1 At Bat Media

As the Founder and CEO of 1 At Bat Media, I lead a team of eCommerce experts specializing in paid media, email marketing, and customer retention strategies for brands across North America.

Our Services Include:

• Paid Media (Social & Search)
• Email & SMS Marketing (Klaviyo)
• Influencer Marketing
• eCommerce Growth Strategy Consulting

Founder / CEO

JackedScholar Inc.

As the Founder of JackedScholar, I built and scaled a niche eCommerce brand offering nutritional supplements tailored to post-secondary students across Canada and the United States. Through innovative marketing strategies and a deep understanding of our target audience, I successfully grew the brand into a trusted name within the supplement industry.

Key Highlights:

	•	Created and implemented paid media, email marketing, and customer retention strategies that drove sustainable growth and established a loyal customer base.
	•	Developed a strong direct-to-consumer model, expanding the brand’s reach across North America and solidifying its market presence.
	•	Led the brand through a competitive landscape, ensuring continuous growth and positioning it for acquisition.

In November 2018, JackedScholar was acquired by SupplementSource.ca, a leading national competitor in the supplement space. This successful exit was the result of years of strategic planning and marketing innovation, and it laid the groundwork for my current focus on helping other brands achieve similar growth and success through 1 At Bat Media.

Owner & Founder (Acquired Nov 2018)

As CEO of 1 At Bat Media, I lead a team that helps eCommerce brands accelerate their growth and maximize customer retention through data-driven strategies in paid media and email marketing. With over a decade of experience, I’ve had the privilege of working with brands that generate annual sales as high as $250 million in various exciting niches.

Key areas of expertise include:

	•	Paid Media (Social & Search)
	•	Email Marketing (Klaviyo Partner)
	•	Influencer Management
	•	eCommerce Growth Consulting
	•	Shopify CRO

Let’s connect if you’re looking to scale your eCommerce brand and optimize marketing strategies for profitability.

Travis McEwan

Chase Dimond

Structured

Currently building Structured — a top ecommerce email marketing agency. Since launching in June of 2018, we’ve helped our clients send over a billion emails resulting in over $200 million in email attributable revenue. 

A few of our current and past clients include:
- Poo~Pourri
- Eight Sleep
- Health-Ade
- Mixtiles
- The Chive
- Crossnet
- Orgain

Partner

EmailGrow

We customize your checkout opt-ins by location, so you capture more emails where others miss out.

Advisor

eCom Email Certified

I'm super excited to announce eCom Email Certified with Jimmy Kim: A community and certification program for eCommerce Email & SMS Marketers! 

We already have over 350+ Community members - You can join us here: https://www.ecomemailcertified.com/join-community (just $1 to get started today)

Plus, we have a full certification program (25+ hours long, 175 modules) that teaches everyone everything from basic principles to advanced topics like: AI, Deliverability, Strategy and more! 

Get certified at: https://www.ecomemailcertified.com/

Co-Founder

Send It! Podcast

The SendIt Podcast, hosted by email marketing experts and veterans Jimmy Kim and Chase Dimond, is your go-to for leveling up your retention game. Jimmy, Founder and mastermind behind Sendlane, brings over 15 years of hands-on experience in building successful SaaS companies, along with valuable experience growing a DTC brand. Chase, Partner at Structured, has driven over $200 million in email-attributable revenue and is named the #1 influencer to follow in eCommerce.

Together, this power duo breaks down the art and science of retention marketing into bite-sized, actionable tactics that you can put to work immediately. Whether you’re trying to drive customer loyalty, fine-tune your email and SMS campaigns, or master customer segmentation, the SendIt Podcast is your reliable resource for all things retention. 

Each episode is packed with the latest tools, strategies, and real-world insights to help you crush your marketing goals, increase lifetime value, and grow your brand sustainably. In today’s competitive landscape, this is the cheat code you’ve been waiting for!

Co Host

eCom Email Marketer

Your weekly dose of retention strategy, actionable insights, & exclusive industry news brought to you from the minds of experts Chase Dimond & Jimmy Kim.

