Serendipity 4 You

☑ Certified by VDAB
☑ Career coaching
☑ Soft HR support

Serendipity 4 You offers coaching in choosing what direction to take: What degree should I pursue? Am I doing a job that is right for me? Am I making good use of my talents? We do this by mapping what gives you energy and what might be holding you back. 

That's where we come in. 

As a sounding board, we dive in right alongside you to shed light on what really drives you, where your talents lie and how you (re)gain joy in your professional life.

Co-Owner

Odisee

As a researcher with Odisee, I manage the operational aspects of the research project "Duurzaam en professioneel facilitair management in scholen".

In this role, I focus on:
➡️ Gaining a deep understanding of the sustainability and facility management challenges schools face, with an emphasis on energy, compliance, and financial considerations.
➡️ Coordinating training sessions, seminars, and networking events aimed at principals and technical experts in the education sector.

Additionally, I supervise the student team working on the development of a networking app designed to connect facility management professionals - drawing on my interest in business analysis.

Researcher - building a sustainability-focused learning network for Flemish schools

High Tech Lab maakleerplek

At the High Tech Lab circular makerspace, I played a role in shaping and executing the marketing strategy for a growing community of makers and innovators of Leuven. The most rewarding aspect of this experience was building a community from the ground up. High Tech Lab has since become part of Maakleerplek vzw.

In practice, I led the team of that developed the marketing strategy, which included:
➡️ Defining business objectives and translating them into measurable KPIs, social goals, and target channels.
➡️ Developing supporting assets and tools to drive brand awareness and engagement.
➡️ Establishing a visual identity that aligned with our mission and resonated with our community.
➡️ Engaging with key stakeholders to foster relationships and promote the makerspace's offerings.

Marketing Manager

Leuven Value Network

As Head of HR my chief concern is: "How are my people doing?" 
For me, this is the basis all my other KPI's go back to. 

At L V N, I’ve structured the processes and team around the employee lifecycle. I’m involved day to day operationally with these activities as well. 

In practice my work results in the following objectives:
- establishing and developing an honest employer brand 
- recruiting talented (young) potentials that fit with our culture 
- nurturing the current team and providing development opportunities

Head of HR

Fiscadvies

Fiscadvies (now: VAN HAVERMAET) is an accounting firm in the larger Leuven area. My role combines projects with ongoing assignments 

Business and marketing:
• Designing a workshop track to boost entrepreneurial skills of our clientele
• Creating marketing materials (blog, social media, flyers,...)
• Developing business plans in client dossiers

HR:
• Responsible for onboarding and offboarding of new employees 
• Wage administration


Project/procedural work:
• Assessing compliance with GDPR and IT security based on ISO27001 / ISO27701
• Developing and documenting standardized processes (e.g. onboarding) 

IT support:
• First-line internal support for 8 FTEs (Windows environment)

Business Operations & IT

ModuleBuilder

Audit:
- Junior auditor GDPR

Product development:  
- Assisting in development of audit tool to assess GDPR compliance, conforming with ISO27001, 27701

Business analysis:  
- Drawing up business processes 
- Assisting in translating in-house expertise to product portfolio 
- Assisting in implementation of KMO Portefeuille requirements (audit preparation and follow-up)

Business generalist (freelance)

AFC - Academics for Companies

I'm currently active as a student consultant for a consultancy project offered by junior enterprise AFC. Simply put, the aim of our project is to make AFC a future-proof organisation. While it is an important partner among junior enterprises, we want to research how it measures up against the competition. There has been a growth of new organisations over the past few years, which offers the possibilities of specialization but also challenges in functional) overlap. AFC has a pro-active mindset and wants to obtain a clearer picture of the possible ways forward. I am part of a fantastic team responsible for this research.

Junior Consultant

Veto

Veto is an independent student newspaper, firmly rooted in Leuven student history. Regular contributions on a variety on topics, including: 
- Sustainability and ocean life: damage control? 
- Leuven Food Sharing (a Leuven based startup) 
- A comparison between learning strategies frequently used by students 
- Behind the scenes picture of the master's degree in Medieval and Renaissance studies

Journalist

Babylon VZW

Along with fellow enthusiasts, I formed a student organisation to bring foreign (italian) students in contact with belgian students, thus creating opportunities for putting our academic knowledge/skills to use. Our aim was also to form a network that first year-students could rely on for feedback and support.

Co-founder Taalwerking Italiaans

Entrepreneurship | Marketing | Foodie

A bit about my background:
With a career that spans both freelance and in-house roles, I've had the opportunity to wear many hats. I’m a true generalist at heart, comfortable bridging disciplines and tackling challenges across various areas of business. 

What excites me the most?
The process of analysis. I thrive on diving into complex situations, dissecting the details, and crafting actionable strategies. I’m less focused on the execution itself - for me, the value is in delivering clear recommendations that lay the groundwork for success. And of course, the human element is key. I find great fulfillment in witnessing teams and individuals take action and pursue their goals with confidence - and I enjoy playing a role in making that happen.

