Tobias Zwingmann

Author of AI-Powered BI (O'REILLY) | AI Coach & Mentor | I help organizations leverage AI and use data more intelligently to improve business performance. Sharing AI use cases & learnings.

My AI rule is simple. "If it doesn't cut costs, save time, increase throughput, remove risk or unlock revenue, it gets cut".In 5-continent wide enterprises and in the mid-sized companies finding $10k+ monthly savings in unexpected places I've helped, Profitable AI is about the same thing: Finding the overlap of what AI can do and what your bottom line needs it to do.Here's how I can help:→ Read the book: "The Profitable AI Advantage" – Frameworks for finding &amp; executing AI opportunities that pay off→ Use PAIGE: My AI strategy tool that helps you identify and evaluate opportunities for your specific business  → Join the Club: Direct access to me as you implement AI in your business (capped at 100 members)→ Work with me: When you're ready, my firm RAPYD.AI delivers AI strategy consulting and custom implementations that pay for themselves.I share what I'm learning every week in my Profitable AI newsletter – read by 10,000+ professionals who are tired of flashy demos and want real results instead.Follow along if you like. Or better: tell me what you're trying to figure out.

Managing Partner

We help you build amazing AI products faster.

Pipefy

Director of Customer Success

Dynamic Customer Success leader with extensive experience at Pipefy, where I built the Customer Success team from the ground up, scaling from the first employee to managing a team of 50. 

Led the creation and development of key functions such as Customer Success Manager, Implementation Success and Account Management, contributing to a remarkable 140% NDR. 

Managed a high-touch CS team with 5 direct reports, 20 CSMs and a $40MM book of business. Spearheaded initiatives like a robust customer health evaluation method, playbooks for product adoption, EBRs to prove value, and comprehensive success plans. 

Successfully maintained double-digit growth, achieving NDR >130% and GRR >80% in key segments.

Senior Manager, Customer Success

Manager, Customer Success

Customer Success Coordinator

Customer Success Analyst

SENAI CIMATEC

• Developed business models and plans for IT-based startups, managed acceleration process, and facilitated investor-startup matchmaking.
• Strengthened relationships with other accelerators, broadening network and opportunities.
• Part of 9 accelerators in the STARTUP BRASIL program from MCTI Brasil.

Startup Program Manager

Ford Motor Company

• Managed industrial material studies, budget oversight, and waste control in the production controller office at Ford Motor Company.
• Developed key reports to guide production managers in decision-making processes.
• Identified a major cost reduction opportunity through a global study of Ford plants, resulting in significant savings on a critical production item.

Controller Intern

Pipefy is the intelligent business process management software that increases team productivity and standardizes processes for teams like Finance, HR and Customer Service, so those requesting services, processing requests and managing the operation are more efficient. Through a low/no-code platform, Pipefy allows workers to independently automate manual tasks, move fast with ready-to-use, customizable workflows and deploy their own solutions. Digitally transform your processes in a matter of hours, not weeks or months.

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Tobias Zwingmann

Thomaz Coelho

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