#1 Female Creator Worldwide 🌎 | CEO & Founder of BetterMe, Health Coach, Harvard Guest Speaker, Forbes 30 Under 30. On a mission to create an inclusive, healthier world

With an Executive Program from Stanford University Graduate School of Business, my journey has led me to become the CEO & Founder of BetterMe. At BetterMe, we've achieved global recognition by focusing on inclusive, affordable, and fun wellness solutions. My competencies in analytical skills, strategy, and market research have been pivotal in driving our mission.

The BetterMe team is dedicated to promoting a healthy lifestyle that is accessible to all, from individual users to entire organizations. Driven by my belief in the transformative power of inclusive wellness solutions, we’ve developed innovative programs like anywhere pilates, yoga, and stress relief workouts. 

BetterMe now extends these solutions to workplaces, empowering companies to foster healthier, more productive teams. We are committed to transforming lives and building a culture that values diverse perspectives and empowers our community to lead healthier, more balanced lives!

Victoria Repa

Most people stay in “good enough” jobs for years.

And I used to be one of them:

I used to have a stable 9-to-6 office job. 
With a good salary and comfortable conditions.

Nothing was pushing me to change jobs.
Except my desire for something more.

So, I left a great job for a risky startup with no guarantees.

Sometimes, the hardest part is letting go of what’s familiar.
But starting over can lead to something more fulfilling.

Here’s why:

1) New Beginnings = Fresh Perspectives

Letting go allows you to approach challenges with renewed energy and a clear mind.

2) Resilience Over Perfection

Reinventing yourself strengthens resilience and adaptability.

3) Embrace Change

Every new chapter is a chance to redefine what success and happiness mean to you.

99% of people never leave “good enough” jobs for risky dreams.
But it’s never too late to become who you want to be.

Your next story might be the one you love the most. 🙏

♻️ If this resonates with you, share this post.

☝️ And follow me, Victoria Repa, for more.

Only about 36% of people in the world are emotionally intelligent.

But that’s what turns an employee into a leader.

We often think it’s about staying calm or being empathetic.
But it’s much more than that.

Here are 12 small but powerful steps to strengthen your emotional intelligence every day:

1/ Pause before you react.
The space between impulse and action is where wisdom lives.

2/ Name what you feel.
Emotions lose power when they’re recognized, not suppressed.

3/ Listen to understand, not to reply.
Most people hear. Few truly listen.

4/ Ask for feedback.
Growth begins where your blind spots end.

5/ Practice gratitude daily.
It trains your brain to focus on abundance, not lack.

6/ Take responsibility, not blame.
Owning your part builds trust. Shifting blame breaks it.

7/ Set boundaries.
That’s how you protect your energy and self-respect.

8/ Learn to say “no” calmly.
Peace often begins with a confident “no.”

9/ Be curious about others.
Take a genuine interest in your teammates, not just in their tasks.

10/ Regulate your stress.
You can’t think clearly when your nervous system is in chaos.

11/ Celebrate others genuinely.
Insecure people compete. Emotionally intelligent people uplift.

12/ Keep learning about yourself.
Self-awareness is a lifelong practice, not a destination.

We are what we repeatedly do:

↳ Emotional intelligence is a result of habit.
↳ Our development is a result of habit.
↳ Success is a result of habit.

And companies no longer seek the smartest. 

They hunt the most emotionally intelligent.

♻️ Save this cheat sheet with daily practices to help you become a top performer.

📌 For more valuable insights, follow me — Victoria Repa | BetterMe CEO & Founder.

Friendly Reminder:

No matter your title or salary — be kind!

People won’t remember your title.
They’ll remember how you made them feel.

Here’s the thing:

Kindness doesn’t weaken your authority.
It strengthens it.

But too many leaders forget this.

They confuse success with power.
Control.
Ego.

But real success?

↳ It’s about trust.
↳ It’s about inspiration.
↳ It’s about showing compassion, even when you don’t have to.

