Dimmo

I will change the way people evaluate and buy software. www.dimmo.ai

Chief Executive Officer

Two Dads in Tech

Listen now on YouTube, Spotify, Apple, and everywhere you listen to podcasts.

Interested in sponsoring? Email daniel@twodadsintech.com

Host

Proofpoint

- Broke into 6/9 accounts at the C-Level from prospecting efforts in the first 5 months. These accounts have never been Proofpoint customers and 3 of them haven't chatted with us in over 3 years.
- Generated 2.3M in pipeline in 5 months. All new logos.
- 226% of quota

Sr. Named Account Executive (Large Enterprise)

Refurl

Founder (Acquired)

metadata.io

Q1 - 280%
Q2 - 172%
Q3 - 72% (completely my fault. had my first kid and let 2 momentum deals slip)
Q4 - 96%

- closed the largest net new logo deal
- set record for fastest rep to hit first two quarters
- trained 6 reps 
- most outbound deals closed

Enterprise Account Executive

Vocul

Founded a platform that created personal interactions between business influencers with their following. Brought on a base of influencers that had more than 12M followers.

Dremio

Account Executive

MongoDB

Q1:
- 138% of quota
- Most professional services sold on the sales floor 
- Only in the seat for 2 months this quarter

Q2 -
- Responsible for training new hires how to ramp efficiently
- 184% of quarterly quota
- created “Table Talk” which was a weekly discussion of strategic thinkers moving deals through the pipe 

Q3
- 153% of quarterly quota 
- Exceeded annual quota 3 quarters in 

Q4
- 116% of Quota 
- focused on net new logos

Symantec

	Average 65 calls daily to grow the region by acquiring net new customers and providing them with a presentation of the company’s value
	Demonstrate leadership and initiative by sharing successful methods to the sales floor and educating teammates if needed
	Achieve quarterly quotas averaging 120% attainment and $160,000 of net new revenue per quarter
	Probe to clearly understand the pain points and leverage engineers to assist with creating technical security strategies
	Build rapport with existing customers and implement cross selling to expand their Symantec portfolio

Named Account Executive

	Generated over $1.2M in NACV and grew the new customer business by 22% year over year
	Received the Inside GHE MVP for the fiscal year by leading the team in net new business
	Accomplished creating 39 opportunities from 43 greenfield meetings in Q4 resulting in $1.2m of qualified pipeline
	Created a greenfield talk-track and objection list that the Vice President of Sales recognized and rolled out to the sales floor as a standard

Territory Account Executive (SLED)

Apple

	Generated $864,865 in the last fiscal year which resulted in me leading all part-time sales specialists
	Brought in over $50,000 of business revenue last fiscal year and exceeded the business introduction quota by 185%
	Work alongside business partners to fabricate technological solutions for their business and assist with account management

Sales Specialist

Troy Munson

This pisses me off. 

My friend signed an offer: $330K. 

OTE of course. 
 
It's one of those nightmare stories. 

My best friend accepted an enterprise sales role for $330k OTE. 

Several months in, he said “3 reps out of 50 hit quota they’re planning to hire 30 more reps in the next 12 months”

They closed 3 funding rounds in 12 months so they HAD to scale headcount. 

BUT THIS SHIT IS MIND BOGGLING?!?!?! 

How do you plan to make any seller happy with attainment like this?

It’s SO easy to get blinded by high OTEs. 

I fell into this trap before. Never again.

Here are all the companies that will trap you into stuff like this, and companies where you will actually hit quota: https://lnkd.in/de3-Q4FJ

7 days ago i made a tiktok account

today i have 478k views, 2,500+ followers, and 18.4k likes...

i imagine this will make $1-4k/mo in 3 months. 

so what's the tiktok about?

i review chicken wings

on a hunt to find THE BEST chicken wings in wisconsin

and documenting it all. 

here's my plan for it: 
- for lunch + on weekends go to tons of wing places
- make a video review 
- collect emails for people wanting wings recs 
- take the transcript, turn it into a detailed review for a newsletter
- get ad placements for restaurants + wing companies 
- make passive income all from eating food 

i'm building this all on beehiiv.. 

the site, the newsletter, the email strategy, the ad placements.. all with beehiiv.

this makes it to where i don't have to spend much time at all on email acquisition + monetization 

i've already had 4 wing restaurants offer free wings for a review. 

who doesn't like free food? 

it took me 1 minute to think of "i want to eat food for money" then about 2 minutes to create a new email, create the tiktok account, and start posting about it. 



remember, there's a shit ton of opportunity out there. 

you just gotta create it.

