Heex Technologies

Extended company operational runway by 4 months through strategic cost-saving initiatives and
process optimization during funding transition

Increased departmental productivity by 10% through implementation of performance tracking
systems and workflow management processes

Generated €10,000 in cost savings through development and execution of internal training
programs, eliminating external consulting costs

Established comprehensive operational infrastructure including finance, HR, marketing
operations, and performance metrics frameworks

Managed end-to-end compliance operations including GDPR, legal requirements, insurance, and
international subsidiary oversight

Led cross-functional teams across 38-person organization, directly managing Finance, HR, and
Customer Success department heads

Operations Manager

Infinite Age

Managed end-to-end ecommerce operations including Amazon marketplace optimization,
Shopify platform management, and multi-channel inventory coordination

Led P&L operations for $8M annual revenue ecommerce company, managing 40-person team
with 4 direct reports across Finance, Customer Success, and Operations

Optimized Amazon listings and marketplace performance, implementing SEO strategies and
inventory management systems that improved sales conversion and operational efficiency

Developed cost optimization strategies and process improvements resulting in improved profit
margins and streamlined fulfillment operations

Coordinated international shipping, customs clearance, and compliance management across
multiple geographic markets and sales channels

Head of Operations

MiMoto (Acquired by Helbiz)

Managed city-wide operations rollout for mobility technology platform, including fleet
management and demand forecasting

Led cross-functional projects coordinating with Global Marketing, CRM, Community
Engagement, Product, and Legal teams

Implemented operational systems for warehouse management, GPS tracking, and IoT
connectivity for mobility fleet operations

Sid Mashburn and Ann Mashburn

Managed inventory operations for 4,000+ SKUs across 5 retail locations, achieving 90%+
On-Time-In-Full delivery performance through advanced planning systems (SAP, Excel)

Reduced inventory shrinkage from 15% to 1% through implementation of retail management
software, process controls, and loss prevention systems

Generated $4,000 monthly cost savings through process improvements in shipping and receiving
operations

Implemented retail management technology across geographically dispersed locations, ensuring
operational consistency and performance standards

Led cross-functional teams in inventory planning, merchandise coordination, and multi-location
operations management

Operations & Inventory Manager

The Princeton Review

Reduced operational expenses by 50%, generating $52,000 in cost savings through vendor
negotiations and process optimization

Managed operations and resource allocation for 120+ employees across Maryland, Virginia, and
DC locations

Generated $4,000 monthly cost savings through process improvements in shipping and receiving
operations

Implemented staffing optimization and training programs resulting in improved operational
efficiency and cost reduction

Operations Coordinator

Kendra Scott

Fashion Accessories

Managed 2,000+ SKU inventory operations in luxury retail environment, achieving region’s #1
ranking for loss prevention (<0.3% shrinkage)

Led operational setup for 4 new store openings, including staff training, inventory systems, and
process implementation

Operations Assistant

Managed complex supply chain operations and vendor coordination for projects with budgets up
to $1 million.

Coordinated international logistics including shipping, customs clearance, and multi-vendor
operations for time-sensitive deliverables

Led cross-functional teams of 300+ professionals in resource planning, timeline management, and
perational execution

Implemented operational frameworks for international coordination, compliance management,
and stakeholder relationship management

Operations Specialist

Operations manager with 10+ years scaling from assistant to head of operations across retail, ecommerce, and technology industries.

- Led P&L operations for $8M revenue company managing 40-person teams
- Delivered $500K+ cost savings through process optimization and strategic initiatives  
- Expert in multi-channel operations: Amazon, Shopify, traditional retail, and supply chain management

Currently seeking Operations Manager roles in the Paris retail market.

Now based in Paris, I’m focused on helping brands across Europe scale efficiently and sustainably. Fluent in English and Spanish, with advancing French, I bring a global perspective and a proven record of impact. 

My goal: to transform operations into a competitive advantage for brands that lead the future of retail.

Vashti Joseph

Edge (formerly EyeRate)

Senior Operations & Human Resources Manager

Review Wave

Chief Operating Officer

Director Of Operations

Elwood Staffing Services, Inc.

On-Site Specialist, CSP

Staffing Manager, CSP

The Vitamin Shoppe

Assistant Store Manager

Crew Carwash

Compliance & Student Services

Intern

I am currently operating as the Senior Operations and Human Resources Manager for Edge, developing and overseeing all functions of the HR and Operations departments, implementing and optimizing all SOPs, overseeing our client journey from first touch on, heading our churn initiative to ensure optimal client experience, overseeing collections and financial efficiency, consulting on business operations, and ensuring all team members know we are keeping the HUMAN in Human Resources. 

Previously, I was the Chief Operating Officer of a B2B SaaS startup (5x Inc 5000!) where I spearheaded the Operations, HR, Customer Success/Support and Finance departments.  

I have ten years of experience managing teams, processes, and projects across various industries, from staffing and retail to carwash and software.

I am driven by a growth mindset that motivates me to improve by at least 1% each day and to push myself and my peers to step out of their comfort zone. I strive to create cultures that foster success, collaboration, innovation, and empathetic accountability.

taplio

The Battle

Vashti Joseph

Gianna Cipollone

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