Leadership isn’t just about hitting targets.
It’s about helping others reach their potential.

And it all starts with one thing:

Kindness.

♻️ Share this with your network to spread the importance of kindness in the workplace.

☝️ Follow me Victoria Repa (BetterMe CEO & Founder) for more insights on leadership, mindset, and culture.

Confidence isn’t about knowing everything.

It’s about trusting that you’ll figure it out.

Early in my career, I was deeply insecure.
I shut down whenever:

– I didn’t know the “right” answer.
– I lacked experience in something.
– I didn’t understand certain terms.

But over time, I realized something important:

Everyone starts their business from zero.
You can’t have all the answers or experience from day one.

But what you can do — is figure it out.

Real confidence looks different:

↳ It’s showing up even when you’re unsure.
↳ It’s asking questions instead of pretending to know.
↳ It’s trying, failing, and trying again — without letting doubt define you.

The leaders who grow the fastest aren’t the ones who “know it all.”

They’re the ones who stay curious and adaptable.

So next time you’re doubting yourself, remember:

You don’t need every answer to move forward.
You just need the courage to start.

Confidence isn’t built by certainty.
It’s built by progress.

What’s one thing you’ve learned by figuring it out as you went?

♻️ Repost if this resonates with you.

📌 For more valuable insights, follow me — Victoria Repa | BetterMe CEO & Founder.

No matter your title or salary, be kind.

90% of managers ignore this superpower. 
And they lose their best people because of it.

Kind leaders don’t just inspire performance.

They create psychological safety:
the space where people feel seen, trusted, and motivated to grow.

Here are 7 traits that define them:

1) Calmness 
They bring clarity when things get chaotic.

2) Gratitude 
They recognize effort, not just outcomes.

3) Boundaries 
They’re kind, but never at the expense of integrity.

4) Humility 
They celebrate others more than themselves.

5) Patience 
They let people grow at their own pace.

6) Respect 
They treat everyone equally, no matter the title.

7) Empathy 
They understand before they judge.

The world doesn’t need more loud leaders.

It needs more kind ones:

↳ who lead with consistency, not control,
↳ who leave a mark that heals, not a scar,
↳ who build trust before they demand performance.

Because kindness in leadership isn’t weakness.
It’s emotional strength in action.

Which of these traits do you value most in a leader?

♻️ Share this list with your network to spread kindness.

📌 For more valuable insights, follow me — Victoria Repa | BetterMe CEO & Founder.

Some bosses will sacrifice a win…

just because they fear winners on their team.

Let me explain.

Not every boss is a leader. 
Some hold authority, but lack confidence.

And when insecurity hides behind power… 
it doesn’t lead, it controls.

Insecure bosses don’t fear bad employees. 
They fear the strong ones.

Here are the types they fear most:

1/ The one who speaks truth.

2/ The one who takes initiative.

3/ The one who knows their worth.

4/ The one who stays calm.

5/ The one who asks questions.

6/ The one who sets boundaries.

7/ The one who values growth.

8/ The one who leads without the title.

9/ The one who owns mistakes openly.

10/ The one who learns fast.

11/ The one who asks “why?”.

12/ The one who can walk away.

Confident leaders don’t fear confident people.

They build them. 
They nurture them.

And they’re proud to have the smartest, 
most skilled people on their team.

Which type of leader have you worked with: 
the one who fears strength or the one who multiplies it?

♻️ Share this with your network. 

☝️ For more valuable insights, follow me, Victoria Repa

Kindness in leadership isn’t weakness.

It’s smart leadership, the kind 90% of bosses still ignore.

(And I used to be one of them)

Because no matter your title or salary:
people always remember how you made them feel.

Here are 12 simple ways to bring kindness into your workplace every day:

1/ Send a thank-you email to a helpful colleague.

2/ Compliment a coworker’s effort or work.

3/ Offer to grab coffee for someone working hard.