CEO @ Dimmo - The Trusted GTM Tech Partner. | Host of Two Dads in Tech on All Podcast Platforms

texted Travis (met him on LinkedIn) 

said let’s run, but I forgot my running shoes.. 

zero excuse there 

but you still gotta get it in so we did a lift instead 

he wasn’t as strong as I thought 

strong heart tho 

go meet good ppl

No alternative text description for this image

i f-cked up when I started posting on LinkedIn.

i thought I was doing it right.. 

i wasn’t..

if you're familiar with LinkedIn creators, you know Justin Welsh.

a linkedin icon who makes it seem possible for anyone to make millions by posting.

back then, he made a post at 8:15am ET every morning.

at 8:14am I sat on his page and when the clock hit 8:15, i would refresh and immediately comment.

i got around 50 likes for every comment and started getting 10-20 followers a day.

OMG MOM im getting famous!!!!

nahhh, wrong.

almost every person that followed me didn't give a shit about me, what i was posting, or anything but a follow back

they didn't care about prospecting.
they didn't care about tech sales.

they cared about their follower count.

i was in a routine of gaining followers, not building a network.

once I realized how dumb I felt by having "inflated" numbers, i immediately stopped. (around 6k followers)

so how did I start gaining momentum?

1. i kept posting things about sales.
2. and posted more and more about sales .
3. tons of engagement. burnt out 4 times in 18 months.
4. i gave without expecting anything in return.
5. the more i wrote, the better my writing got. 
6. i changed how i created content. i stopped posting "how to" and started posting "how i" content. stuff chatgpt can't come up with

i posted 2x a day for almost 365 days straight.

3 years later, i still post almost 2x every day (except weekends). 

that's when things started clicking.

realized it came down to 3 things:
- consistency
- repeating the same message different ways
- quality content

my recommendation: 
- post a lot
- create a compelling hook
- truly believe in what you're posting
- only engage with people you'd want to sit down and have lunch with.
- or a beer with lol

everyone should read this

doesn’t matter your job title 





your time is limited. 

make the most.

cold calling is the best way to book meetings 

if you don't agree

you're prob not cold calling.

my team and myself personally will cold call for you. 

and prove it. 

dm me

i make it incredibly hard to talk to me

to talk to me you need to: 

- fill out a form thats not simple
- share your tech stack
- explain challenges 
- and be transparent about your pain

then from there, you need to dedicate an hour of calendar time after the form. 

its not simple. 

on purpose. 

i do one hour long conversations doing a deep walkthrough of a company's tech stack and challenges. 

and a handful of companies aren't a good fit. 

thats' why i make it hard.

to save you time, and myself. 

my recommendations (at no cost) can either save you 5-6 figures in tech spend or significantly increase revenue efficiency.

if it sounds helpful, book a tech stack audit: https://lnkd.in/d7fu4nSG

was on a call with 4 SaaS CEO's yesterday

here's what's working in outbound for us: 

cold calls (if you're doing it) 

and one off manual emails. 

we all have complex AI workflows set up 

we're all doing what linkedin shoves down your throat

but at the end of the day 

it's manually reaching out. 

one CEO said "my founding AE switched to manual emails this week and has booked double the meetings" 



counterintuitive with all the advice you see on here

food for thought.

Me: “This discount ends at the end of the quarter” 

Also me:

just signed up for a 401k. 

lil nervous, will be my longest run yet.

Sachee Katre 👾 is hands down the best prospector i know..

she's insanely creative, she does genuine research, and she makes it extremely easy to work with her. 

started working with her and LoopLabs Co  about a year ago to edit the entire two dads in tech podcast & create short form clips. 

they've been amazing to work with and very understanding (like when i send them a 1 hour podcast recording that needs to go live in 8 hours, they get it done)

but don't do that ^ 

horrible practice and that falls on daniel and i. 

anyways, will continue to use them for video editing + podcast editing for anything moving forward. 

