Executive Coach | Your Copilot to a Fulfilling Life and Career Growth | Powered by the Ignite Life Method™ | Coached 1,200+ Leaders at Dropbox, Salesforce, Coinbase | Take the Quiz to See What Needs to Shift — Now

Do you feel that you are stuck in your career,
life overwhelmed with busyness, 
and you are disconnected from yourself... 
then we need to talk.

Most high achievers I coach aren’t broken — they’re just disconnected.

🚨 Disconnected from their purpose.
🚨 Disconnected from the work they once loved.
🚨 Disconnected from the life they truly want to live.

It shows up as: STUCK, FRUSTRATION, LOST.

❌ Career stagnation
❌ Constant firefighting
❌ Burnout masked as busyness
❌ Imposter syndrome despite success

I help ambitious professionals — founders, product leaders, and emerging executives — reignite clarity, rebuild courage, and create conscious impact using The Ignite Method™.

You don’t have to choose between growth and fulfilment. You can have both.

🔥 The Ignite Method™

1. Clarity Journey — Rediscover who you are and what truly matters.
2. Courage Building — Move through fear and start acting boldly.
3. Conscious Impact — Create a career and life that actually feels like success.
4. Cohesive Action — Align what you think, feel, and do every single day.

🎯 What My Clients Gain

✅ Unshakable clarity on what’s next
✅ Courage to make big, aligned decisions
✅ Confidence to lead teams or businesses with purpose
✅ Energy and ownership to thrive at work and at home

📍 A Bit About Me

- PCC Certified Coach (ICF)
- 1,200+ leaders coached in 18+ countries
- Clients from Google, Coinbase, Dropbox, Salesforce, Intel, EA Sports, Rubrik, Visa, Zynga and more
- TEDx Speaker: Can Fear Push Us to be Courageous? Google it!
- Founder, IgnitedNeurons — a platform helping build a culture of high performance, growth mindset and based in values!
- Building the IgnitedNeurons Podcast to extract lessons you and I can apply in everyday life

💼 If You’re Leading a Team or Organisation:
I also partner with founders, HR heads, and L&D leaders to design bold cultures, build values-driven teams, and humanise leadership.

📩 Ready to Take the First Step?
Take the free 5-minute Ignite Life Quiz to discover what’s holding you back.

Let’s ignite your next chapter.

Utkarsh Narang

Most career advice tells you to bounce back fast.

This story says something far more important.

At the 2026 Golden Globes, EJAE (Kim Eun Jae) accepted the award for Best Original Song for “Golden” from Netflix  Kpop Demon Hunters.
She became the first Korean-American to win at the Golden Globes.

But that’s not the part that matters most.

What matters is what came before the win.

She spent 10 years chasing one dream.
To become a K-pop idol.

She was rejected.
Told her voice wasn’t good enough.
Watched the original plan fall apart.

So she did what many of us are doing right now.

She adapted.

She leaned into what still worked.
She stayed close to her craft.
She rebuilt her identity instead of abandoning it.

And years later, she stood on that stage not as what she once wanted to be
but as something truer to who she was becoming.

Here’s why this matters if you’re:
• scared of being laid off
• already laid off
• quietly questioning your career path
• thinking about a pivot but afraid to start over

A detour is not a downgrade.
A rejection is not a verdict.
And changing direction is not failure.

Careers are not ladders anymore.
They are stories.

And the people who win long-term are not the ones who never get disrupted.
They are the ones who don’t let disruption silence their voice.

If you’re in a season of uncertainty, remember this:
Your next chapter does not need to look like your last one to be meaningful.

♻️ Repost this for someone navigating a career reset right now.
➕ Follow Utkarsh Narang for grounded perspectives on career change, resilience, and rebuilding with confidence.

Executive Coach Helping Ambitious Professionals Breakthrough Stuck Careers & Inner Frustration | Ignite Life Method™ | Coached 1,200+ Leaders at Dropbox, Salesforce, Coinbase | Take the Quiz to Reignite Yourself

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My dad hired a tennis coach at 70.

Let that sink in for a moment.

Seventy years old.
Retired.
Comfortable.

And yet, he decided to hire a tennis coach.

Not because he wants to compete.
Not because he wants to prove anything.
Just because he wants to get better.

That one decision stayed with me.

