Dynamic leader skilled in elevating customer experiences and fostering business growth, specializing in innovative client relationship and retention strategies.

+17 years XP in: Customer Success, Product Management, Marketing, Leadership in international environment.

Skills:
- Customer relationship management
- Analysis & improvement of customer satisfaction Development of retention strategies
- Product strategy and launch
- Pre-sales, technical demonstrations, onboarding International business development Implementation and monitoring of KPIs
- Pitching and public speaking
- Market Research & personas
- Community management
- Team management
- Crisis management

Tools:
Product - Figma, Jira, Linear, Miro, Amplitude, Trello, Slack,Teams, Mixpanel
Marketing - GA, GTM, Hubspot, Webflow, Notion, Zapier, Growth tools
Customer - CRM Hubspot/Pipedrive, Typeform, Zendesk, NPS scoring, Loom, Skalin (notions)

Soft skills:
Leadership and team management Structured and organised
Empathy and active listening Team spirit
Proactive and highly motivated Excellent oral presentation skills Problem-solving and conflict resolution

Marie Verchere

Arnaud & Alexis

Because our definition of influence is the meeting of a message to an audience, we build networks and communities for C-level on their LinkedIn page and we create content telling professional stories to engage and have an influence in their field.

In 6 years, Arnaud & Alexis has helped more than 300 clients to improve their personal branding, employer branding and business leads generation.

We also do LinkedIn training session to help people being autonomous and efficient on the social media.

Please contact me, I would be happy to help ;)

Cofounder

Impact Business Angels

Business angel 

Incubateur HEC

Mentor - LinkedIn expert for startups

Paris-Dauphine

Mentor

lifeina

Aujourd'hui en France des millions de personnes souffrent de maladies chroniques qui les rendent prisonnières de leur traitement. Nous parlons de diabète, de sclérose en plaques, de la maladie de Crohn, de polyarthrite, d'hémophilie, etc, qui nécessitent de stocker les médicaments au froid, souvent entre 2 et 8°C. 

C'est pourquoi nous avons décidé de créer LifeinaBox, le plus petit frigo connecté au monde, leur permettant de stocker et de transporter leur traitement, leur rendant une autonomie dans leur quotidien.

Lauréat du Web Summit 2017

Head of Customer Care

Synchrone Technologies

Mission de PMO chez BNP PARIBAS - Risk Function
- Pilotage budgétaire
- Construction et mise en place de la gouvernance
- Coordination et gestion du portefeuille projets

Senior Consultant

PB Consulting Group

Mission de réduction des coûts chez AXA Tech

Management Consultant

Constantin New York

Audit de filiales américaines de grands groupes français (JCDecaux, Bernardaud, Lalique)

Financial auditor

KPMG

With a financial background, I have worked 6 years in financial audit and consulting.

In 2016, willing to give more sense to my professional engagement and to see with my own eyes the impacts of my work, I cofounded with Arnaud Bovière, LinkedIn expert, an influence agency specialized on LinkedIn.

For 6 years now, we have help C-levels to build communities, influence, personal branding, employer branding through community management and workshops for more than 300 clients.

Our pleasure? To write professionnal stories about women and men working for our clients.

taplio

The Battle

Marie Verchere

Alexis Choukroun

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?