Commerce Roundtable

Commerce Roundtable is an event created to bring eCommerce merchants the latest in tools, tech, marketing, and more.

Investor & Community Advisor

GrowthPair

We pair you with top growth talent that costs 80% less than US peers. Get started with a free discovery call today. 

Backed by the likes of Alex Lieberman (Founder of Morning Brew), Chase Dimond, Demand Curve, and Fiat Ventures.

Boundless Labs - Top E-Commerce Email Marketing Agency

We've built a world class email marketing agency at Boundless Labs. Since launching Boundless Labs in June of 2018, we’ve helped our clients send over a billion emails resulting in over $200 million in email attributable revenue. A few of our current and past clients include: The Chive, IBEX, Original Grain, TUSHY and Vinyl Me Please.

At Boundless we also incubate brands internally, and invest externally in top consumer brands and services. 

Other clients include:

—> Startups backed by Sequoia Capital, Andreessen Horowitz, Greylock Partners, + more.
—> Direct-to-consumer brands with $10M+ in ecommerce revenue
—> Products sold in retail stores around the world, including Apple.

// chase@boundlesslabs.io

Triple Whale

PostPilot

Angel Investor

Top Ecommerce Email Marketer & Agency Owner | We’ve sent over 1 billion emails for our clients resulting in $200+ million in email attributable revenue.

Currently building Structured — a top ecommerce email marketing agency.

We’re a top Omnisend and Klaviyo email marketing agency partner.

And I was recently voted as the #1 ecommerce influencer to follow by Shopify and Shopify Plus.

I was also given the Top Voice Award for Email Marketing by LinkedIn and was ranked as the top email marketer on LinkedIn by Favikon.

Since launching our email agency in June of 2018, we’ve helped our clients send over a billion emails resulting in over $200 million in email attributable revenue. 

A few of our current and past clients include:
- Poo~Pourri
- Eight Sleep
- Health-Ade
- Mixtiles
- The Chive
- Vessi
- CrossNet
- Orgain

If you’re looking to hire a great email marketing agency, send me an email with more here: chase@chasedimond.com

———————————————————————————

Outside my agency, I run a number of other fast growing businesses. And I’m fortunate to have over 750,000+ amazing followers/subscribers across my social channels and email newsletter.

If you’re looking to advertise to my audience, please send me an email with more info: chase@chasedimond.com 

———————————————————————————

Here are a few other things I've accomplished:

-Scaled a product I built, marketed, and managed to 500,000 visitors in 6 months without spending a single traditional advertising dollar.

-Generated 1.5 million visitors for a dating site within the first two months of launch without spending a single traditional advertising dollar.

-Acquired 500,000 subscribers in 10 months for a travel email newsletter I helped launch while spending very little traditional advertising dollars.

-Acquired over 1.5 million total followers on Instagram for the clients/companies I have worked with/for.

-Sold a business (social media tool that helps musicians automate growth and promotions) to the largest player in the space.

You can reach me via email: chase@chasedimond.com

Founder

My newsletter is your no BS guide into what's working in email marketing - I'll give you the latest tips + tactics to help you drive more revenue from your email marketing channel. 

Sign up (it's free) here: https://chasedimond.com/chase-email-newsletter

Working with smart people is great.
But it is not enough.

Because intelligence can solve problems.
But humility and kindness build cultures where problems don’t have to exist in the first place.

Here’s why it matters so much 👇

Kind and humble people:

They make collaboration effortless.
You don’t waste energy defending ideas or egos. 
You build together - faster, cleaner, and with more trust.

They create psychological safety.
When people feel respected, they speak up, share bold ideas, 
and admit mistakes early. 
That’s how teams innovate and grow.

They inspire long-term loyalty.
People don’t leave companies - they leave toxic dynamics. 
Working with grounded, genuine teammates keeps great talent around.

 Ways to practice kindness and humility at work:

Listen more than you talk.
You don’t need to have the loudest voice to have the strongest impact. 
Listening builds connection and earns respect.

