🔥 Tom Slocum

Your Future Homie- In- Law | Founder @ The SD Lab | Sales Consultant | 7x Strategic Advisor | 4x Sales Leader | SDR Coach | #empathyactivist

Hey I’m Tom I help B2B leaders, SDR teams and founders fix broken outbound when pipeline is dry and reps are stuck spinning

After 18 years in sales from 400+ daily cold calls in a cubicle to building $3M+ in pipeline from scratch I’ve built a repeatable system that gets outbound back on track

Here’s how I help

Weekly workshops (theory + tactical execution)

Rebuilt call flows, messaging and targeting

Sequencing + workflow installation

Call reviews with live coaching + scorecards

Fast performance gains tied to KPIs

Client Wins

Kustomer → 50%+ lift in meetings → 100% SDR attainment in 3 months
ServiceChannel → 30% SQL lift with sharper messaging + coaching
Rockledge, Distran → 10–20 meetings/month booked after outbound reset

I’ve also worked with brands like ServiceChannel, Kustomer, Apollo, ZoomInfo, Smartlead, Surfe and more to coach teams and represent their tools

Outbound isn’t dead it just needs fixing

👉 Want sharper messaging, predictable pipeline and reps who book meetings?

Book an Outbound Strategy Tour (Featured below)

Or join my newsletter (7K+ readers) for free outbound playbooks (below)

Founder

The SD Lab is a top-of-funnel sales consulting agency. The SD Lab offers customized services to help businesses optimize their sales process and achieve measurable results. The SD Lab offers a 14-week Revenue Acceleration program, Custom Sales Playbooks, and Team Coaching packages that cover all things Top of Funnel. If you're looking to optimize your sales process and achieve sales success, The SD Lab is here to help. Let's work together to transform your sales approach

IT Enthusiast ▪ Connecting Businesses with Reputable Technology Companies and Solutions ▪ Solution Architecture ▪ Specialized Generalist ▪ Expertly Crafting IT Solutions for Modern Business Challenges ▪ Super Connector!

I’m a specialized generalist who bridges AI, CX, and enterprise technology, connecting the dots between business goals, customer needs, and technical reality.

Hi, I’m Marc Jaro, a Solutions Architect specializing in Conversational AI, CX automation, and modern multichannel engagement. I help organizations simplify complex technology, modernize customer experience, and accelerate digital transformation through scalable AI-powered solutions.

With 25+ years across pre-sales, solution consulting, contact center technology, cloud, SaaS, cybersecurity, and enterprise architecture, I thrive at the intersection of AI, automation, customer experience, and sales strategy, designing solutions that deliver real business impact.

I lead discovery, shape technical narratives, architect automation workflows, and create high-impact “Art of the Possible” demos for clients across industries such as automotive, healthcare, insurance, home services, and professional services.

My experience spans CCaaS, UCaaS, conversational AI, workflow automation, CRM and backend integrations, cloud infrastructure, IoT/smart home tech, CCTV, access control, visitor management, telecom, SD-WAN, and enterprise security. This broad scope allows me to modernize complex environments without disrupting operations.

I’m passionate about helping businesses:
• Adopt conversational and agentic AI
• Modernize customer experience
• Reduce operational friction
• Unify digital interactions and data
• Design future-state CX journeys
• Evaluate technology with clarity and confidence

𝐁𝐫𝐞𝐚𝐝𝐭𝐡 𝐨𝐟 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐊𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞
Cloud, SaaS, UCaaS, CCaaS, IaaS, virtualization (VMware, Hyper-V), LAN/WAN, VPN, SIP, PBX/ACD, contact center platforms, conversational AI, workflow automation, middleware, SQL databases, APIs/integrations, security (SSL, Firewalls, TCP/IP), fiber and network infrastructure, servers & storage (SAN/NAS), routers/switches, disaster recovery, backup solutions, WiFi, telecom infrastructure, smart home/IoT, CCTV, access control, and visitor management systems.

𝐎𝐮𝐭𝐬𝐢𝐝𝐞 𝐨𝐟 𝐖𝐨𝐫𝐤
I support organizations including Temple Beth El of Boca Raton, The Giving Tree, Habitat for Humanity, Boca Helping Hands, and Orange Ribbons for Jaime. I’m also passionate about smart home tech, IoT, music, podcasts, audiobooks, and hands-on security consulting.

If you're exploring AI, CX automation, digital transformation, contact center modernization, or just want to connect with someone who loves solving problems with technology, I’d love to connect.
#SuperConnector ⬆️

taplio

The Battle

🔥 Tom Slocum

Marc Jaro

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