Heex Technologies

Extended company operational runway by 4 months through strategic cost-saving initiatives and
process optimization during funding transition

Increased departmental productivity by 10% through implementation of performance tracking
systems and workflow management processes

Generated €10,000 in cost savings through development and execution of internal training
programs, eliminating external consulting costs

Established comprehensive operational infrastructure including finance, HR, marketing
operations, and performance metrics frameworks

Managed end-to-end compliance operations including GDPR, legal requirements, insurance, and
international subsidiary oversight

Led cross-functional teams across 38-person organization, directly managing Finance, HR, and
Customer Success department heads

Operations Manager

Infinite Age

Managed end-to-end ecommerce operations including Amazon marketplace optimization,
Shopify platform management, and multi-channel inventory coordination

Led P&L operations for $8M annual revenue ecommerce company, managing 40-person team
with 4 direct reports across Finance, Customer Success, and Operations

Optimized Amazon listings and marketplace performance, implementing SEO strategies and
inventory management systems that improved sales conversion and operational efficiency

Developed cost optimization strategies and process improvements resulting in improved profit
margins and streamlined fulfillment operations

Coordinated international shipping, customs clearance, and compliance management across
multiple geographic markets and sales channels

Head of Operations

MiMoto (Acquired by Helbiz)

Managed city-wide operations rollout for mobility technology platform, including fleet
management and demand forecasting

Led cross-functional projects coordinating with Global Marketing, CRM, Community
Engagement, Product, and Legal teams

Implemented operational systems for warehouse management, GPS tracking, and IoT
connectivity for mobility fleet operations

Sid Mashburn and Ann Mashburn

Managed inventory operations for 4,000+ SKUs across 5 retail locations, achieving 90%+
On-Time-In-Full delivery performance through advanced planning systems (SAP, Excel)

Reduced inventory shrinkage from 15% to 1% through implementation of retail management
software, process controls, and loss prevention systems

Generated $4,000 monthly cost savings through process improvements in shipping and receiving
operations

Implemented retail management technology across geographically dispersed locations, ensuring
operational consistency and performance standards

Led cross-functional teams in inventory planning, merchandise coordination, and multi-location
operations management

Operations & Inventory Manager

The Princeton Review

Reduced operational expenses by 50%, generating $52,000 in cost savings through vendor
negotiations and process optimization

Managed operations and resource allocation for 120+ employees across Maryland, Virginia, and
DC locations

Generated $4,000 monthly cost savings through process improvements in shipping and receiving
operations

Implemented staffing optimization and training programs resulting in improved operational
efficiency and cost reduction

Operations Coordinator

Kendra Scott

Fashion Accessories

Managed 2,000+ SKU inventory operations in luxury retail environment, achieving region’s #1
ranking for loss prevention (<0.3% shrinkage)

Led operational setup for 4 new store openings, including staff training, inventory systems, and
process implementation

Operations Assistant

Managed complex supply chain operations and vendor coordination for projects with budgets up
to $1 million.

Coordinated international logistics including shipping, customs clearance, and multi-vendor
operations for time-sensitive deliverables

Led cross-functional teams of 300+ professionals in resource planning, timeline management, and
perational execution

Implemented operational frameworks for international coordination, compliance management,
and stakeholder relationship management

Operations Specialist

Operations manager with 10+ years scaling from assistant to head of operations across retail, ecommerce, and technology industries.

- Led P&L operations for $8M revenue company managing 40-person teams
- Delivered $500K+ cost savings through process optimization and strategic initiatives  
- Expert in multi-channel operations: Amazon, Shopify, traditional retail, and supply chain management

Currently seeking Operations Manager roles in the Paris retail market.

Now based in Paris, I’m focused on helping brands across Europe scale efficiently and sustainably. Fluent in English and Spanish, with advancing French, I bring a global perspective and a proven record of impact. 

My goal: to transform operations into a competitive advantage for brands that lead the future of retail.

Vashti Joseph

Dan Savino

Enhance Health

As the Chief Information Officer at Enhance Health, I have successfully overseen the IT department, driving the adoption of Artificial Intelligence to enhance efficiency and productivity.

• Implemented AI solutions across various departments to streamline processes and improve operational performance.
• Led the development of innovative software solutions to meet the company's evolving needs.
• Collaborated with cross-functional teams to ensure seamless integration of technology solutions for maximum impact.

Chief Information Officer

As the Chief Technology Officer at Enhance Health, I leverage over 15 years of IT leadership experience to drive the technical strategy and develop advanced software solutions that optimize operations and customer service. I bring my experience in artificial intelligence from my previous roles to Enhance Health, looking forward to employing AI to innovate and enhance our systems.