Most people slow down with age. They protect comfort.
They say things like, “What’s the point now?”

My dad doesn’t.

He shows up to the court.
Listens. Practises. Learns.

Like a beginner.

Watching him, I realised something important about growth.

Growth is not driven by fear of falling behind.
It is driven by love for learning.

No pressure. No urgency. Just curiosity.

As a son, it inspires me.

That is what I have always prioritised. Learning. Growing. 
Always asking what more and what’s next?

I thank my dad for it. 70 years. Racket in hand. On the court.

That’s discipline.
That’s presence.
That’s a quiet kind of courage.

And most of all, that’s love, for life, for movement, for becoming a little better than yesterday.

If I ever wonder what kind of man I want to be as I grow older, I don’t have to look far.

I just look at my dad.

If this lands, don’t rush past it. Sit with it.

Growth has no expiry date.

li_at

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Talks about #personalgrowth, #bebettereveryday, #leadershiplessons, #utkarshbrainspark, and #leadershipcoaching

During one of the worst layoff periods at a global cryptocurrency company, I was coaching their senior leaders.

The market had turned. 
Pressure was relentless. 
Decisions were being made fast, often without the space to process the human cost.

The instinct was predictable.
“We need to rebuild fast.”
“Let’s hire stronger people.”
“Let’s bring in fresh energy.”

But that wasn’t the real problem.

The people being let go weren’t weak.
They weren’t uncommitted.
They weren’t unrealistic.

They were exhausted from uncertainty, confused by shifting priorities,
and slowly losing trust in how decisions were being made behind closed doors.

What finally changed things wasn’t a new hiring plan.

It was a harder, quieter set of conversations.

Leaders started asking different questions.
Not “How do we replace them?”
But “What made staying feel impossible?”

Layoffs don’t just reduce headcount.
They expose culture.

They amplify how safe it feels to speak up,
how clearly people understand the future,
and whether leaders default to control or clarity when things get uncomfortable.

If people keep leaving, hiring faster only treats the symptom.

The real work is understanding what your culture is teaching people about loyalty, growth, and honesty when the pressure is on.

Because the truth is simple and inconvenient: people don’t quit companies at scale, they quit environments where staying starts to feel like self-betrayal.

Before you open the next role, make sure the work environment you’re hiring into is one people would actually choose to stay in.

♻️If this resonated, repost it so someone else sees it today.
➕Follow Utkarsh Narang for more thinking on growth, resilience, and building momentum over time.

Did you know most people quit their goals by the second week of January?

Not because they’re incapable.
But because they’re relying on motivation instead of structure.

Motivation is unpredictable.
Systems are not.

The people who actually stick with their goals don’t “try harder.”
They design their environment to make follow-through easier.

That means:
• clear reminders
• real accountability
• visible tracking
• time protected on the calendar

If you’re feeling stuck, scattered, or unsure what to focus on next, clarity is the real starting point.

Take the Ignite Life Quiz to understand where you are right now and what deserves your energy next. 
(📌DM “Quiz” for the link)

♻️ Repost if this resonated.
➕ Follow Utkarsh Narang for practical thinking on career growth, transitions, and building stability in uncertain times.

1 simple way to stay more consistent with your 2026 goals

Most people see pressure as a sign they are doing something wrong.

But the people who grow see it differently.

Pressure often shows up right before something meaningful changes.
Not as a threat. As a signal.

The same goes for mistakes.

Not proof of failure.
Proof of engagement.

You only get feedback when you are actually in the arena.

The real shift is this:
stop taking friction personally.

Treat it as information.
Something to study, not escape.

Curiosity does what confidence cannot.
It keeps you moving when certainty disappears.

Growth does not come from ease.
It comes from staying present through discomfort and choosing to refine instead of retreat.

If things feel heavy right now, that does not mean you are off track.

It might mean you are finally working on something that matters.

♻️If this resonated, repost it so someone else sees it today.
➕Follow Utkarsh Narang for more thinking on growth, resilience, and building momentum over time.

You can’t change what you can’t measure.

Every January, we promise ourselves:
 “More clarity.”
 “More courage.”
 “More impact.”
 “Better habits.”

But most resolutions fade because there’s no baseline.

You don’t know:
 – where you’re clear
 – where you’re stuck
 – where you’re avoiding
 – where you’re actually making impact

And without that… change becomes guesswork.

