Team Internet

Product Strategy & Vision
•	Developed 3-year product strategy, aligning portfolio initiatives with business objectives.
•	Led discovery processes to identify market opportunities, resulting in 32+ product launches.
•	Established product management way of working, improving prioritisation effectiveness by 40%.
•	Created standardised product management practices, enhancing team efficiency and collaboration by 50%.
Product Development & Delivery
•	Managed end-to-end product lifecycle.
•	Established discovery and delivery rhythms, reducing time-to-market by 35%.
•	Developed and maintained product roadmap.
•	Created and validated product requirements through user research and analysis.
•	Introduced new design language and processes, achieving 100% improvement in design consistency.
•	Created all new designs for each initiative. 
Customer & Business Impact
•	Conducted user research and synthesized insights to inform product decisions.
•	Optimised customer journeys, resulting in improvement user experience.
•	Created and tracked success metrics across product portfolio.
•	Analysed product performance data to identify optimization opportunities.
Stakeholder Management & Leadership
•	Led cross-functional teams across engineering, and business units.
•	Established strong relationships with key stakeholders through regular communication and alignment sessions.
•	Introduced Agile methodologies resulting in 30% increase in team output.
•	Created and maintained product documentation and communication frameworks.

Senior Product Manager (Australia)

Swyftx

•	Established product management best practices, improving team efficiency and collaboration by 20%.
•	Created and maintained product documentation and communication frameworks.
•	Established strong relationships with key stakeholders through regular communication and alignment sessions.
•	Delivered integration with NZ Merchant Payment Provider, enabling international expansion.
•	Reduced technical debt by 20%, enhancing system performance and reliability.
•	Mentored junior product managers and provided guidance on best practices.

Product Manager

Genie Solutions

•	Delivered a $5M product upgrade across three teams, aligning with strategic business goals.
•	Introduced product management processes, leading to a 20% increase in team productivity.
•	Managed multiple roadmaps and backlogs, achieving improvements in task prioritisation.
•	Streamlined release activities, reducing production issues by 30%.
•	Facilitated Scrum ceremonies, boosting cross-team collaboration and transparency by 25%.

Patient Zero Pty Ltd

•	Conducted requirements analysis, increasing accurate translations and product success by 30%.
•	Facilitated Agile ceremonies, driving 35% improvement in collaboration and client satisfaction.
•	Delivered key projects, including a fitness class scheduling rebuild for a $1B industry leader, resulting in continued client partnerships.
•	Optimised a sales app for payment and conversion rate improvements, enhancing customer journey experiences.

Product Owner

Mining Leaders Group

•	Designed and launched the Mining Leaders Accelerator, leading to $500K in equity acquisition and a 25% increase in startup success rates.
•	Built an executive leadership self-assessment tool, expediting decision-making for leadership teams.
•	Implemented digital marketing campaigns, increasing effectiveness and engagement by 40%.
•	Revamped company processes, improving operational efficiency.

Business Analyst (Agile) (Contract)

Merakium

- Managed international cross-cultural team of 8, overseeing content creation, development, and marketing.
- Developed strategic, marketing, business, and operational plans, improving organizational alignment.
- Designed workflow and process mapping, enhancing process efficiency by 30%.

Manager

Bond University

Program Manager

ilab Accelerator

Program Coordinator

I help SaaS founders and product teams turn feedback into amazing products

Tres West

gwi.digital

Livingstone Shire Council migrated from future-unsupported Technology One on-premises to the Technology One SAAS product ‘CIA’.  This role worked closely with the Finance and Procurement teams to identify external system integrations (manual and auto) with the current system, to identify improvements and automations.  This included the external billings system ‘Pathway’, for which I collaborated with Pathway SMEs to build necessary ETL’s, and tested to ensure that the automations reflected current process outputs/requirements. In this role I also created and managed the Teams channel testing suite and related planners for SIT, UAT and PVT

Finance Business Analyst 

WorkCover Queensland

Project Accountant - Financial Analyst

Brisbane City Council

Detailed requirements gathering for several finance and SAP projects requiring workshop facilitation and stakeholder management.

Business Analyst

Business analyst in a strictly agile development team delivering reporting functionality required for gaming analysis.

Sunpork Fresh Foods

Building management reporting, budgeting and forecasting templates for use by operations management, senior management and board members.

Cogility

BA role working on the QTC systems implementation project.  Liaising with QTC staff and team managers to document requirements for back/middle/front office reporting.  Liaising with IT developers to ensure the flow of source data to report enabling tools.  Report building, documentation, and handover to QTC staff and management. 
Management of systems and reporting issues via the Jira system.
Creation and management of project-status reporting.  Communication of status reports to the project teams (based off Jira system outputs).

Redcliffe City Council

Development and handover of dynamic financial forecast models for Separate and Special Charges for the Financial Planning Unit. Liaising with the CFO, representing the Executive Leadership Team, to create model formats for effective, dynamic presentation to Council.  System mapping and report building for the Portfolio Management Office (PMO). Working with the PMO Group Manager to create efficiencies across the PMO reporting processes. Managing systems mapping project to replace internal registers with system-generated reports.

Ergon Energy Retail

Financial Modelling and scenario analysis

Cordner Taylor Accountants Pty Ltd

Accountant - Business Advisory

Experienced Business Analyst (BA) with a demonstrated history of working in the management consulting industry.  All BA roles have related to ICT projects, requiring effective communication and stakeholder management to ultimately deliver business and functional requirments documentation.  I am a qualified accountant with a management accounting background - providing value by holding executive/divisional management to account relating to financial performance, and building scenario based financial modelling tools.

taplio

The Battle

Tres West

Tim Spurgin

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