<3

use linkedin, meet good people, become friends. see you monday Travis

graphical user interface, text, application, chat or text message

I built 4 side hustles. 2 were acquired & 1 got funding which I now run full time. Here's my honest thought about building a side hustle:

They will more than likely hurt your performance at work.

And depending on how successful the side gig is, it will definitely hurt your performance. 

Now, some of this depends on what it is. 

I think side gigs can be really fruitful and "easy" if it's a course or anything that you stand up once and don't really have to touch.

But most things outside of that..

Massive chance it'll screw up your W2 performance. 

Especially if your passion is in the side gig, which for most aspiring entrepreneurs, it is..

For me I built: 
→ Softleap: prospecting training for startups (this was really time consuming) 
→ Vocul: business professional only fans (acquired & required lots of attention) 
→ Refurl: B2B SaaS (was doing well but it was a full SaaS platform so you needed to do onboarding, selling, fix bugs, etc..)
→ Dimmo: Software marketplace which I'm running now full time (because i was focusing so much time on it) 


Every. 
Single. 
Time. 

that I started to get traction/customers for the side gigs, much of my focus would immediately go there and be taken away from my W2.

I know its not only me.

I've talked to many side-gig founders and they're in the same boat. 

They're hoping the side gig gets big enough to where they can leave and go full-time. 

It's just the truth that most aspiring entrepreneurs don't want to admit. 

Agree? 

Disagree? 

Let's hear it.

my biggest red flag is that cash feels like free money.. does that make sense?

Cold emails. 
Cold calling. 
Video prospecting. 
Social selling. 
GTM Workflows. 
Go-to-network.
Gifting. 

Every single one of these methods will help you generate pipeline if you do it right. 

The problem is, finding which tool is best for your business.

Here is software for each of those that can hellp:

Cold emails: https://lnkd.in/d3ExMcQY
Cold calling: https://lnkd.in/dGiYRjCk
Video prospecting: https://lnkd.in/dNyj3r-B
Social selling: https://lnkd.in/dtJ8p6ZC
GTM Workflows: https://lnkd.in/d6yJtY3W
Go-to-network: https://lnkd.in/d62x57dw
Gifting: https://lnkd.in/dRw6_ZJy

Now, comes the next issue: 

You have too many tools. 
Your focus is in too many places. 

I use 3 channels to book 5-7 net new meetings a week:
- LinkedIn
- Cold calling
- Cold email

With most of my focus in cold call and linkedin. 

Also, the links above push you to software, which you probably have too many tools already. 

In one call, I can tell you where your stack is falling short. 

I can tell you where you can increase efficiency. 

And I can tell you what you're overspending one. 

If you want, click this (https://lnkd.in/d7fu4nSG) you can do a lightweight tech stack assessment where I send you recommendations via email. 

Or a full tech stack audit where we do a deep dive for an hour.

sales leaders

hell, even revops leaders

don't know what they don't know

they go through sales cycles

believe they're getting tools that work best for their biz

they spend months implementing it

then dont hear from CS until renewal time

and they're scratching their heads trying to find out the ROI

that's literally why I'm doing what I'm doing at Dimmo

a 3rd party

that knows more about GTM tech than most (built a marketplace of over 300+ GTM tools) 

to tell you what to look out for and what actually works for your business

want advice on your stack?

let me know

YO CHICAGO... anyone want to run a half marathon before the year end just because? end on a strong note? im thinking any time from Dec 17-19.  then maybe grab a nice dinner afterwards?

SurveyMonkey 

• Provided pre-sales functional and technical demonstrations and Proof of Concept presentations to prospective clients, effectively guiding them through the buying process and ensuring customer satisfaction.
• Demonstrated in-depth knowledge of the SurveyMonkey core and Market Research platform, additional solutions, API functionality and integrations, effectively translating features into value drivers for strategic accounts.
• Maintained a deep understanding of the competitive landscape, continuously updating knowledge to inform product positioning and drive strategic decision-making.
• Collaborated closely with Product Management, Marketing, and Engineering teams throughout the development, launch, and refinement of SurveyMonkey, ensuring high levels of product knowledge throughout updates and changes. 
• Effectively communicated product requests and identified product issues, working alongside Product and Engineering teams to facilitate discussion, resolution, and improvement.
• Established strong working relationships with cross-functional teams including Customer Success Managers, Expert Services, Product Managers, and others, to ensure high levels of customer satisfaction and smooth transitions of customers throughout sales cycle and beyond. 
• Developed expertise in SurveyMonkey products and served as an industry expert in the marketing and customer experience space, leveraging knowledge to provide valuable insights and recommendations to clients.
• Successfully provided responses to RFP/RFI inquiries and conducted security reviews, ensuring compliance and building trust with prospective clients.