Give credit - generously.
Acknowledging others’ work doesn’t diminish your own. 
It multiplies the trust and energy in your team.

Keep learning.
The moment you think you’ve “arrived,” you stop growing. 
Stay curious, stay open, and never let success make you unapproachable.

Kind people build strong teams.
Strong teams create big results.

Hiring great people is hard.

Letting them lead is harder.

Most companies bring in great talent...

Then spend half the week telling them what to do.

That’s a colossal waste of time, energy, and money.

The whole point of hiring great people is to let them show you a better way.
To bring solutions you wouldn’t have thought of.
To push your thinking, not just execute it.

Here’s how I think about it:

→ Hire great people.

→ Give them space - to learn, observe, and understand.

→ Align on where you’re headed - and where they want to take you.

→ Then get out of the way.

If they’re really the right hire,
they’ll tell you what to do — not the other way around.


Credit: David Manela

A bad job with a good boss is still bearable.
A good job with a bad boss slowly becomes unbearable.

Because leadership sets the emotional temperature of every workplace.

You can survive long hours, tough clients, or tight deadlines -
if you feel respected, supported, and trusted by the person leading you.

But even the most exciting projects can feel empty
if you work under fear, micromanagement, or silence.

Here’s the truth most organizations overlook:

People don’t join companies - they join leaders.
And they don’t quit companies — they quit leaders too.

A good boss does more than assign tasks.

🔹They build safety - emotional, creative, and professional.
🔹They give feedback that grows you, not feedback that breaks you.
🔹They care about who you’re becoming, not just what you’re producing.

A bad boss can make even meaningful work feel pointless:

🔻You stop sharing ideas because they’ll be ignored
🔻You stop taking initiative because it won’t be appreciated
🔻You stop believing effort matters because politics do.

That’s not burnout - that’s disconnection.
And it starts when people feel unseen.

So if you’re leading a team, remember:

Your tone becomes their climate. 
Your belief becomes their confidence. 
Your trust becomes their motivation.

People will forget the project.
They’ll remember how you made them feel while building it

Image credit: Elfried Samba

Pepsi ran a social media campaign wishing users a scary Halloween with a Pepsi can in a Coca-Cola cape. And Coca-Cola responded... 🤭

They used the same asset and changed the caption to “Everyone wants to be a hero!”. 

Simple, iconic and a great example of reactive social 👏

Credit: Atlas SEO

Every marketer has been here.

Meanwhile, the marketing team is just trying to hold it together.

But here’s the truth —
Marketing isn’t about making things look good.
It’s about making things work.

✅ It turns chaos into clarity.
✅ It connects what the product does with what people actually want.
✅ It builds systems that create demand instead of chasing it.

When you treat marketing as design-on-demand, you get noise.
When you treat it as strategy, you get growth. 🚀

Image credit: Kimberly Gordon

Ever notice how we shrink ourselves just to make others feel safe?

You tone it down.
You go smaller.
You fit in.

But oceans were never meant to fit in ponds.

If your ideas are big, let them be big.
If your vision is deep, let it run deep.

The ones who can’t swim aren’t your problem.

Some years test your patience more than your strategy.

Not every year is about scaling fast, hitting every goal, or breaking records.
Some years are about surviving the turbulence and learning who you are when nothing goes as planned.

Those seasons don’t define your losses - they define your foundation.

Because:

👉 The lessons learned in difficult years become the instincts you rely on in successful ones.
👉 The resilience you build under pressure becomes the quiet strength that carries your team.
👉 The humility gained in setbacks makes you a better leader when you rise again.

You don’t lose when progress slows.
You build depth, discipline, and direction.

Growth doesn’t always look like expansion.
Sometimes, it looks like endurance.

Some years you win.
Other years - you build the person who will.

Image credit: UpSkillYourLife on Twitter/X

Too many people are greatly underestimating the power of kindness.

Why? I think it’s because people have this idea that being nice somehow makes you weak.

