Certified Digital Marketing Professional (Digital Marketing Institute, Dublin, IRL)  
- International Business Executive Coach (Brian Tracy International)
- Certified DISC Behavioral Analyst (FocalPoint International)

Currently seeking strategic leadership and digital marketing opportunities with progressive European automotive groups ready for digital transformation and executive development.

German Citizen | EU Work Authorized | Fluent German & English

Member of the Digital Sales & Marketing Advisory Board | B2B

➤ Serving an advisory role thru strategic reviews, suggestions, and program support to continuously enhance the quality of Volvo's national online exposure and programs.
➤ Consult Volvo's national manager suite through monthly meetings to enhance dealer network offerings.

ELUCIENT

Founder & CEO

Centific

Led Centific's marketing division through reorganization and transition from a BPO company to an industry leader in Generative AI.

Global Head of Growth Marketing

Agency marketing SME leading the transition of Blue Fountain Media’s clients to marketing services at Centific following company acquisition.

Developed and led GTM of marketing solutions pilots.

Group Director, Head of Marketing Services

Blue Fountain Media

Led a cross-discipline team of marketing specialists for Pactera EDGE’s NYC digital agency, Blue Fountain Media. 

Our client portfolio spans mid-market to Fortune 50 companies. The work we do is results-focused with a creative center.

As marketing lead, I’m responsible for all phases of a marketing engagement, from new business generation to measuring customer equity. Constantly on the lookout for new partnerships to complement our offering and develop new POVs in the industry.

Head of Integrated Marketing

Led campaign strategy and ideation across teams for a select portfolio of clients. Supervised and mentored employees within SEO, SEM, SMM, Content, & Digital PR/Influencer Marketing channels.

Director of Integrated Digital Marketing & PR

Led a team of SEOs, Content Developers/Strategists, and Digital PR/Influencer Marketing Specialists at a NYC digital agency. 

Redefined processes for competitor research, keyword conquesting, and quality inbound link acquisition. Updated standards as frequently as the industry changed. Sat sales meetings with Biz Dev, held discovery sessions with clients, assembled the right team members to develop strategy, presented concepts to business owners and investors, and oversaw team production for a select portfolio of brands.

Director of SEO, Content, & Digital PR

Bookspan, LLC

Responsible for leading a department of 13 marketers, designers, copywriters and product buyers during the transformation of 6 male-interest and 4 home and lifestyle book clubs into reaching a younger demographic of readers. 

Developed genre-specific blogs, contests, and communities to position unique online video and marketing collateral. Oversaw SEO and content efforts on newly developed Magento websites. Leveraged cross-promotional email and social media initiatives for both customer acquisition and retention. Revitalized print catalogs and collateral to save costs and increase offline conversions.

Marketing Lead for the migration and replatforming of 25 websites from legacy systems to Magento and the supervision of 9 marketers across the business throughout development, UAT and rollout. 

Bookspan (formerly Direct Brands) has served readers for over 90 years, and today online, with membership brands like Book of the Month Club.

Senior Director of Marketing, Head of Men's Interests

Oversaw Search Engine Optimization (SEO), Paid Search/Search Engine Marketing (SEM), and Social Media Marketing (SMM) acquisition channels for 26+ brands online; including Columbia House, Book-of-the-Month Club, and Doubleday Book Club.

Worked in coordination with Email, Direct Partners/Affiliates, Telemarketing, and Direct Mail marketing channel owners to align acquisition budget and provide consistent on-site experiences.

Senior Manager, Customer Acquisition Marketing (SEO & SEM)

Acme Media LLC

Developed and implemented brand building and marketing strategies for Acme Media's largest assets, including the creation of a 250+ strong network of bloggers and product reviewers, multiple Social Media Marketing channels and programs, Email Marketing for a subscription base of >80k purchasers, and SEO/SEM campaigns from inception to optimization.

Head of Marketing

Rue Gilt Groupe

Worked between production, buyers, and the marketing teams to coordinate priorities for product photography, copywriting, imaging, and promotions for a subsidiary of Rue Gilt Group, SmartBargains.com. Oversaw SEO for product copywriting.

Production Manager, Marketing

Coles Group

Designed and developed sales and marketing databases for visibility into demographics, purchase behavior, and an RFM of >200k online retail customers. Provided feedback and analysis to Coles-Myer's marketing team to influence website design and online marketing decisions, as well as cost saving measures with fulfillment. Transitioned all systems from Sydney to Melbourne and trained staff.

Marketing Analyst

20+ year strategist and team builder with a human-centric, data-influenced approach to connecting with customers. Perceptive to where business needs intersect with audience motivators. Born to lead with kindness, empathy, and humility.

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Volker Jaeckel

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