Solutions Engineer

The Warrior Room

An inclusive and affordable fitness community since 2012.

• Designed and facilitated workout classes, scaled workouts according to varied abilities, and fostered an inclusive and encouraging environment.

Group Fitness Instructor 

Cloud Campaign

• Managed a portfolio of marketing agencies and freelance marketers, ensuring successful product adoption and identifying targeted opportunities for usage improvement, maintaining a team-wide average monthly NRR of over 100%. 
• Facilitated a multi-step onboarding and implementation process for my portfolio of customers, providing technical training of the platform as well as demoing specific integrations and features tailored to the customer’s unique business goals.
• Led quarterly business alignment conversations with my portfolio of customers, offering best-practice expertise to drive increased value according to the customer’s desired outcomes. 
• Hosted weekly live training webinars to new self-serve customers to outline key features of the platform and promote high levels of product adoption amongst our self-serve customer segment. 
• Implemented and facilitated weekly team meetings to increase alignment across the Customer Success team, share internal best practices, and identify resource and knowledge gaps.

Customer Success Manager

Momentive.ai

•Identified opportunities and implemented solutions to increase customer retention and satisfaction, including building out a discount strategy to offer customers who reached out wanting to cancel for Covid-19-related reasons, which resulted in a retention of 85% of those accounts between March and September of 2020. 
•Mentored peers and provided constructive and actionable feedback on cases, and facilitated bi-weekly formalized Quality Review Sessions to improve case quality and consistency. 
•Analyzed and provided data-based as well as qualitative insights on quarterly case trends to highlight top customer-reported issues, feature requests, and product roadblocks, and identified areas for targeted improvements across the product, Help Center content, and internal case-handling workflows. 
•Spearheaded a full audit and revamp of Wufoo’s internal knowledge base, iterating on existing content and curating new resources outlining all case-handling processes and policies. This knowledge base now serves as the primary onboarding hub for Wufoo Customer Operations new hires and principal reference across the Wufoo Customer Operations team. 
•Handled all billing escalation cases and partnered with the Payment Operations team to identify renewal and upgrade bugs, develop a process for handling account sales tax exemption, rolled out an updated process to determine refund eligibility, and improved upgrade and renewal experience for customers.

Team Lead, Customer Engagement for Wufoo (powered by Momentive-AI)

•Successfully resolved complex customer issues via multiple customer support tools and ensured the 
highest level of customer satisfaction by providing quality issue resolution. 
•Partnered with the Content Team to maintain and improve our customer-facing Help Center, communicated upcoming product changes that would impact Help Center content, and reviewed and edited proposed changes before publishing.
•Identified product bugs and created Jira tickets with detailed notes outlining impacted features, steps to reproduce, possible workarounds, and scope of impact, and partnered with engineering team to complete additional troubleshooting and test fixes. 
•Curated blog posts for the Wufoo blog, including how-to guides for achieving common customer use-cases, and posts highlighting best practices for utilizing paid features.  
•Built and implemented a custom Into to Wufoo training for SurveyMonkey Core customer support new hires and facilitated this training session 3 times per quarter. 
•Interviewed, trained and onboarded new members of the Wufoo team, lead shadowing sessions and mentored new team members as they began handling customer cases.

Sr. Customer Engagement Rep

Mefitness

Group Fitness Instructor

Nourish Northwest Corporate Wellness

•Designed and taught small group TRX and High Intensity Interval Training circuit fitness classes, specifically tailored to individual needs and abilities
•Wrote guest blog posts on topics related to health and fitness
•Maintained Personal Training Certification and earn frequent continued education units. Most recent certifications include: TRX Group Training Course and A Woman's Guide to Muscle & Strength

Fitness Instructor and blogger

Clover Network, Inc.