Over years of coaching, I’ve seen this pattern repeat:
People don’t lack motivation. They lack visibility.

That’s why we built the Ignite Life Scorecard — a free tool to help you measure where you stand across:
 👉 Clarity
 👉 Courage
 👉 Action
 👉 Impact

No labels. No judgment.

Just an honest snapshot of where you are right now.

If you want 2026 to be intentional — not accidental — start by measuring.
👉 Take the free scorecard here: https://lnkd.in/gEYUvyea

Because awareness isn’t the end of growth. It’s the beginning.

Welcome to another beautiful week. When an idea sparks that I think is worth sharing, it becomes this weekly newsletter. If something hits home, write

Open article: You Can’t Change What You Can’t Measure by Utkarsh Narang • 3 min read

You Can’t Change What You Can’t Measure

A year ago, on January 1, 2025, the IgnitedNeurons podcast had 24 subscribers. 

Not 24 thousand.
Twenty-four.

There was no launch strategy.
No momentum.
No guarantee anyone would care.

Just a decision to show up… even when it felt pointless…
to have real conversations, hit publish, and do it again the next week.

Fast forward to January 1, 2026: 873 subscribers.

Still not viral.
Still not flashy.
But undeniably built.

Here’s what changed in that year:
not my talent,
not my confidence,
not my circumstances.

What changed was that I stopped waiting to feel ready
and started acting like the life I wanted was already under construction.

Most people don’t fail because they aim too low.
They fail because they keep rehearsing a better future
instead of tolerating the boredom and doubt of building one.

One year will pass anyway.
The question is whether you’ll be able to point to something real or just another version of the same wish.

What are you quietly committing to build this year, even if no one’s watching yet?

♻️ Repost if this feels like the right reminder for this stage of the year.
➕ Follow Utkarsh Narang for more clarity on growth and inner work.

I took a two-week break from work recently.

It was calm.
It was slow.
It was peaceful.

And yet, something felt uncomfortable.

Not because of money.
Not because of pressure.

I was okay on that front.

The discomfort came from somewhere else.

Freedom isn’t time off. It’s knowing what you return to.

Work gives me energy.
It gives me joy. It gives me a sense of who I am.

During the break, I realised how much I value that.

We are often told that if you truly love life, you should want to escape work.
That wanting to return means you are trapped or over-attached.

That isn’t true for me.

When I came back to work on January 5, it felt… right. Almost joyful. Not because I had to work. But because I wanted to.

That moment taught me something important.

Freedom is not about getting away from work. Freedom is about choosing work that gives you energy instead of taking it away.

If something lights you up, don’t push it aside. Don’t feel guilty about it. Don’t let someone else’s definition of balance make you doubt yourself.

Hold on to it.

And if you haven’t found that yet, keep going.

Try new things.
Change direction.
Learn about yourself.

There is a place where effort feels meaningful.
Where work feels like contribution, not compromise.

When you find it, you won’t need convincing.

You’ll feel it.

♻️ Repost if this feels like the right reminder for this stage of the year.
➕ Follow Utkarsh Narang for more clarity on growth and inner work.

I have learned to enjoy my own company.

This didn’t come naturally to me.

There was a time when silence felt heavy.
When being alone felt like something was missing.

So I filled the gaps. Anything to avoid sitting with myself.

Over time, I realised something uncomfortable.

If I couldn’t be alone with my own thoughts, no amount of company would fix that.

So I started small.

Early mornings.
Quiet walks.
Journaling with no agenda.

At first, it was awkward.
My mind kept wandering.
I wanted to reach for my phone.

But slowly, solitude stopped feeling empty.

It started feeling honest.

In solitude, there is no performance. No role to play. No one to impress.

Just you, as you are.

That’s where I hear myself most clearly.
That’s where I notice what excites me and what drains me.
That’s where my values show up without being forced.

Solitude is not loneliness.

It is presence.

It is choosing to sit with your life instead of escaping it.

And the more comfortable I became with my own company, the richer my relationships became. With my work, family, and with myself.

Now, I protect my solitude.

Not because I want to disconnect from the world. 

But because it helps me show up fully when I do.

The most important relationship you’ll ever build
is the one you have with yourself.

