Capital One

Product Lead

FAQulty

Founder

Amazon Web Services (AWS)

Senior Product Manager

JobsJobs

Key product: Onboarding solution for Gen
Ranked #1 by Founder institute in messaging, market research, and pitch delivery and mentioned by the World Economic Forum in Jobs Summit 2021.


 I launched JobsJobs to design better onboarding experiences for early-career talent. Education costs are out of control and off-track and everyone suffers. Why not use emerging EdTech to turn your first job into a career development opportunity?

Built a personalized B2B onboarding SaaS tool prototype aimed at Gen Z early-career talent

Founder/Product Lead

EF Education First

Global education travel leader since 1965, Switzerland-based
Key products: language training, educational travel, academic degree programs, cultural exchange, digital online learning solutions
52,000 employees worldwide, $10B annual revenue, presence in 50 countries

I led marketing strategy for 4 core products and restructured the marketing department at EF, uniting all marketing functions.

Head of Product Marketing

Skolkovo Institute of Science and Technology

Leading tech innovation & entrepreneurship university founded in partnership with MIT in 2011 to train next generation of science, technology and business leaders
2000 startups launched, 1500+ alumni

Created 4 digital education products on the Internet of Things managing a team of engineers and professors twice my age to condense their extensive knowledge and experience into a series of popular videos. Through this, I have learned to simplify complex topics and explain them in a way anyone would understand

Technical skills: visual storytelling (Microsoft Power Point, Canva, Adobe Photoshop & Illustrator), video editing (Camtasia), learning management systems, instructional design

Product Manager, E-learning

Global Conference on New Edu-Technologies #EdCrunch2018

EdCrunch is a global conference on education technology featuring Coursera, Minecraft EDU, Microsoft Education, Minerva University, Josh Bersin, Google, Wikipedia and others.

Product Manager, Education

I help you land a PM role with a non-traditional experience, without an MBA or tech background | ex-Amazon | Building FAQulty

When I landed a Product Manager role at Amazon, I: 

❌ Had just moved to the US from another country
❌ Didn’t have any other FAANG companies on my resume Never wrote a line of code in my life
❌ Didn’t have an MBA from a top school (or any other MBA)
❌ Didn’t graduate from an Ivy League university
❌ Failed 1 Amazon loop
❌ Had resume gaps and lots of diverse, all-over-the-place experiences 

Here is what helped me:

✅ Grit
✅ Work ethic
✅ Strong transferable skills   

And the truth is -  that’s all it takes. 

Everything else is nice to have.   

That’s why I built FAQulty. It’s a community-powered platform to help you:  

💪 Better Communicate Your Potential to employers 
💪 Package Your Expertise 
💪 Improve your job search strategy & interviewing skills 

👉 Check it out: https://joinfaqulty.com/

Victoria Rubanovich

PDMA Carolinas

-Lead program development for high-impact events, increasing member engagement by 25% through collaborative, skill-focused workshops tailored to product management needs.

-Curate content with cross-functional teams and industry experts, aligning with emerging trends to ensure relevance and value, fostering a knowledge-rich environment.

-Build partnerships with startups and industry leaders, providing hands-on experiences in product strategy and development, enhancing member learning.

-Utilize feedback loops to refine offerings, increasing event attendance and member satisfaction by 30% and aligning programs with PDMA’s mission.

Volunteer of Program Development

ABM Industries

-Manage 20+ electrical projects monthly, each up to $100K, achieving 95% stakeholder satisfaction by ensuring on-time, on-budget delivery through cross-functional coordination.

-Optimize workflows by developing standardized documentation and risk protocols, increasing efficiency by 20% and reducing delays.

-Enhance team performance using data-driven tracking tools, achieving 90% KPI compliance by identifying actionable insights and driving adjustments.

-Improve client alignment by collaborating with engineers and technicians on technical specifications, elevating service quality and retention.

Project Coordinator -Electrical Power Services  

RoundPoint Mortgage Servicing Corporation

-Led end-to-end management of 100+ monthly insurance and escrow claims, achieving 98% regulatory compliance through precise process oversight and timely fund disbursement.

-Streamlined disbursement processes, cutting claim resolution time by 30%, which boosted cash flow and increased customer satisfaction.

-Facilitated cross-functional collaboration with insurance providers and escrow teams, improving accuracy and reducing rework by 20%, ensuring seamless service integration.

-Enhanced workflows through data-driven analysis, identifying bottlenecks and implementing improvements that increased project completion rates.

Project Specialist -Insurance

-Developed a knowledge base for mortgage products, boosting first-call resolution by 45% and reducing onboarding time by 60%, enhancing customer satisfaction and operational efficiency.

-Collaborated with product and development teams to address customer pain points, leading to a 20% drop in service-related inquiries through streamlined workflows and improved user experience.

-Established customer support best practices aligned with regulatory standards, achieving a 95% customer satisfaction rate and ensuring consistent, compliant service.

-Monitored customer service KPIs, using data insights to drive process improvements that increased customer retention and loyalty.

Customer Experience Specialist

HireRight

-Managed onboarding for 20-30 accounts in drug screening and background checks, boosting customer satisfaction by 15% through proactive issue resolution and seamless implementation.

-Standardized screening processes with a compliance and user focus, reducing delays by 20% and improving service timelines, which increased customer retention.

-Implemented risk management strategies in project tracking, enhancing transparency and reducing delays, ensuring alignment with regulatory standards and building customer trust.

-Delivered data-driven insights on project metrics and client feedback, enabling senior management to make informed service improvements.

Associate Project Coordinator- Drug Health Services 

With a background in managing complex projects and a track record of success across multiple industries, I bring a results-oriented approach to driving operational efficiency and achieving strategic goals. I excel in overseeing budgets, developing KPI tracking systems, and collaborating cross-functionally to ensure project compliance and stakeholder satisfaction.

Key Highlights:

	-Project Oversight: Spearheaded 20+ projects monthly in electrical power services, valued up to $100K, enhancing client satisfaction to 95% and improving operational workflows by 20%.

	-KPI & Compliance Excellence: Developed high-compliance KPI tracking systems, driving transparency and alignment across teams while ensuring regulatory standards are consistently met.

	-Customer-Centric Solutions: Boosted customer satisfaction by implementing data-driven insights and streamlined processes, reducing resolution times by up to 30% and improving client retention in high-stakes environments.

My technical skills include Salesforce, SQL, Microsoft Office Suite, Google Workspace, Asana, Jira, and various CRM systems. Leveraging these tools, I create data-backed solutions that optimize workflows, foster client trust, and support strategic decision-making.

taplio

The Battle

Victoria Rubanovich

Jasmine Howie, MBA

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