4/ Praise someone’s idea in a meeting.

5/ Invite a new coworker for lunch or coffee.

6/ Share a useful resource with your team.

7/ Highlight a colleague’s expertise in public.

8/ Check in on a stressed coworker.

9/ Thank your manager for their support.

10/ Write a quick LinkedIn recommendation.

11/ Bring in a small treat for your team.

12/ Simply smile and greet everyone warmly.

Kindness costs nothing,
but it can change everything.

Teams don’t just follow strategy.
They follow culture.

And culture is shaped by the small things you do daily.

Be the leader who makes kindness the norm.

♻️ Share this post to spread kinder workplaces.

📌 Follow me Victoria Repa for more insights on leadership, growth, and culture.

Kindness isn’t soft.

It’s smart leadership.

Because no matter your title or salary:

people always remember how you made them feel.

Here are 12 simple ways to bring kindness into your workplace every day:

1/ Send a thank-you email to a helpful colleague.

2/ Compliment a coworker’s effort or work.

3/ Offer to grab coffee for someone working hard.

4/ Praise someone’s idea in a meeting.

5/ Invite a new coworker for lunch or coffee.

6/ Share a useful resource with your team.

7/ Highlight a colleague’s expertise in public.

8/ Check in on a stressed coworker.

9/ Thank your manager for their support.

10/ Write a quick LinkedIn recommendation.

11/ Bring in a small treat for your team.

12/ Simply smile and greet everyone warmly.

Kindness costs nothing,

but it can change everything.

Teams don’t just follow strategy.

They follow culture.

And culture is shaped by the small things you do daily.

Be the leader who makes kindness the norm.
__

Victoria Repa
BetterMe

Motivation can get you started. 

But only discipline keeps you going.

We all love the rush of new beginnings. 
That spark of motivation that makes everything feel possible.

We buy the planner. 
Start the project. 
Set the goals…

And then reality hits:

↳ Energy drops. 
↳ Motivation fades. 
↳ Excuses grow louder.

That’s where 90% of people stop.

But those who keep going, 
they don’t rely on motivation.

They rely on discipline.

Because discipline means:

➤ Doing small things right, over and over again. 
➤ Trusting consistency more than inspiration. 
➤ Keeping promises you made to yourself. 
➤ Choosing progress over perfection.

Motivation is emotion. 

Discipline is structure.

So if you want lasting growth, in business, health, or leadership…
build systems that don’t depend on how you feel.

Because the goal isn’t to stay motivated. 
It’s to stay committed. 
Daily.

One quiet disciplined step at a time.

What helps you stay disciplined when motivation fades?

🔁 Share this with someone who needs to hear it.

📌 And follow me, Victoria Repa, for more on mindset, leadership, and growth.

Motivation can get you started.
But only discipline keeps you going.

Victoria Repa
BetterMe

Most managers fear losing their best people.

And that’s exactly what drives them away.

 → They avoid investing in learning,
worried their employees might outgrow their role.

 → They criticize but rarely praise,
afraid their team might realize they deserve more.

 → They lead with control and manipulation,
hoping shame will keep people from leaving.

But here’s the truth:

If you’re afraid to grow your people,
you’re already losing them.

Great leaders focus on building the best, not holding them back.

↳ They invest in their team’s growth.
↳ They celebrate progress, not just results.
↳ And they lead with trust, not fear.

Because when you give your team your best,
they show up with their best.

And that’s a win-win.

Train people well enough so they can leave.
Treat them well enough so they don’t want to.

The best leaders aren’t afraid of losing top talent.
They know how to grow more.

Let them rise.
Make them feel safe to stay.

Loyalty isn’t bought. 
It’s built!

♻️ Share this with your network to inspire better leadership.

☝️ Follow me Victoria Repa (BetterMe CEO & Founder) for more insights on leadership, mindset, and culture.

70% of employees feel their bosses need to get the memo on keeping work-life upbeat. (Deloitte Report)

It's a wake-up call to stop the burnout culture.

