Astound Business Solutions 

Sales Director

Stark Leadership Coaching

Executive Leadership Coach

Lumen Technologies

Solution Architech Manager

Verizon Enterprise Solutions

Senior Manager over the Pre-sales Solutions Architects for the West Region, responsible for growing and supporting over $130M yearly revenue. Our team engages and partners with our customers to develop solutions that enhance the business drivers and use technology to connect companies to their customers, delivering high customer satisfaction and best in class services.

Solution Architect Senior Manager

XO Communications

As Sales Engineering Manager for the West Region National and Strategic team, I am responsible for the recruiting, training and development of the team of engineers supporting XO's largest accounts, including the Fortune 500 clients. We use performance based goals to coach and develop the team, while providing ongoing education on complex technologies and products.

Sales Engineering Senior Manager, National West Region

As Sales Engineering Manager, I was responsible for the Pre-Sales Engineers supporting the Direct and Indirect Sales Teams in the Northwest Region, including: San Francisco, Sacramento, Denver, Portland, Salt Lake City, Seattle and Spokane. Recruiting, developing, coaching and assisting Sales Engineers to deliver best in class solutions for highly complex WAN/LAN environments. Involved in the sales cycle from beginning to end, delivering presentations to audiences including C-Level decision makers, discussing customer challenges and developing business solutions to enhance capabilities of client networks and communications. I use performance based goals to coach and develop the team, while providing ongoing education on complex technologies and products.

Sales Engineering Senior Manager

Pre-sales engineer for National and Strategic accounts responsible for the design of complex WAN and voice solutions, including converged services such as MPLS, VPLS. Enterprise SIP, and traditional private line, SONET and wavelength services.. I also leverage managed services utilizing the broad list of IP based products, such as Hosted Security, Hosted PBX and Content Delivery, to form solutions for the customer's voice and data needs. I am involved from pre-sales through implementation, responsible for ensuring the design meets the customer's expectations. I use a consultative sales approach, and continue working with customers to leverage technology to enhance their business flows and drive down expenses.

I have served on the VoIP Subject Matter Expert team since 2009 to assist engineers across the country with complex VoIP solutions, especially Enterprise class SIP trunking.

Senior Sales Engineer

Advanced Communication Solutions

Responsible for running the Service Department for the company, including technical support staff, project managers, network engineers and administrative personnel. Also, I handled all aspects of IT for the organization, maintaining multi-location network and handling technical support group within the organization. Developed and managed Network Services department for company focusing on Wide Area Networks for voice and data applications.

Vice President of Service

Handled all day to day operations of the Service Department, including recruiting, hiring, MBO, customer escalations, dispatching, Tier III technical support and training.

Service Manager

Designed and implemented VoIP systems for Enterprise customers.

Lead Technician

Ameritrend Corporation

Designed and Implemented complex Enterprise class Unified Communication and Contact Center solutions.

Leadership starts from within. As we master our SELF, we become better equipped to not only lead from the front, but also to embrace a higher purpose that focuses the team on a greater good. This unlocks our potential as a leader, and creates a life of abundance.

Some important aspects of my life and career:

*Lifelong learner helping teams drive innovation, leveraging Business Outcome strategies to create new sales opportunities*

*Shaking up the status quo and developing growth mindsets*

*Generating thought provoking digital content related to technology, emotional intelligence and personal experiences*

*In the trenches side-by-side with teams, pushing them to think differently, while always focusing on the clients desired business outcomes* 

*Doing the gritty, detail work, relentlessly practicing, preparing and challenging to drive value for the client*

*Drilling the basics, and tirelessly working to improve*

*Working with the largest technology companies on the planet, delivering value and co-creation where combined outputs drive innovation*

Expertise in Sales. Engineering, Coaching, Development, Performance Management, Business Outcome Sales, Process and Procedure, Subject Matter Expert for VoIP technology, UCC and Cloud Omni-channel Contact Center solutions.

