Generalist product designer, driven by curiosity and agency. I enjoy building products that make users love their everyday work a little more. Currently learning to design in code.

Viya Q.

PwC Canada

Product Designer

Evolution Cycles/Caledon Hills Cycling 

• Managed the eCommerce website to create a better shopping experience and increase sales year-over-year (YOY) by 15%.
• Designed and researched a library of cycling routes for an in-store display and its web counterpart. Customers found it to be a great resource. Web traffic increased by 11% during the display.
• Created multiple in-store customer ﬂows to engage customers and increase the units per transaction (UPT).

CX & eCommerce Specialist

ServiceEcho

• Led the design process and worked with the development team to improve both the mobile app and our Salesforce app experience to reduce the pain points our customers were having.
• Improved the company website by creating industry specific product feature pages to help the sales team increase customer acquisition by 10%.
• Contributed to the mobile design system and documentation ensuring the components were AODA compliant.

Communitech

• Worked in a client based setting during the COVID-19 pandemic to help small businesses improve their online presence.
• Helped rebrand a metaphysical eCommerce store and allow customers to find products faster through product collections. In turn, sales increased over the next year.
• Redesigned and developed the website of a French language tutoring company to improve product offerings and gain more clients.

UX/UI Designer

Digistream Print & Display

• Worked with clients through entire print process to execute ideas in Adobe CC alongside corporate branding.
• Responsible for printing operations and collaborating with peers for ongoing orders.

Assistant Designer

HubHead

• Redesigned and migrated website using Wordpress.
• Worked with corporate branding and stakeholders to produce an effective and functional website to support customers’ needs.
• Produced weekly written and graphic content while managing social media pages.

Marketing Specialist

The Rockport Company

Sales Associate

A hard-working and curious individual, who is passionate about research, human connections, and genuinely providing value to others through design.

taplio

The Battle

Viya Q.

Noah Trotman

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