For many years, it was okay, 
even commendable.

Now it's 12 signs of burnout culture that we need to address:

1) Pushing oneself to the limit to maintain high productivity.

2) Regularly working overtime, including weekends.

3) Always being available, even during off-hours.

4) Downplaying stress as just “part of the job.”

5) Striving for perfection in every task, big or small.

6) Saying “yes” to every request or project.

7) Feeling guilty for taking breaks, vacations, or prioritizing self-care.

8) Battling imposter syndrome and feeling like a fraud.

9) Isolating oneself from social interactions due to work commitments.

10) Constantly seeking approval and recognition from others.

11) Overidentifying with work or career success.

12) Losing passion for work that was once fulfilling and enjoyable.

Burnout is NOT a sign of hard work and productivity.

It's a sign that you've lost balance and need to restore it.

Keep your fire burning bright in your work,
but never at the cost of your well-being.

♻️ Share this important message with your network to help end the tolerance of burnout culture.

☝️ And follow me Victoria Repa for more.

Feedback isn’t scary.

Not asking for it is.

Most people think growth comes from more experience, 
more responsibility, more time in the role.

Real growth?
It comes from asking better questions.

Because feedback isn’t just something you receive.
It’s something you invite.

And the quality of your questions determines the quality of your growth.

Here are 7 questions that turn feedback into real transformation:
(for you, your team, and your leadership)

1/ What’s working well that I should do more of?
If you want to identify your strengths and amplify their impact.

2/ What’s one thing I could do differently to make a bigger impact?
If you need to know which small shifts could multiply your results.

3/ How does my communication make you feel: supported or pressured?
If you want to lead with emotional intelligence.

4/ What strengths do you see in me that I might overlook?
If you want to unlock your full potential.

5/ What’s one habit I should unlearn to be more effective?
If you want to remove the patterns that hold you back.

6/ What do you need from me to perform at your best? 
If you want to understand what support your team needs to succeed.

7/ What’s one thing I can start doing tomorrow to grow as a leader? 
If you want to turn feedback into a small daily action.

The best leaders aren’t the ones with all the answers.

They’re the ones who ask the questions that open doors.

Invite feedback.
Make it safe.
Act on it.

And you’ll grow faster than you ever expected.

Which of these questions would you add to your next feedback conversation?

♻️ Share this to help others grow through better questions.

☝️ Follow Victoria Repa for more insights on leadership, mindset, and culture.

7 Questions That Turn Feedback Into Growth 1. What’s working well that I should do more of? 2. What’s one thing I could do differently to make a bigger impact? 3. How does my communication make you feel: supported or pressured? 4. What strengths do you see in me that I might overlook? 5. What’s one habit I should unlearn to be more effective? 6. What do you need from me to perform at your best? 7. What’s one thing I can start doing tomorrow to grow as a leader?

QuoteWizard

I make outbound and take inbound calls from customers applying for insurance. I assist with providing the best insurance options for their needs. After asking a series of qualifying questions, I connect callers with an insurance company that will attempt to provide clients with an insurance policy best suited for their needs.

Customer Service Representative

Signify Health

Achieved an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain, and schedule a free in-home or virtual health evaluation with a provider. 
Follows 20+ approved scripts, ensure members understand and are comfortable with the terms, and respond to rebuttals persuasively and with professional courtesy.
Presents a positive, professional, and high energy approach to clients, health plan members, and team members.
Meets daily goals set by the department (i.e., 300-400 outbound dials per day, 24 appointments set per day, shift and attendance policy adherence, quality targets, etc.) in an office or remote environment.
Adjust, reschedule, and cancel appointments with both members and contracted providers, as requested.
Monitors performance results including appointments, calls, handle time, and productivity using designated reporting systems.
Reports member complaints and escalations immediately to Member Engagement Managers.
Participates in peer side-by-side coaching as needed.
Follows HIPAA and other security and privacy guidelines when handling protected health information accessed during normal work activities.