A reminder for the first week of the new year.

Stress is rarely about pressure.
It is about postponement.

❗️The email you are avoiding.
❗️The decision you keep circling.
❗️The conversation you know you need to have.

Unfinished things quietly drain more energy than hard work ever will.

This year does not need a perfect plan.
It needs movement.

✅ One small action today can release weeks of mental weight.

If 2026 is about anything, let it be this:
Do the thing you keep delaying.

Momentum follows action.

♻️Repost if this feels like the right way to start the year.
➕Follow Utkarsh Narang for more reflections on growth, leadership, and clarity.

Getting Joshua Freedman on the IgnitedNeurons  Podcast didn’t happen because of reach, status, or a perfectly crafted pitch.

It happened because of patience.

I reached out.
Then I waited.
Then I followed up, respectfully.
Across platforms - LinkedIn. Email.
Not chasing. Not spamming. Just staying present.

And I did it with love, one of my core values.

There were long gaps with no response.
Moments where it would have been easy to assume disinterest and move on quietly.
But something told me to stay consistent.

Eventually, he said yes.

What followed wasn’t just an episode.
It became one of the most powerful conversations I’ve had on emotional intelligence - 
deep, grounded, honest, and deeply human.

That moment reminded me of something I keep relearning:

The best things in life often come not from intensity,
but from sincerity sustained over time.

Perseverance doesn’t always look loud.
Sometimes it looks like showing up again, calmly, without entitlement.

Grateful for the conversation.
Grateful for the patience it took to get there.
And grateful for what happens when values lead the way.

Leadership isn’t about your resume.
It’s about your ripple effect.

Want to be remembered?
Leave people better than you found them.

✅Speak truth.
✅Stand for something.
✅Choose compassion over ego.
✅Listen more than you talk.

That’s the real scoreboard:

→ Not your position, but your presence
→ Not your awards, but your actions
→ Not your accolades, but your attitude

Robin Sharma said it best:

“Leadership is not about a title or a designation. It’s about impact, influence and inspiration.”

How you lead matters.
But how you make others feel, that’s what endures.

Be someone who lifts others.
It’s the kind of wealth that multiplies.

♻️ Repost if this hit home
➕ Follow Utkarsh Narang for more on human-centered leadership

Six months from now, you’ll either have....

six months of real progress behind you
or six months of very reasonable excuses.

I’ve learned this over the years:

You don’t grow because you’re the smartest person in the room. 

You grow because you are deliberate, intentional, and willing to sit with discomfort longer than you’d like.

Most of the time, the thing holding you back isn’t lack of ability.

It’s avoidance —
> of the hard conversation,
> the awkward decision,
> the honest admission that something in life or work is no longer working.

It’s easier to stay busy than to be brave.

Easier to explain why now isn’t the right time than to admit you are scared of what happens if you actually try.

Six months will pass whether you confront this 
or keep negotiating with yourself.
 
The question isn’t whether time will move.
It’s whether you will.

When you look back, you don’t regret moving too slowly.

You regret the periods where you knew better and chose comfort anyway.
Six months from now, you want evidence... not intention.

If this hit, you already know what you’ve been avoiding.

Save this to re-ignite that spark and follow Utkarsh Narang for more!

I need to admit something. I am being vulnerable here.

Selling does not come naturally to me.

I love deep conversations. Meaning. Reflection. Human connection.

Sales calls used to feel like a performance. I’d walk in hoping they’d like me. Hoping they’d say yes. Hoping I wouldn’t mess it up.

And every time I needed the outcome… I stopped being myself.

Then I learned a concept from Daniel Priestley that changed everything:

“With or without you” energy.

It doesn’t mean I don’t care. It doesn’t mean I’ll succeed at your expense.

It means this: I want you with me. But my success is not dependent on your approval.

The moment I started walking into conversations with that energy:
– the pressure disappeared
– the conversation deepened
– I stopped performing and started practising my craft

I was no longer trying to convince. I was trying to understand.

People don’t respond to desperation.
They respond to calm conviction.

So here’s a question for you:

👉 Where in your life or work are you needing the outcome a little too much?

Try walking in with “with or without you” energy this week. Care deeply. Release the outcome.

That’s not arrogance. That’s leadership.

