Heex Technologies

Extended company operational runway by 4 months through strategic cost-saving initiatives and
process optimization during funding transition

Increased departmental productivity by 10% through implementation of performance tracking
systems and workflow management processes

Generated €10,000 in cost savings through development and execution of internal training
programs, eliminating external consulting costs

Established comprehensive operational infrastructure including finance, HR, marketing
operations, and performance metrics frameworks

Managed end-to-end compliance operations including GDPR, legal requirements, insurance, and
international subsidiary oversight

Led cross-functional teams across 38-person organization, directly managing Finance, HR, and
Customer Success department heads

Operations Manager

Infinite Age

Managed end-to-end ecommerce operations including Amazon marketplace optimization,
Shopify platform management, and multi-channel inventory coordination

Led P&L operations for $8M annual revenue ecommerce company, managing 40-person team
with 4 direct reports across Finance, Customer Success, and Operations

Optimized Amazon listings and marketplace performance, implementing SEO strategies and
inventory management systems that improved sales conversion and operational efficiency

Developed cost optimization strategies and process improvements resulting in improved profit
margins and streamlined fulfillment operations

Coordinated international shipping, customs clearance, and compliance management across
multiple geographic markets and sales channels

Head of Operations

MiMoto (Acquired by Helbiz)

Managed city-wide operations rollout for mobility technology platform, including fleet
management and demand forecasting

Led cross-functional projects coordinating with Global Marketing, CRM, Community
Engagement, Product, and Legal teams

Implemented operational systems for warehouse management, GPS tracking, and IoT
connectivity for mobility fleet operations

Sid Mashburn and Ann Mashburn

Managed inventory operations for 4,000+ SKUs across 5 retail locations, achieving 90%+
On-Time-In-Full delivery performance through advanced planning systems (SAP, Excel)

Reduced inventory shrinkage from 15% to 1% through implementation of retail management
software, process controls, and loss prevention systems

Generated $4,000 monthly cost savings through process improvements in shipping and receiving
operations

Implemented retail management technology across geographically dispersed locations, ensuring
operational consistency and performance standards

Led cross-functional teams in inventory planning, merchandise coordination, and multi-location
operations management

Operations & Inventory Manager

The Princeton Review

Reduced operational expenses by 50%, generating $52,000 in cost savings through vendor
negotiations and process optimization

Managed operations and resource allocation for 120+ employees across Maryland, Virginia, and
DC locations

Generated $4,000 monthly cost savings through process improvements in shipping and receiving
operations

Implemented staffing optimization and training programs resulting in improved operational
efficiency and cost reduction

Operations Coordinator

Kendra Scott

Fashion Accessories

Managed 2,000+ SKU inventory operations in luxury retail environment, achieving region’s #1
ranking for loss prevention (<0.3% shrinkage)

Led operational setup for 4 new store openings, including staff training, inventory systems, and
process implementation

Operations Assistant

Managed complex supply chain operations and vendor coordination for projects with budgets up
to $1 million.

Coordinated international logistics including shipping, customs clearance, and multi-vendor
operations for time-sensitive deliverables

Led cross-functional teams of 300+ professionals in resource planning, timeline management, and
perational execution

Implemented operational frameworks for international coordination, compliance management,
and stakeholder relationship management

Operations Specialist

Operations manager with 10+ years scaling from assistant to head of operations across retail, ecommerce, and technology industries.

- Led P&L operations for $8M revenue company managing 40-person teams
- Delivered $500K+ cost savings through process optimization and strategic initiatives  
- Expert in multi-channel operations: Amazon, Shopify, traditional retail, and supply chain management

Currently seeking Operations Manager roles in the Paris retail market.

Now based in Paris, I’m focused on helping brands across Europe scale efficiently and sustainably. Fluent in English and Spanish, with advancing French, I bring a global perspective and a proven record of impact. 

My goal: to transform operations into a competitive advantage for brands that lead the future of retail.

Vashti Joseph

Center for Family Representation

Chief Operating Officer

Food & Water Watch

Managing Director

Food and Water Watch

Director of Human Resources

DC NAAAHR

Have the charge and supervision over the affairs of the Corporation, shall preside at all meetings of the Board of Directors and of the Executive Committee and shall be an ex-officio and non-voting member of all committees and shall perform all other duties usually pertaining to this office.

President

NACCAS

Responsible for:
•	Establishing and implementing procedures for recruitment, hiring, compensation, T&D, risk management and overall HR compliance.
•	Developing job descriptions, having created and manage the performance management system and propose salary scale/ranges linked to job descriptions.
•	Working collaboratively with other directors to provide HR and T&D advice and support to assist them in meeting their departmental goals and objectives. 
•	Overseeing overall organizational Risk Management and Emergency Preparedness procedures
•	Presenting HR and T&D operational data to the Board of Directors on a quarterly-basis.
•	Being a strategic member of the leadership team, implement organizational personnel policies and advise the Executive Director and managers on the recruiting, hiring, training, appraisal, goal setting, discipline, and termination of staff.

Director of  Human Resources & Training

SVP of Programs & Planning

AD Williams Consulting, LLC

President and Managing Consultant

Commonweal Foundation

Gulf Coast Community Services Association

Builders First Source

Regional HR Manager

Certified Executive Professional with 25+ years of extensive HR experience including conflict resolution, labor relations, operations management, change management and strategic business management.  Proven broad knowledge-base of business processes in a variety of industries from academia, manufacturing, telecommunications, and non-profit, including union and non-union environments.

taplio

The Battle

Vashti Joseph

Alicia D. Williams, Ed.D., MBA, PHR

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