Member Engagement Coordinator 

Ovation Credit Services, Inc.

Successfully achieved top KPI scores, reflecting excellent customer service and credit repair advisory skills. Initiated and implemented efficient procedures to expedite responses, enhancing team collaboration and productivity. Demonstrated leadership by team management.

CLIENT EXPERIENCE ADVISOR

The TJX Companies, Inc.

𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗹𝗲 𝗳𝗼𝗿 𝗽𝗿𝗼𝗺𝗼𝘁𝗶𝗻𝗴 𝗮 𝗵𝗶𝗴𝗵𝗹𝘆 𝘀𝗮𝘁𝗶𝘀𝗳𝗶𝗲𝗱 𝗮𝗻𝗱 𝗿𝗲𝘄𝗮𝗿𝗱𝗶𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗵𝗼𝗽𝗽𝗶𝗻𝗴 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝘁𝗼 𝗲𝗻𝘀𝘂𝗿𝗲 𝗿𝗲𝗽𝗲𝗮𝘁 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀.  𝗟𝗲𝗮𝗱 𝗯𝘆 𝗲𝘅𝗮𝗺𝗽𝗹𝗲 𝗮𝗻𝗱 𝗲𝗻𝗴𝗮𝗴𝗲 𝗮𝗻𝗱 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁 𝘄𝗶𝘁𝗵 𝗮𝗹𝗹 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗶𝗻 𝗮 𝗳𝗿𝗶𝗲𝗻𝗱𝗹𝘆, 𝗰𝗼𝘂𝗿𝘁𝗲𝗼𝘂𝘀 𝗺𝗮𝗻𝗻𝗲𝗿.
•	Oversee a team of Store Associates and Cashiers at the Front End and ensure the education and executive of proper ringing sequence and promotion of all loyalty programs
•	Train Store Associates and Cashiers on personalizing the customer transaction experience
•	Demonstrate the company’s R.E.A.C.H. philosophy (Remember Everyone Affects Customer Happiness)
•	Address customer concerns and issues in a prompt and efficient manner, ensuring a positive resolution
•	Update Store Associates and Cashiers on customer surveys, feedback, store goals, charity campaigns, and other initiatives
•	Train and mentor Store Associates and Cashiers on the Front End Smart principles and Best Methods to utilize appropriate company resources and tools
•	Partner with Management on the current training needs of Store Associates and Cashiers to increase effectiveness
•	Communicate accurately and effectively with Management, Store Associates, and Cashiers when setting and addressing priorities and provide periodic progress updates 
•	Monitor POS systems and ensure adequate POS staffing coverage calling for backup Store Associates and Cashiers as needed
•	Maintain a clutter free shopping environment and ensure merchandise returns are processed properly before returning to the sales floor
▶ 𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀:
•	Routinely receive positive customer feedback and high performance scores in customer surveys
•	Ability to detect fraudulent transactions, switched tickets, mismate items saving company thousands of dollars 
•	Partner with Loss Prevention teams to prevent theft