Chief Technology Officer

SelectQuote Insurance Services

Senior Vice President of Artificial Intelligence and Innovation

During this job tenure at SelectQuote Insurance Services, I oversee technical development for the implementation of new business phone systems and the design of software aimed at enhancing operations. To accomplish organizational goals in accordance with predetermined standards, I Direct cross-functional teams, including offshore and onshore application development, business intelligence, data science, project managers, and application support teams.

Key Accomplishments: 

► Contributed to the company's IPO, enabling company to raise equity capital from public investors. 
► Executed new strategies within company and improved project completion time by 27%.
► Increased developer satisfaction by 14 % via delivery of positive feedback on performance.

Senior Vice President of Technology Development

While serving as a vice president of technology development, I supervised all project managers, data scientists, business intelligence developers, and application developers to improve an organization's business operations, planning projects, and building analytics models. By propelling innovation throughout the company, I oversaw the re-architecture and replacement of all divisional CRMS, Quote Tools, and external websites. Additionally, I established application development as practice and shifted the company from NET to NodeJS. While ensuring reliability, performance, and integrity of all corporate database systems, I led network engineers and database administrators. To execute DevOps as a strategy within the organization, I Organized and monitored the DevOps team.

Key Accomplishments: 

►Improved agility and flexibility by managing transfer of 13 apps to the cloud.
►Implemented Micro-Services as standard software architectural design within organization and led incorporation of cloud computing system to improve reliability, scalability, and efficiency.
►Leveraged Project Management practices throughout company to standardize, structure, and organize methods and Increased Project Management Office's size by three-time.
►Enhanced callers’ experience and consistent call processes by overseeing all telephony and moving the company's traditional Cisco system to a more agile software telephony platform.
►Improved data-driven decisions across organization by recruiting data scientists and developing effective approach to executing data science as practice within firm.
►Utilized SOX controls throughout application development organization to identify and prevented errors to mitigate process deficiencies.

Vice President Of Technology Development

Setup standards for Application Development and transitioned the company from .NET to NodeJS. Tripled the size of the Project Management Office and put into practice Project Management methodologies across the organization. Oversaw all telephony and migrated the organization from a legacy Cisco system to a more elegant software telephony platform. Managed and led the Database Administrators and Network Engineers introduced and implemented DevOps as a practice within the organization by forming and leading the DevOps team.

Vice President Of Technology

In this position, I managed all project management and application development tasks for businesses looking to streamline operations and automate procedures. To achieve business growth, I supervised and organized four units of IT associates.

Key Accomplishments: 
► Leveraged latest technology and fixed problems, decreased complaints of customers by 63%.

Vice President Of Application Development and Project Management

During this role, I monitored all internal application development procedures to carry out various business-related functions and effectively engage customers.

Key Accomplishments: 
► Developed three offshore teams with more than 100 developers and minimized developer expenditures over 75%.
► Transfer to agile development process from waterfall process to eliminate probabile absolute project failure and created development teams.

Director of Application Development

Facilitated transition to new internal telephone routing service, which allowed business to increase call response rates by 84% while keeping the same staff headcount.

Director of Technology Enablement

Oversaw the development of new customer relationship management system, increasing employee utilization by more than 200%.

Senior Manager of Technology Enablement

Employed project management techniques and completed 87% of the 31 projects that was assigned.

Director Project Management

Developed strategies to progress business functions and Improved location effectiveness through hiring, selecting, onboarding, coaching, and counseling agents and sales managers.

General Manager

Delivered information on company’s inventory to medical representatives by providing high-standard training and evaluated the performance of sales teams by developing system of reports and communications, including sales reports, cyclical sales meetings, sales newsletters, and electronic bulletins.

Sales Manager

Achieved and surpassed all sales goals, demonstrated dedication to excellence and competitive spirit and consistently ranked in the top 10% of SelectQuote Agents.

Sales Agent

SpikeSource

Collaborated with industry experts to increase sales for company and promoted secure computing environment.

East Coast Sales Division Manager

As the Chief Information Officer at Enhance Health, I leverage over 15 years of IT leadership experience to drive technical strategy and develop advanced software solutions that optimize operations and customer service. I also bring my experience in artificial intelligence from my previous roles to Enhance Health and look forward to employing AI to innovate and enhance our systems.

I lead diverse teams across application development, business intelligence, data science, and project management to deliver high-quality IT solutions aligned with strategic goals. My past achievements at SelectQuote Insurance Services included contributing to their IPO and leading initiatives that significantly improved project efficiency and developer productivity.

At Enhance Health, I am committed to fostering innovation, enhancing customer experiences, and implementing comprehensive technological strategies that ensure a scalable and robust IT infrastructure. My focus is on achieving measurable outcomes, exceeding expectations, and leading with integrity and excellence.

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The Battle

Vashti Joseph

Dan Savino

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