Team Internet

Product Strategy & Vision
•	Developed 3-year product strategy, aligning portfolio initiatives with business objectives.
•	Led discovery processes to identify market opportunities, resulting in 32+ product launches.
•	Established product management way of working, improving prioritisation effectiveness by 40%.
•	Created standardised product management practices, enhancing team efficiency and collaboration by 50%.
Product Development & Delivery
•	Managed end-to-end product lifecycle.
•	Established discovery and delivery rhythms, reducing time-to-market by 35%.
•	Developed and maintained product roadmap.
•	Created and validated product requirements through user research and analysis.
•	Introduced new design language and processes, achieving 100% improvement in design consistency.
•	Created all new designs for each initiative. 
Customer & Business Impact
•	Conducted user research and synthesized insights to inform product decisions.
•	Optimised customer journeys, resulting in improvement user experience.
•	Created and tracked success metrics across product portfolio.
•	Analysed product performance data to identify optimization opportunities.
Stakeholder Management & Leadership
•	Led cross-functional teams across engineering, and business units.
•	Established strong relationships with key stakeholders through regular communication and alignment sessions.
•	Introduced Agile methodologies resulting in 30% increase in team output.
•	Created and maintained product documentation and communication frameworks.

Senior Product Manager (Australia)

Swyftx

•	Established product management best practices, improving team efficiency and collaboration by 20%.
•	Created and maintained product documentation and communication frameworks.
•	Established strong relationships with key stakeholders through regular communication and alignment sessions.
•	Delivered integration with NZ Merchant Payment Provider, enabling international expansion.
•	Reduced technical debt by 20%, enhancing system performance and reliability.
•	Mentored junior product managers and provided guidance on best practices.

Product Manager

Genie Solutions

•	Delivered a $5M product upgrade across three teams, aligning with strategic business goals.
•	Introduced product management processes, leading to a 20% increase in team productivity.
•	Managed multiple roadmaps and backlogs, achieving improvements in task prioritisation.
•	Streamlined release activities, reducing production issues by 30%.
•	Facilitated Scrum ceremonies, boosting cross-team collaboration and transparency by 25%.

Patient Zero Pty Ltd

•	Conducted requirements analysis, increasing accurate translations and product success by 30%.
•	Facilitated Agile ceremonies, driving 35% improvement in collaboration and client satisfaction.
•	Delivered key projects, including a fitness class scheduling rebuild for a $1B industry leader, resulting in continued client partnerships.
•	Optimised a sales app for payment and conversion rate improvements, enhancing customer journey experiences.

Product Owner

Mining Leaders Group

•	Designed and launched the Mining Leaders Accelerator, leading to $500K in equity acquisition and a 25% increase in startup success rates.
•	Built an executive leadership self-assessment tool, expediting decision-making for leadership teams.
•	Implemented digital marketing campaigns, increasing effectiveness and engagement by 40%.
•	Revamped company processes, improving operational efficiency.

Business Analyst (Agile) (Contract)

Merakium

- Managed international cross-cultural team of 8, overseeing content creation, development, and marketing.
- Developed strategic, marketing, business, and operational plans, improving organizational alignment.
- Designed workflow and process mapping, enhancing process efficiency by 30%.

Manager

Bond University

Program Manager

ilab Accelerator

Program Coordinator

I help SaaS founders and product teams turn feedback into amazing products

Tres West

Crazydes - Global UX UI Design Studio

Crazydes is a global UX UI design studio based in Cochin, India. 

Working with clients from US, Netherlands, Germany, Ireland, Finland, Qatar, Saudi Arabia, Oman, India and Australia

Our core expertise is on user experience design, UX Audit, user interface design for websites, applications. Apart from the regular mobile application design, we do work interfaces for data visualisation, enterprise web applications and wearables.

CEO / Founder

PPC Kit

- Translating concepts into wireframes that lead to intuitive user experiences
- Designing and delivering wireframes, user stories, user journeys
- Taking a user-centered design approach and testing the designs
- Collaboration with other team members and stakeholders

Senior UX Consultant

- Working remotely and helping the entire team on the user experience of the product

UX Consultant

Web Artistic Technosol Pvt. Ltd

UX Designer

Freelancer

UI Designer

As the CEO and Founder of Crazydes Design Studio, I lead a team of talented UX UI designers who create user-centric and visually appealing digital products for clients across various industries and regions. With over eight years of experience in UX UI design and consulting, I have developed a keen eye for identifying user needs, pain points, and opportunities, and translating them into effective solutions that deliver value and satisfaction.

My mission is to help startups and SMEs launch and grow their digital products with better user experience and product strategy. I have worked with clients from US, Ireland, Finland, Qatar, Saudi Arabia, Oman, India, and Australia, on projects ranging from websites and mobile applications to data visualisation, enterprise web applications, and wearables. Some of my notable clients include Federal Bank, Qatar Rails, Trio, Quality, and Rawsqueezed. I also hold certifications in User Experience from Accenture, Enterprise Design Thinking from IBM, and Leadership Mindsets from LinkedIn.

taplio

The Battle

Tres West

Jose Thomas

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