CUSTOMER EXPERIENCE COORDINATOR

Office of Dr. Wallizada

𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗹𝗲 𝗳𝗼𝗿 𝗮𝗻𝘀𝘄𝗲𝗿𝗶𝗻𝗴 𝗶𝗻𝗰𝗼𝗺𝗶𝗻𝗴 𝗰𝗮𝗹𝗹𝘀, 𝗱𝗶𝗿𝗲𝗰𝘁𝗶𝗻𝗴 𝗰𝗮𝗹𝗹𝘀 𝘁𝗼 𝗮𝗽𝗽𝗿𝗼𝗽𝗿𝗶𝗮𝘁𝗲 𝘀𝘁𝗮𝗳𝗳, 𝗴𝗿𝗲𝗲𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝗰𝗵𝗲𝗰𝗸𝗶𝗻𝗴 𝗶𝗻 𝗮𝗹𝗹 𝗽𝗮𝘁𝗶𝗲𝗻𝘁𝘀 𝗳𝗼𝗿 𝗼𝗳𝗳𝗶𝗰𝗲 𝗮𝗽𝗽𝗼𝗶𝗻𝘁𝗺𝗲𝗻𝘁𝘀, 𝗶𝗻𝗰𝗹𝘂𝗱𝗶𝗻𝗴 𝗽𝗮𝗽𝗲𝗿𝘄𝗼𝗿𝗸 𝗳𝗼𝗿 𝗽𝗮𝘁𝗶𝗲𝗻𝘁𝘀 𝘁𝗼 𝗳𝗶𝗹𝗹 𝗼𝘂𝘁, 𝘀𝗰𝗮𝗻𝗻𝗶𝗻𝗴 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗰𝗮𝗿𝗱𝘀, 𝗲𝗻𝘁𝗲𝗿𝗶𝗻𝗴 𝗮𝗹𝗹 𝗱𝗲𝗺𝗼𝗴𝗿𝗮𝗽𝗵𝗶𝗰 𝗶𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗶𝗻𝘁𝗼 𝘁𝗵𝗲 𝗲𝗹𝗲𝗰𝘁𝗿𝗼𝗻𝗶𝗰 𝗵𝗲𝗮𝗹𝘁𝗵 𝗿𝗲𝗰𝗼𝗿𝗱, 𝗲𝗻𝘁𝗲𝗿𝗶𝗻𝗴 𝗿𝗲𝗳𝗲𝗿𝗿𝗮𝗹𝘀 𝗳𝗼𝗿 𝗼𝗳𝗳𝗶𝗰𝗲 𝘃𝗶𝘀𝗶𝘁𝘀 𝗶𝗻𝘁𝗼 𝗘𝗠𝗥, 𝘀𝗰𝗮𝗻𝗻𝗶𝗻𝗴 𝗳𝗼𝗿 𝘀𝘁𝗮𝗳𝗳 𝗮𝘀 𝗻𝗲𝗲𝗱𝗲𝗱, 𝗮𝗻𝗱 𝘄𝗼𝗿𝗸𝗶𝗻𝗴 𝗰𝗹𝗼𝘀𝗲𝗹𝘆 𝘄𝗶𝘁𝗵 𝗽𝗵𝘆𝘀𝗶𝗰𝗶𝗮𝗻𝘀 𝗮𝗻𝗱 𝘀𝘁𝗮𝗳𝗳.

MEDICAL RECEPTIONIST

The Cleveland Clinic

𝗪𝗼𝗿𝗸𝗲𝗱 𝗶𝗻 𝗮 𝗳𝗮𝘀𝘁 𝗽𝗮𝗰𝗲𝗱 𝗰𝗹𝗶𝗻𝗶𝗰 𝗮𝗻𝗱 𝗼𝗽𝗲𝗿𝗮𝘁𝗲𝗱 𝗺𝗲𝗱𝗶𝗰𝗮𝗹 𝗲𝗾𝘂𝗶𝗽𝗺𝗲𝗻𝘁, 𝗰𝗼𝗹𝗹𝗲𝗰𝘁𝗲𝗱 𝘀𝗮𝗺𝗽𝗹𝗲𝘀 𝗳𝗿𝗼𝗺 𝗽𝗮𝘁𝗶𝗲𝗻𝘁𝘀, 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝗱 𝗽𝗮𝗽𝗲𝗿𝘄𝗼𝗿𝗸 𝗮𝗻𝗱 𝗳𝗼𝗿𝗺𝘀, 𝗮𝗻𝗱 𝗽𝗿𝗼𝘃𝗶𝗱𝗲𝗱 𝗴𝗲𝗻𝗲𝗿𝗮𝗹 𝗮𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲 𝘁𝗼 𝗥𝗡𝘀 𝗮𝗻𝗱 𝗗𝗼𝗰𝘁𝗼𝗿𝘀.