•Presented consultative virtual demos on the Clover Point of Sale System to business consultants and prospective customers, highlighting functionality of the POS system and demonstrating features and apps relevant to prospective customer’s business needs.
•Provided timely and high-quality email, chat, and phone support to small and medium sized businesses engaging with Clover's Customer Engagement Suite of apps, and shared expertise and best practices for implementing Clover's Customer Engagement Suite designed to help businesses enhance sales and customer retention.  
•Proactively reached out to business owners to offer guidance on implementing Clover's Customer 
Engagement Suite and ensure effective utilization of all available features.
•Troubleshot technical issues quickly and communicated with engineering and QA teams to resolve 
problems as they arose.
•Facilitated weekly calls with our Tier 1 support team to relay upcoming new feature releases, technical bugs to be aware of, and other pertinent information.

Customer Support Specialist

Lewis & Clark College

•Executed the campus visit program involving 100+ daily visitors, scheduled visits and interviews, 
and coordinated campus tours, information sessions and other visit activities 
•Interacted with a variety of individuals via phone, email and in-person communication
•Answered diverse inquiries, and provided support to students throughout the application process, troubleshooting as technical issues arose
•Performed data entry into the college's database using integrated computer software

Department Specialist

Colorado Children's Campaign

•Maintained CRM database of supporters, donors, event attendees, etc. and communicated with individuals via phone and email to increase engagement 
•Performed website management, updates, and content creation and transitioned website to Wordpress platform
•Wrote articles for, copy-edited, and distributed a weekly e-newsletter, and maintained the Campaign’s social media presence
•Assisted with event planning and execution, and organized monthly meetings at various Denver-
based nonprofit organizations 
•Compiled, reported, and analyzed data and analytics in a quarterly evaluation dashboard and presented to full staff
•Actively worked with the Campaigns’ communications, outreach, and research teams to promote the Campaign's agenda, and continue moving policies forward

Communications and Policy Fellow

Colorado Public Interest Research Group (COPIRG)

•Worked to implement a campaign dedicated to educating youth regarding the recent changes to health care
•Provided Colorado College students with information and helpful tips about how to find information regarding the changes, how to find the best deals on coverage while at Colorado College and after graduation, and other related information
•Hosted a press conference, fundraised, and performed outreach for CoPIRG’s campaigns fighting for the public interest

Health Care Advocate

•Advised first year students on academic, social and extra-curricular engagements, and provided support with course assignments, registration for classes, as well as feedback regarding the transition from high school to college
•Provided support and mentorship with course assignments, class registration, and the transition to college 
•Assisted with classwork outside of the class setting, provided referrals for academic and social resources and acted as a liaison between the first year students and departments, professors as well as other students
•Coordinated workshops and individual meetings with students to provide insight and guidance on course registration to ensure fulfillment of core requirements and set students on a track to narrowing down their major choice
•Planned events throughout the year to maintain a relationship between FYE students, professors, and myself

First Year Experience Mentor

•Led a group of recently admitted first year students two volunteer trips to Crestone, CO and Alamosa, CO, where we performed trail maintenance, worked with the local homeless shelter, food bank and other related programs, and repaired the Crestone Charter School
•Initiated and facilitated nightly discussions on topics ranging from "Colorado College academic expectations" to more personal conversations in order to prepare students for upcoming transition to college
•Planned cultural day activities, communicated with community organization and managed community service schedule

New Student Orientation Leader

My passion for interacting with individuals and ensuring positive customer experiences has been the uniting thread in my varied work history. Through my experience working on the customer success and customer support side of fast-paced growing startups, leading a customer support team at an established tech company, as well as facilitating group workout classes, I've found a love for building relationships with others, facilitating positive experiences, fostering the learning of new technology and skills, and ultimately helping people achieve their goals and desired outcomes. I thrive on utilizing those skills in new environments, and tackle new roles and projects with diligence, enthusiasm, and a drive to learn and achieve. 

In my free time I enjoy hiking with my pup, Dude, paddling the local rivers and lakes, and experiencing Oregon's abundance of outdoor activities at every opportunity!

taplio

The Battle

Troy Munson

Lily Walling

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taplio

The Battle

Troy Munson

Lily Walling

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Troy Munson's LinkedIn Performance

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