Open article: With or Without You Energy by Utkarsh Narang • 3 min read

One of the most important mindset shifts I have learned over the years is this:

The question you ask determines the direction you grow.

“Why is this happening to me?”
keeps you focused on the problem.

“What is this trying to teach me?”
moves you into agency.

The moment you switch questions, you switch power.

Nothing magically becomes easier.
But you stop feeling helpless inside the situation.

In leadership, in careers, in personal growth
this shift separates people who stay stuck
from people who evolve through difficulty.

❌Growth is not about avoiding hard seasons.
✅It is about extracting wisdom from them.

That is how experience turns into maturity.

♻️If this resonates, repost it for someone navigating a hard moment.
➕Follow Utkarsh Narang for more clarity on growth, leadership, and inner work.

We romanticize success.
But survival comes first.

Tesla didn’t grow in a straight line.
It stayed alive long enough to figure things out.

That’s the part most people skip.

Before scale comes stability.
Before dominance comes endurance.
Before momentum comes survival.

If you’re in a phase where the goal is simply to last,
you’re not failing.

You’re building the foundation that growth requires.

Survive first.
Refine next.
Scale later.

♻️ Repost if this reframes how you see slow or difficult seasons.
➕ Follow Utkarsh Narang for more clarity on growth, resilience, and long-term thinking.

Comfort rarely looks dangerous.

It looks like stability.
Familiar routines.
Staying “reasonable.”

But comfort has a quiet cost.

❌It delays hard conversations.
❌It postpones decisions you already know you need to make.
❌It keeps you busy, but not moving.

Failure, at least, gives feedback.
Comfort gives none.

Most careers don’t stall because people fail too much.
They stall because people wait too long.

If something has been on your mind for months, maybe years, it’s probably not going away on its own.

Discomfort is often the price of growth.
Avoiding it is often the reason dreams fade.

♻️ If this made you pause, repost it.
➕ Follow Utkarsh Narang for grounded thinking on growth, career transitions, and building momentum without burning out.

Most people want business ideas.
They just don’t look in the right place.

They look outward.
Markets. Trends. Tools. Tactics.

But some of the most powerful ideas come from lived experience.

On the latest episode of the IgnitedNeurons Podcast, I sat down with Bart Merrell, an entrepreneur who believes that life’s challenges often carry the seeds of opportunity.

We spoke about:
• Why setbacks are not wasted
• How adversity can become an asset
• The “lemonade stand” mindset for entrepreneurship
• When monetization makes sense and when it doesn’t
• Why perspective matters more than strategy

This conversation is not about hustling harder.
It’s about seeing differently.

If you’ve ever wondered whether your experiences matter, this episode might shift how you think about work, business, and opportunity.

🎧 Listen on Spotify and Youtube!

♻️If this resonates, support IgnitedNeurons Podcast by sharing it with someone who’s navigating a challenge and wondering what to do next.

Your brain is not stuck.
It is trained.

And anything trained
can be retrained.

Every reaction you repeat
teaches your nervous system what to expect.

Tension becomes familiar.
Chaos feels normal.
Rest can feel unsafe.

Healing is not a personality change.
It is a pattern change.

Pausing instead of reacting.
Choosing calm on purpose.
Staying present when avoidance feels easier.

By now, the new year energy has settled.
This is when real change begins.

Not loud.
Not rushed.
But consistent.

You are not broken.
You are rewiring.

♻️ Repost if this feels like the right reminder for this stage of the year.
➕ Follow Utkarsh Narang for more clarity on growth and inner work.

Most people wait for permission
before they begin.

The right title.
The right funding.
The right room.

But progress rarely starts in boardrooms.
It starts in garages.
Side projects.
Rough drafts no one applauds.

Apple did not begin fully formed.
Neither do ideas worth building.

Small starts are not a disadvantage.
They are an advantage.

They force clarity.
They reward focus.
They build resilience early.

Start smaller than you want.
Think bigger than feels reasonable.
And keep going longer than feels comfortable.

That is how most meaningful things are built.

♻️Repost if this is the reminder you needed.
➕Follow Utkarsh Narang for more clarity on growth, leadership, and long-term thinking.

The Coca-Cola Company

Client groups include: Japan and South Korea, Greater China & Mongolia, ASEAN countries and South Pacific

Director - Learning, Leadership Development & Capabilities - JSK, GCM, ASEAN & South Pacific

Refreshing the world; making a difference!
Collaborating with stunning colleagues from 200+ countries. 
Learning every single day.