As a bonus, I’m also an unapologetic fan of The Office, so if you ever feel like reaching out with a clever cold email, you have my full attention. 👀


Let’s connect - I’d love to see how we can collaborate and make an impact together.

Thomas Hendrikx

Center for Sustainable Entrepreneurship (CenSE)

Projecten binnen het Center for Sustainable Entrepreneurship: 
- ESF: Circulaire en sociale ecosystemen met het oog op doorstroom naar betaalde arbeid (S-Circel)
- PWO: Circulaire transitie door Quintuple Helix-partnerschappen
- Erasmus+: "SusTAInability makeRs" the WAY to Sustainable Development Goals - 3.0 (Stairway to SDG 3.0)
- Erasmus+: Gender diversity on corporate boards: a road to sustainability (EQUBUSINESS)
- Erasmus+: Supporting community-based entrepreneurship and solidarity through civic crowdfunding (GrowthFundMe)
- Erasmus+: Transforming Education Area and Competency Hub for Sustainable Development (Teach4SD)

Onderzoeker

Eerst junior researcher, nadien researcher bij Center for Sustainable Entrepreneurship, het onderzoekscentrum gelinkt aan de cluster Bedrijfskunde aan Odisee Hogeschool.

Office manager bij het secretariaat van de cluster Bedrijfskunde:
- opstellen, verzenden en opvolgen van stagecontracten
- aanspreekpunt voor docenten en studenten
- organisatie van events (infodagen, campusbezoeken, proclamaties...), inhaaltesten en -examens
- vertalingen naar het Engels
- het opstellen en verzenden van mailings, zowel intern als extern
en nog veel meer!

Office Manager

Gezinsbond vzw

Interim op de dienst communicatie en marketing:
- dagelijks beheer van sociale media (Facebook en Instagram)
- ontwikkelen en herwerken van communicatie- en promotiemateriaal (advertenties, folders, flyers, affiches, banners…)
- ontwikkelen, uitwerken en opvolgen van communicatiecampagnes voor projecten van interne diensten, passend binnen de algemene communicatiestrategie en het marketingplan van de Gezinsbond.

Medewerker communicatie en marketing

Regionaal Ziekenhuis Heilig Hart Leuven

Stage van 8 weken in het kader van mijn masteropleiding in de bedrijfscommunicatie.
Interne communicatie:
- berichten schrijven en plaatsen op het intranet
- verslaggeving in woord en beeld op de dag van de vrijwilliger
- updates uitvoeren op de website
- copywriting voor de nieuwe kinderwebsite
- affiches en flyers ontwerpen
- ...
Externe communicatie:
- signalisatie voor patiënten en bezoekers
- brochures, affiches en banners lay-outen

Stagiair communicatie

Gemeente Sint-Pieters-Leeuw

Administratieve ondersteuning op de financiële dienst van het gemeentebestuur van Sint-Pieters-Leeuw (2 weken): cijfergegevens controleren in de boekhouding en andere administratieve en ondersteunende taken.

Student

Newcastle Castle

Stage (februari-juni) gevolgd door een vakantiejob van zes weken (juli-augustus)
- gidsboek vertalen (Engels-Nederlands)
- inkomsten en bezoekersaantallen schematiseren en grafisch weergeven in Excel
- inventaris van de gift shop opmaken
- events promoten, medewerking tijdens events
- andere administratieve taken

Student/stagiair

Eén maand lang werkte ik mee in de hoofdbibliotheek van Sint-Pieters-Leeuw: baliewerk, boeken alfabetisch rangschikken in de rekken, boeken kaften, oude boeken uit het systeem halen...

Fulbright Association

Het organiseren van een daguitstap voor Amerikaanse uitwisselingsstudenten in het kader van de Eerste Wereldoorlog:
- vervoer regelen
- budgettering
- bevestigingsmails verzenden naar de deelnemers (in het Engels)
Andere taken:
- pdf-bestanden bewerken
- archief digitaliseren

Stagiair

Buildwise

Als vakantiejob deed ik in de zomervakanties van 2012 t.e.m. 2016 telkens 2 tot 3 weken administratief werk bij het Wetenschappelijk en Technnisch Centrum voor het Bouwbedrijf (nu Buildwise genaamd). Dit hield in:
- verantwoordelijkheid voor het klassement
- uitgaande post verzorgen
- nieuwe huisstijl toepassen op brieven
- documenten aanpassen naar nieuwe regels
- cijfergegevens controleren in de boekhouding
- ...

In juli 2015 werkte ik op de jeugddienst van Sint-Pieters-Leeuw gedurende 1 week mee aan de organisatie van StraPatZen (Straattheater Pajottenland-Zennevallei). Hier enkele voorbeelden van mijn taken:
- bedankkaartjes ontwerpen voor de vrijwilligers
- administratieve taken
- meedraaien op het evenement zelf (materiaal klaarzetten, bezoekers ontvangen, flyers met de programmering uitdelen, toezicht houden tijdens de voorstellingen, ...)

Collega's noemen me leergierig, behulpzaam, gestructureerd en down to earth.

taplio

The Battle

Thomas Hendrikx

Tineke Jacobs

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