Technology specialties: AR/VR, Autonomous Vehicles (AV) and Unmanned Aerial Vehicles (UAV), Internet of Things, Smart Cities, Artificial Intelligence and Machine Learning (AI/ML), 5G and Private LTE, LAN/WAN Design, Transport: 100G, 10G and 1G, MPLS/VPLS, VoIP Specialist, Network Security, Cloud solutions, Bare Metal, SIP trunking, Ethernet, Transport, Wavelength, Routing and Switching

Tim West

Splunk

Partner Area Manager - Financial Services East

Staff Partner Technical Manager

Senior Partner Technical Manager

Humans Being Success Coaching

Founder

Presidio

As a Principal Architect at Presidio I am responsible for designing solutions for our customers.  For many years I have focussed on Telepresence, Business Video and Collaboration technologies.  I also support the Data Analytics practice and am a Splunk Sales Engineer designing solutions for customer applications.  Customer success is a key part of the engagement here at Presidio.  As part of that practice, we guide our customer's through the technology and purchasing lifecycle.

Principal Architect

GlowPoint

Managed the pre and post sales processes for the services the Glowpoint provided.  Worked with the engineering team to design and test new services, worked with the product marketing team to communicate these services to customers.

Director of Sales Support Engineering

Cogent Communications

Designed ISP services and wavelength services for customers in the NYC metro area

Technical Sales Engineer

Telseon IP Services

Design metro Ethernet solutions and DWDM solutions for our customers in the NYC metropolitan area.

Technical Consultant Eastern Region

Coreon

Technical adviser to the sales organization and interfaced with customers to evaluate their operational needs.  Services included NOC, ISP, inventory and provisioning systems

Sales Engineer

Looking to make  a change?   To make a better life for yourself?   
To be the best version of yourself that you can be?

I get YOU, because I was YOU.

As a long time IT professional, I've been through many different roles, companies, mergers, technologies, you name it.  

Some years ago I made a change that helped me not only grow a new business for myself but more importantly, allows me to help others....

...to help YOU.

Any of this sound familiar:
✅ Stagnating or burnt out in your current role
✅ Lack of recognition or under valued
✅ Work-Life Imbalance, too much time at work, not enough with family
✅ Skills gap or techno-disruption fear of being replaced by AI or automation
✅ Fear of unknown future, uncertainty in the evolving technology landscape

If any of these resonate with you and you want to improve your situation, I am happy to help you get there.

When we want to make a change in our lives that elevates us, many of us focus on where we want to go

but..

We should be focusing on WHO we want to become.

That WHO embodies YOU as an individual. 

You are not defined by your career, or by the technology you support or by the company you work for.

You are defined by your goals and values, what you represent.  

You are not defined by your past, but you can define your future

To build your future “YOU”, you need to focus on what is important and get rid of the efforts that do not contribute to that future YOU.

I am a certified Life and Success Coach, deeply committed to guiding IT professionals in navigating career and life transformations. 

My approach involves leading you through a series of self-discoveries that unveil your untapped potential. 

Some moments might be challenging, yet they'll all contribute to a profoundly rewarding journey of self-improvement.  

I will help you:

✅ Transition roles or elevate your current IT position
✅ Seamlessly shift to a new IT specialization or field
✅ Empower IT Entrepreneurs/Solopreneurs with motivation, direction, and guidance
✅ Break free from stagnation and invigorate your overall life's trajectory
✅ Mend or invigorate relationships, both personal and professional

It's essential to recognize that the effort lies within you. While I provide guidance, you're the architect of your own evolution. 

The process may sometimes be introspective or eye-opening, but above all, it'll be invigorating.

If you're experiencing any of these pain points and need a way through, drop me an email at 

kylo@thehumanscoach.com 

or secure a time slot in my calendar:

https://app.paperbell.com/checkout/packages/56898

taplio

The Battle

Tim West

🇺🇸 Kyle LoPrimo CPC

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