Director - Learning, Leadership Development & Capabilities - Asia

Arcesium

Vice President - Human Capital

OLX Group

This was a highly dynamic role that continuously evolved with fast-changing business priorities, encompassing the remit of Talent & Performance Management and Capability Building. The greatest strength that this role had helped me develop is the ability to constantly don varied/ multiple hats and stay agile while maintaining a relentless focus on upskilling, retaining and engaging the Talent at OLX. In ~2 years, some of the key initiatives that I led/ worked on are:

1. Part of the team that launched one of the very first AI-enabled People Manager Coach, PlusOne, enabling people managers to receive coaching anytime, anywhere
 
2. Talent Partner for People Manager Capability & Leadership Development initiatives for Global Product, Data and Tech teams.

3. Designed and launched an award-winning mentoring program. As part of this, we facilitate the best mentor-mentee matches via an AI algorithm that takes into account participants’ skills, and career aspirations. The program has a satisfaction score of 4.7 out of 5, while the global benchmark is 4.5

4. Strategised & led the LXP roll-out, MyAcademy 2.0 (powered by Degreed) for OLX group in partnership with Naspers-Prosus encompassing content, communications & user experience

5. Led the design and launch of Career Path tool, called Catalyst - an online & exceptionally engaging tool that hosts Career/ Competency Frameworks. 

6. Partnered with Product, Data and Tech leadership to define the Talent strategy for FY23 and launched several initiatives as part of this, across skill building, role-based programs, cross-culture intelligence building, current/future skills development - increasing learner adoption by 35%

7. Led the Global Performance Management Process for FY23 including Training/ Learning, Content Development, Process Management & Frameworks build, in partnership with Rewards, People tech & HR BPs

8. Partnered with the HR BPs for the Talent Conclave to drive talent conversations

Senior Global Lead - Talent & Performance Management 

Jubilant FoodWorks Ltd.

Led Capability Development for the organization across the board with a sharp focus on:

1. Worked with the CXOs/ Leadership team of the organization to chalk out talent and capability needs for short to mid-term, and agreeing on the Talent & Capability Strategy

2. Enabled a continuous learning culture by introducing diverse learning initiatives appealing to all learning styles and preferences 

3. Built digital learning behaviour in the organization and encouraged employees to learn via multiple digital avenues 

4. Designed & deployed self-paced learning journeys on functional, technical & behavioural skills 

5. Democratised learning by introducing an LXP roll-out (powered by Percipio) & designing campaigns to drive adoption & engagement 

6. Conceptualised & launched org.-specific learning solutions such as Digital Capability Academy 

7. Analysed learning patterns/ trends to design relevant solutions & drive actual skill transfer in the organization

Deputy General Manager - Capability Development

Tata Communications

As part of Corporate Learning & Development team, I anchored & led the global people manager, leadership capability development & behavioural skills portfolios with focused responsibilities towards:

1. Building managerial capability to successfully manage the change with the new Performance Management Process

2. Enabling people managers to create a work environment that’s reflective of a ‘Great Place to Work’ 

3. Creating managerial capability to have effective workplace coaching conversations

4. Enabling ‘first-time-people-managers’ for success, in partnership with regional and business unit HR partners

5. Driving learning adoption for various digital or blended learning interventions by means of communication campaigns, peer & community-based learning & multi-channel learning strategies

6. Leading the people leadership (future skills) development initiatives for Tata Communications Academy

7. Leading the Content Strategy for Tata Communication’s flagship learning experience platform powered by Degreed

8. Redesigning the global behaviour skills portfolio to introduce a hybrid model of learning & continuous upskilling

Senior Manager - People Manager Capability & Leadership Development

Paytm

Paytm is the company that taught me the true meaning of hustle. I worked with some amazing industry leaders & excellent team members, and I learnt a great deal in the process! 

I consider myself truly fortunate for having the opportunity of working with Paytm during ‘Demonetisation’ & playing a small part in the big digital payments revolution that the company brought in to the country! 

During my tenure with Paytm, I got the opportunity to deliver multiple assignments across a bunch of roles:

End-to-end learning & development  for Marketplace, Digital (Wallet), Travel & Social Media CST verticals. 