CLINICAL TECHNICIAN

Office Team Staffing

𝗛𝗮𝗻𝗱𝗹𝗲𝗱 𝗮 𝘃𝗮𝗿𝗶𝗲𝘁𝘆 𝗼𝗳 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 𝘁𝗮𝘀𝗸𝘀 𝘀𝘂𝗰𝗵 𝗮𝘀 𝗰𝗮𝗹𝗲𝗻𝗱𝗮𝗿 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗯𝗶𝗹𝗹𝗶𝗻𝗴, 𝗶𝗻𝘃𝗼𝗶𝗰𝗲𝘀, 𝗽𝘂𝗿𝗰𝗵𝗮𝘀𝗲 𝗼𝗿𝗱𝗲𝗿𝘀, 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗲𝗱 𝗼𝗳𝗳𝗶𝗰𝗲 𝗳𝗶𝗹𝗶𝗻𝗴, 𝗱𝗶𝗿𝗲𝗰𝘁𝗲𝗱 𝗰𝗮𝗹𝗹𝘀, 𝗶𝗻𝗾𝘂𝗶𝗿𝗶𝗲𝘀, 𝗮𝗻𝗱 𝗰𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗲𝗱 𝘃𝗶𝘀𝗶𝘁𝗼𝗿𝘀 𝗮𝗻𝗱 𝗴𝘂𝗲𝘀𝘁𝘀.

RECEPTIONIST

Change Champion * 20 * years Interpersonal skills * delivering 5 Star reviews * Member Engagement *

✅️ I am dedicated to helping others. As a child I would try to heal people. I carry that passion to improve customer satisfaction. ⭐️

    ✅️ At Quote Wizard, by Lending Tree I assist customer to find their best insurance options while providing my stellar customer service. My role involves utilizing  persuasive, communication skills and professional courtesy and empathy to explain the process to members. ⭐️

      ✅️The sucess in this role builds upon my previous experience as a Senior Case Advisor, where I honed my advisory skills, leadership, and conflict management skills during escalated calls.  I maintained the top KPI performance metrics for the company for 8 out of 12 months out of 100 advisors.  I exceeded my clients expectations and received weekly BBB reviews expressing extremely positive feedback from my clients. ⭐️

     ✅️ At Signify Health, my dedication was reflected in achieving and maintaning high performance metrics, such as surpassing daily goals of 300-400 outbound calls and securing 25 appointment per day. ⭐️

     ✅️ As head cashier at TJ Maxx I lead by example and engaged with all customers in a friendly and courteous manner.  I also contributed to the company's R.E.A.C.H. philosophy, which stands for Remember Everyone Affects the Customer happiness. ⭐️

    ✅️ I am certified in Empathy for Customer Service Professionals and The Art of Leadership.   
 Please email me at williams.kristi@yahoo.com. Let me deliver 5 ⭐️ star reviews for your company.

Kristi D. Williams 🌟 Customer Service Professional 🌟

I am grateful for LinkedIn, my incredible network, and the continuous learning that has allowed me to get to know myself better on this journey. 🌄

Kristi D. Williams   🌠 Customer Service Professional 🌟

✅️ I will convert customer experiences into 5 star reviews for your company ✨️ Community builder ✨️ Empathetic team lead, forever curious as I heal the world one person at a time ✅️ 🐈 mom

My favorite word right now is peace. I am done striving for perfection. I am done burning myself out trying to give 110% at work everyday. Some days my energy level may be at a 90%. That is okay. I am learning to protect my peace. I know God will take care of things. Worry is just a waste of energy. 💫
How do you protect your precious peace? 🤔

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Victoria Repa

Kristi D. Williams 🌟 Customer Service Professional 🌟

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The Battle

Victoria Repa

Kristi D. Williams 🌟 Customer Service Professional 🌟

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Victoria Repa's LinkedIn Performance

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