I'm an avid web3 enthusiast and the brains behind Pontys, a hub for crypto and web3 learning.

From community building to brand strategy, I thrive in forging connections. With a foundation in Customer Support, I'm your go-to for satisfaction. Think of me as a brand + growth strategist, Discord pro, and DeFi advocate.

I'm also a Discord Expert, Security Auditor, and Community Mana with over three transformative years in the Web3 realm. Crafting audited Discord servers is my specialty—collaborating with founders, boosting communities, and sparking DeFi innovation.

Join my audacious journey of pushing web3 limits. Let's connect on personal brand consultation and growth strategy—it's my passion

Victory Adewojo

Yellow Card App

- Collate and verify necessary documentation from commercial and B2B clients in over 25 countries including francophone regions.
- Collaborate with cross-functional teams to analyze and improve business processes, resulting in a 60% increase in client onboarding efficiency.
- Conduct regular analysis to assess client blockers and onboarding bottlenecks, reducing churn rate and improving the onboarding process.
- Ensure compliance with regulatory guidelines, resulting in an 80% improvement in audit scores.

OTC Business Operations Specialist

Mara

- Developed and executed social media strategies, leading to an 80% increase in follower engagement and a 90% growth in the social media audience.
- Created and curated engaging content for various social media platforms.
- Utilized social media analytics tools to track key metrics and optimize campaigns.

Social Media Specialist

- Led a team of social media support analysts, reducing response times by 50% and improving customer satisfaction.
- Monitored social media channels for brand mentions and addressed potential PR issues.
- Analyzed support ticket data and generated regular reports for upper management.

Social Media Support Team Lead

- Utilized social listening tools to track brand mentions, sentiment, and emerging trends.
- Facilitated virtual events, webinars, and AMA sessions, increasing attendee participation by 75%.
- Cultivated and nurtured an engaged online community of about 30,000 members across all social media channels.

Community Manager

- Provided exceptional customer support through various channels, consistently maintaining an 80% customer satisfaction rating.
- Utilized CRM software to document and track customer interactions.
- Proactively identified opportunities for process improvements and customer experience enhancements, resulting in streamlined workflows.

Customer Support Specialist

Raaxo Synergy

- Developed and executed marketing campaigns, resulting in an 80% growth in website traffic and a 60% increase in lead generation.
- Conducted market research and competitor analysis.

Marketing Executive

Bank of Industry Limited

Provided comprehensive administrative support to the regional legal officer, managing calendars, filing system and coordinating meetings.

Administrative Assistant

Bright Network

- Completed the Business, Operations and Marketing Internship Experience by Bright Network
- Took part in skills sessions with Google, P&G, Enterprise and other top firms.
- Received good feedback on sample work simulating a real-world marketing task

taplio

The Battle

Victory Adewojo

Imaobong Isaac

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