Owner of customer communications across channels and platforms.

Set up a team of 18+ training managers from the scratch over a period of 2 years. Responsible for leading & mentoring a team of 18 training managers along with overseeing the training functions of 12+ partners that were managing our operations. Some of my key responsibilities were:

1. Setting up an assessment methodology to ensure that we hire the right fit and skill for Paytm processes

2. Setting up an effective New Hire Induction Process that resulted in 90% + throughput & job-ready trainees

3. Owning & building on the customer communications across channels and mediums for consistent, accurate & compliant responses resulting in resolution & customer satisfaction

5. Leading the Functional & Business Skills Portfolios across internal teams and partner teams 

6. Being the custodian of Content, Decision Trees, SOPs & Templated Responses and keeping these updated within 8-10 hours of a policy, product change/ enhancement

Manager - Trainings & Communications

American Express

Central training & communications lead for system migrations, new product/ technology launches and campaign management system/ processes for 23 international markets & 5 business units across JAPA, EMEA & LACC regions (markets). 

As part of my role, I was responsible for:

1. Partnering with AET (Technology), Marketing, Compliance teams to define training requirements, and map it to various roles existing within the organisation

2. Developing custom training and learning solutions for marketing teams and campaign managers globally that in-turn helped them to strategise, plan & execute marketing campaigns across International markets resulting in incremental spend & customer acquisition

3. Leading the SIT & UAT phases for all system (enhancement) launches & create training & learning collateral

4. Leading the learning content creation & development for AmEx Global Academy for all international regions (process and system related)

5. Initiated and maintained a Global Newsletter promoting Marketing/ Campaign Design best practices across 23 countries. Developed and maintained a Knowledge Management Portal to archive, version control & maintain a central repository of all individual and global Knowledge and information - accessible by one and all.

Technology/ Applications:
Salesforce, Adobe Connect, Microsoft Live Meeting, Articulate, Camtasia, Captivate, Online Survey/ Feedback Tools, Microsoft SharePoint, Microsoft Publisher (Newsletters), Campaign Management System & other Marketing tools

International Training and Communications lead + Campaign Manager for Sweden & Finland

I began my journey as a Science student, driven by curiosity and a love for learning. After earning my MBA in Marketing, I made an unconventional choice: I decided to build a career in Human Resources. Why HR? Because I believe in finding purpose in everything I do - in work that sparks joy and aligns not only with my own values but also with the goals and dreams of those I work with.

For the last 14 years, I have dedicated myself to this philosophy. Each day, I’ve worked to create meaningful experiences at workplace.  This belief has also led me to make bold choices from making career pivots to welcoming new roles and assignments across organisations and industries. Working with multiple companies across sectors helped me build perspective & valuable experiences: leading transformative projects, from large-scale system migrations, culture transformation and competency frameworks to OD interventions and DEI projects across the globe. During this time, I also had the opportunity to build and lead teams from scratch and work alongside brilliant leaders who have shaped my own leadership style.

My career has taken me across JAPA, EMEA, and LACC regions, where I’ve worked with both established and fast-paced organizations. I’ve built cross-functional teams that delivered award-winning mentoring and coaching programs & helped employees realise their career goals. I’ve also developed skills’ strategies and leveraged AI for learning and capability ahead of other industry players. I am passionate about Leadership & Capability development, Talent management, Performance enablement, Learning insights & Analytics, Culture building & OD and DEI. I love building from the scratch & bringing everyone together in the journey of talent and capability integration with business strategy.

Experience has taught me that talent isn’t defined by labels, or positions but by intent and purpose. Good talent can be found anywhere, and I am committed to seeking out, and nurturing such individuals. Many of my ex-team members are leading big portfolios and functions today & have grown both professionally and personally. 

I am driven by: doing work that matters, keeping things simple, and upholding integrity and dignity at all times. 

Outside of work, I find joy in practicing yoga, reading, traveling, and writing travel memoirs on my blog, Life on Weekends. These interests keep me grounded and continually inspired.


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Utkarsh Narang

Yamini Gupta

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taplio

The Battle

Utkarsh Narang

Yamini Gupta

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Utkarsh Narang's LinkedIn Performance

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Performance ScoreUtkarsh Narang's LinkedIn Performance