They’re afraid that if they don’t bring down the hammer, people won’t respect them or they’ll get taken advantage of.

I want to change that idea.

Candor is not an excuse not to be kind…and being kind doesn’t prevent you from being an effective leader.

Credit: Gary Vaynerchuk (go follow him)

Most people stop at “I can’t.”

But the real breakthrough happens when you switch it to “I’ll learn.”

That small shift rewires how you face challenges:

Obstacles turn into opportunities
Failures become feedback
Effort becomes progress

The truth is, you don’t need to know everything right now.
You just need to be willing to learn.

👉 What’s one skill you once thought you couldn’t do - but later learned?

THE 5 P'S OF MARKETING:

PRODUCT 
This is the core offering of your business.

PRICE 
Setting the right price is crucial for profitability and market positioning.

PROMOTION 
This encompasses all the strategies you use to communicate and market your product.

PLACE
This refers to the distribution channels through which customers access your product.

PEOPLE 
Your employees and customer service play a crucial role in the success of your marketing efforts.


HOW TO USE THEM:

PRODUCT
Know your audience's needs and preferences.
Keep innovating to stay ahead.
Deliver quality and reliability to earn trust.

PRICE
Research the market to find the best pricing.
Balance perceived value with competitive rates.
Adjust prices based on demand and market shifts.

PROMOTION
Create a marketing plan with ads, PR, and social media.
Customize promotions to connect with your audience.
Track campaign results and refine as needed.

PLACE
Choose the right distribution channels.
Streamline your supply chain for efficiency and satisfaction.
Make your product accessible when and where customers need it.

PEOPLE
Train employees to embody your brand.
Deliver exceptional customer service to foster loyalty.
Gather and act on feedback for continuous improvement.

We often talk about KPIs as numbers on a dashboard — clicks, conversions, revenue.
But behind every number is a person.

And if you zoom out, the most important KPIs aren’t metrics at all — they’re human signals:

✨ Are people genuinely engaged with your work?
✨ Do they understand what’s happening and why?
✨ Do they feel like they’re part of the process, not just passengers?
✨ Do they walk away energized and motivated to keep going?

Because here’s the truth:
When people feel disconnected, even the best strategy falls flat. But when they feel seen, informed, and inspired, performance follows naturally.

Business growth is less about chasing vanity metrics and more about cultivating an environment where curiosity, clarity, and commitment thrive.

👉 Next time you review your KPIs, ask yourself:
Not just “what are the numbers telling me?”
But “how are people experiencing this journey with us?”

That’s the kind of KPI that never goes out of style.

Image credit: David Manela

Most people think Copywriting is all about writing.

But that's not the case.

It's way more than that, it's also...

- Research
- Storytelling
- Images
- Graphics
- Editing
- Rewriting
- Applied psychology

Combine all of this and you'll have the best copy.

I hope you learned something new today.

If you did then SHARE with others to help them. ♻️

Also, follow me Chase Dimond learn more about copywriting.

3 Powerful Copywriting Formulas:

How to Write Persuasive, High-Converting Copy:

(bookmark this)

Most marketers think copywriting and content writing are the same thing.

They're similar, but they serve completely different purposes.

One closes the sale. 
The other builds the relationship.
And you need both to win.

Here's the difference that matters 👇

Copywriting = The closer
• Sells your product today
• Creates urgency ("Limited time!")
• Short, punchy, persuasive
• Strong CTAs everywhere
• Built for conversions
• Makes people act NOW

Content Writing = The trust builder
• Educates your audience
• Shares valuable insights
• In-depth, story-driven
• Builds authority over time
• Creates loyal followers
• Makes people come BACK

The mistake I see brands make?
Going all-in on one and ignoring the other.

Pure copy with no content = You're that pushy salesperson everyone avoids
Pure content with no copy = You're the helpful friend who never gets paid

The magic happens when you blend both:
→ Content brings them in
→ Copy converts them
→ More content keeps them around
→ Better copy upsells them

Think of it like dating.
Content is the conversation. 
Copy is asking for the number.
You need both, in the right order.

