Freelance, Self-Employed

Marketing and Business Development pro with over 12 years of experience in helping small businesses see exponential growth.

Business Development & Marketing Advisor

Ballistipax

Hired as contractor to redirect and redevelop Ballistipax's marketing efforts. Marketing strategies were redirected to a targeted core audience which included efforts such as: refurbishing social media accounts, Alexa URL data analysis, search keyword modification, DMA data collection and analysis, digital advertising campaigns, building an influencer network, paid Facebook and Instagram advertising campaigns. Supervised and helped to create professional content and brand boosting imagery. Restructured the sales program as well as the business development strategies. Assisted in updating and maintaining Ballistipax’s eCommerce site which included updating pricing, copy, and images, creating sales promotions, and increasing SEO efficiency.

Business Development & Marketing Manager

Kiser Construction

Developed and maintained key industry relationships, creating greater lead generation. Created market strategies that strengthened and further developed Kiser’s marketing efforts.  Oversaw the website redevelopment, SEO optimization, and Google paid ads campaigns.  Developed successful marketing and advertising campaigns across platforms such as Facebook and Mailchimp, boosting Kiser’s brand recognition. I addition, I developed strategies to build out and strengthen Kiser’s business model.

Project Manager / Business Development

THE MAKO GROUP

Responsible for growing business to business sales in a multi-state territory. Covering Minnesota, Wisconsin, Michigan, Indiana, and Ohio I managed my time to effectively strengthen relationships with current accounts, while developing new accounts. I also worked with the home office to develop product specific marketing programs, yielding an increase in both sales and brand awareness. Utilizing SAP CRM software I tracked customer sales and data, targeting buying trends and creating a more efficient resell process. Furthermore, I drove brand and product awareness while attending trade shows and sales events.

Account Manager

UAS Drone Corp.

Served as public safety market specialist, identifying key sales opportunities and demographics; actively called on potential accounts; built brand awareness via social media, personal, and professional networks; assisted in the development of sales promotions

Freelance Sales Representative

Odle Sales

Performed as a Territory Sales Manager and Manufacturer's Rep in the Twin-Cities Metro Area, North-west Minnesota, and North Dakota regions; represented over a dozen manufacturers, including: Winchester Ammunition, Nikon Sporting Optics, Streamlight, EOTech, ProMag, CMMG, and Bulldog Cases & Vaults; conducted business to business sales, brand management, sales staff training, and sales promotions throughout territories; represented manufacturers in trade shows; attended nation-wide sales meetings.

Territory Sales Manager

Streicher's Police and Public Safety Equipment

Managed Streicher's hard goods product categories overseeing contract negotiations, profit margins, new product development, advertising and marketing campaigns via: ecommerce, print media, and social media; established vendor sponsored customer training programs as well as coordinated sales staff product training.

Product & Marketing Manager

Village of Brown Deer Police Department

Provided public safety by maintaining order, responding to emergencies, protecting people and property, enforcing motor vehicle and criminal laws, and promoting good community relations.

Patrol Officer

US Navy

Operated ELF, VLF, LF, HF, UHF, and SHF systems, as well as Demand Assigned Multiple Access (DAMA) ship-to-shore shore multiplex systems, the Common-User Digital Information Exchange Subsystem (CUDIXS), and the Naval Modular Automated Communications System (NAVMACS); Top Secret clearance.

Radioman (RM)

Business means a lot of things to a lot of different people. After over 15 years of experience and leadership in sales, marketing, and business development I have come to learn that business to me means being a part of something larger than myself. It means having the opportunity to make a positive impact. Whether it is for a client, my team, the company, or even the industry. It means creating positive results that further drive success, development, and opportunity. 

Specialties: leadership, business development, market strategy, budget planning & forecasting, business to business sales, business to business marketing, marketing strategy, brand development, digital advertising, email campaigns, social media campaigns & advertising, SEO optimization, eCommerce development and sales, print media advertising, strategic relationship building, key account management, product management, product development, distribution management, team building, trade show representation, creative writing, event planning and coordination.

Tyler Roden

WebMD Ignite

Manage and troubleshoot the deployment, connectivity, and performance of digital media systems installed at client sites. 
My responsibilities include diagnosing network and hardware issues, coordinating with IT teams to resolve connectivity problems, ensuring seamless content delivery, and performing remote system updates.

Media Systems Support Technician

Microsoft

Supply staff for the Microsoft Marketplace Support Team
Ensure staffing, workforce management, and case load balancing to meet the requirements of the business
Represent Microsoft with customers via teams call, written correspondence, electronic service, forums and social media to assist them in resolving issues utilizing Microsoft products and technologies.
Maintain strong working knowledge of released products, take ownership for product improvement, and participate in pre-release activities and BETA programs.
Help with support content including Knowledge Base articles, whitepapers, training documents, forums and blog postings.
Respond to select newsgroups and contribute to proactive knowledge transfer.
Provide operational reports as required
Coordinate the addition/modification of workgroups in CAP.
Maintain CAP routing attributes (including creating test cases for routing rules validation).
Escalate issues that cannot be directly resolved and continue to track/manage the issue until a resolution can be provided to the developer.
Meet milestone activities tied to the deployment schedule for operations tasks.
Provide issue resolution for developers/customers that are upset or “hot” due to a bad issue or experience.
Input and maintain support topics on required forums.
Respond to routing logic problems in production and provide input for the relevant team’s investigation queuing and routing issues.
Perform troubleshooting of operations tasks and provide updates to the business and readiness teams as needed.
Maintaining “white glove” treatment/soft skills while representing Microsoft to developers/consumers.
Timely resolution to the business in response to troubleshooting/operations requests.

Support Engineer

Kelly

Senior Apple Information Technology Specialist

Atlantic Business Systems

My mission is to give you more time to complete your mission by optimizing every aspect of your Office Technology.

Technology Advisor

Geek Squad

- Delivered expert clerical support to internal staff and management by efficiently handling wide range of routine and special requirements
	
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers
	
- Informed and supported business leaders through consistent communication and administrative support 

- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff

- Strategically distributed administrative tasks amongst GeekSquad Agents and provided guidance to promote performance

- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
	
- Kept reception area clean and neat to give visitors positive first impression
	
- Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members

Consulting Agent

Best Buy

- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Maintained organized, presentable merchandise to drive continuous sales
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
- Prepared merchandise for sales floor by pricing or tagging
- Educated customers on promotions to enhance sales

Sales Specialist

Network Support Engineer | WebMD Ignite

In my role at WebMD Ignite, I provide technical support and troubleshooting for digital media devices and content distribution systems deployed at customer sites. I collaborate with IT teams to resolve connectivity and network issues, manage both analog and digital content workflows, and ensure consistent delivery of media to end users. I’ve contributed to improving operational efficiency by refining troubleshooting processes, developing support documentation, and enhancing network infrastructure for more reliable performance.

Let me know if you'd like any changes!

taplio

The Battle

Tyler Roden

Enrique Torres

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