Which one does your brand need more of right now?

♻️ Repost if this cleared things up. Your marketing team needs to see this.

One happy customer does more for your brand than a month of outreach.

Referrals = trust.
And trust converts faster than any cold email ever could.

Trust can’t be automated.

You can buy reach.
You can build funnels.
But you can’t fake genuine advocacy.

When customers tell your story for you, that’s marketing money can’t buy.

If you want more referrals, stop pushing harder — start serving better.
People don’t share products. They share experiences.

Happy customers are the best marketing strategy you’ll never have to pay for.

Discipline isn’t punishment - it’s self-respect in motion.

You don’t build it overnight. You build it every time you:

Choose focus over comfort
Stay humble when you could show off
Walk away from drama to protect your peace
Keep moving even when no one’s watching

Success doesn’t come from motivation - it comes from momentum.
And momentum is born from discipline.

You don’t wake up with discipline.
You build it - one promise to yourself at a time.
You build it when you show up after failure.

When you study instead of scrolling.
When you work out even though no one’s watching.
When you keep your word - especially to yourself.

And here’s the truth:

Motivation fades.
Inspiration gets replaced.
But discipline?
It’s the only thing that will carry you when everything else disappears.

So if you’re feeling stuck or scattered - start small.
Pick one thing.
Stick with it for a week.
Then another.
That’s how discipline grows.
That’s how you change your life.

Ask yourself today:
👉 What’s one small habit you can stay consistent with this week?

7 storytelling techniques you can use in your marketing:

9 Copywriting Quotes That’ll 10X Your Ability to Persuade & Sell:

Good leaders build great companies.

They inspire trust.

They listen actively.

They recognize and appreciate efforts.

They promote growth and learning.

They lead by example.

Empathy is their strength.

They create a positive environment.

Their team feels valued and motivated.


What else does it take to be a good leader?

I'd love to know your thoughts!

6-STEP EMAIL SEQUENCE TO TURN SUBSCRIBERS INTO BUYERS

A) SEQUENCES

✅ Welcome Email
 Introduce your brand, set expectations, and deliver the opt-in offer.

✅ Story Email
 Share your brand’s or personal story.

✅ Problem Email
 Highlight the main problem your product solves.

✅ Social Proof Email
 Showcase your product’s social proof.

✅ Incentive Email
 Encourage a purchase by reminding them of the opt-in offer (likely a discount).

✅ Urgency Email
 Create a sense of urgency to drive action.

B) USE THIS FORMAT

1) Welcome Email
Welcome to [brand]!

Here’s what you can expect:
 [What they can expect]

Before you close this email:
 [Here’s the opt-in offer we promised]

2) Story Email

Our story at [brand]
How it all started:
 [Engaging brand story]

Want to know more?
 [Link to blog/about page]

3) Problem Email

Experiencing [problem]?
[Make the problem hurt]

We’ve got the solution:
 [Introduce your product]
[Link to product page]

4) Social Proof Email

Still not convinced?
See what others are saying:
 [Testimonials or case studies]

Ready to join them?
 [CTA to product page]

5) Incentive Email

A special offer for you:
Get [x]% off [product]
 [Show product with discount]

Offer expires on [date]
 [CTA to product with discount]

6) Urgency Email

Last chance to save!
[x]% off ends in [timer]

Here’s what you’ll get:
 [Recap of the offer]
 [CTA to product with discount]

C) WHEN TO SEND

🔹 Welcome Email: Immediately after they join.

🔹 Story Email: 1–2 days after the welcome email.

🔹 Problem Email: 2–3 days after the story email.

🔹 Social Proof Email: 2–3 days after the problem email.

🔹 Incentive Email: 1–2 days after the social proof email.

🔹 Urgency Email: 1 day after the incentive email.

Bookmark and follow for more great tips.

taplio

The Battle

Travis McEwan

Chase Dimond

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taplio

The Battle

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Chase Dimond

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Chase Dimond's LinkedIn Performance

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